I would have given the hotel 1 star but the breakfast was actually pretty good and it wasn't crowded.
But the negatives:
1. strong odor in the room, it was't properly cleaned so they used gallons of Pine Sol, it reeked of that stuff.
2. dirty floors, I laid a towel on the floor briefly, picked it up and it was covered in dirt. Bad cleaning
3. hot water took a while to get going
4. homeless, drug addicts nearby
5. no pool, no jacuzzi. The pool I can understand but why not have the jacuzzi operable? You know 1000 mile drives, sore muscles and joints, need a hot tub, right?
6. unprofessional looking staff at check-in, with below par service.
I asked for toiletries. A smart person would have ran them up to my room but this high school looking person didn't do it.
I reached out to the manager with zero response.
I could have stayed at La Quinta next door for an extra $5 and gotten SO MUCH MORE. that's it. thanks