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"Close to truist park but no shuttle service available. Hotel could use an upgrade. Pullout sofa bed was unsleepable. Too uncomfortable even for kids. ... " More

By a verified traveler on Sun 18 Jul 2021

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Hotel Description

3.5-star hotel near Cumberland Mall

Cumberland stay

Within a 15-minute walk of this Cumberland hotel, you'll find Cumberland Mall and Cobb Galleria Centre. Also, Cobb Energy Performing Arts Centre is within half a mile (1 km) and Truist Park is within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free on-the-go breakfast each morning.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 263 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$120* Per night/room Feb 6 - Feb 7

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Atlanta - Galleria ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Atlanta - Galleria

Everyone (12) Couples (3) Family (5)
4 out of 5

Posted by on Oct 4, 2021

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3 out of 5
P

Posted by on Oct 3, 2021

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5 out of 5
The bar and cl

Posted by on Aug 9, 2021

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4 out of 5
Close to truist park but no shuttle service available. Hotel could use an upgrade. Pullout sofa bed was unsleepable. Too uncomfortable even for kids. Had to close and put sheets on the sofa as it was. Indoor pool area is extremely hot. No ventilation. Staff was extremely accommodating and courteous. Nice property and area but for $300 plus per nite I expect a little better.

Posted by on Jul 18, 2021

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4 out of 5
Check in hostess was friendly and efficient, but hotel overall felt dirty. Parking lot was filthy, rooms We’re dated, just felt dirty.

Posted by on Jul 5, 2021

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5 out of 5
Had a wonderful stay! Great location and clean hotel with friendly staff.

Posted by on Jul 2, 2021

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3 out of 5
This hotel needs to set up a better system with booking the rooms. I was told there were absolutely no rooms after missing my check in date and my husband was able to book my room while standing in line in front of them. Meanwhile we saw plenty of rooms with the blue sanitary sticker still intact meaning the room has been sanitized and is unoccupied. Total inconvenience. I will not be staying here again. The pictures online looks different from the hotel in person

Posted by on Jun 15, 2021

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5 out of 5
Good place to stay

Posted by on May 30, 2021

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1 out of 5

Posted by on Apr 5, 2021

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2 out of 5
No light switch available upon entry into room. Free parking not available, nor did Travelocity note fee parking. Security did nothing to contain or require parents to contain kids running around the place!

Posted by on Feb 28, 2021

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About the Embassy Suites Atlanta - Galleria

Location 2815 Akers Mill Rd SE, Atlanta, GA 30339

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Embassy Suites Atlanta - Galleria offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3819 square feet (355 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites Atlanta - Galleria. For a fee, parking is available. A complete renovation of Embassy Suites Atlanta - Galleria was completed in 2016. This 3.5-star Atlanta hotel is smoke free.

  • 1 building
  • 263 guestrooms or units
  • 9 levels
  • 3819 sq ft of conference space
  • 355 sq m of conference space
  • Built in 1985
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Embassy Suites Atlanta - Galleria offers 263 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10:00 AM.

E'Terie - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per pet, per week
  • Only dogs are allowed
  • Weight limit: 50 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Atlanta Galleria
  • Embassy Suites Hotel Atlanta Galleria
  • Atlanta Embassy Suites
  • Embassy Suite Atlanta Galleria Hotel
  • Embassy Suites Atlanta
  • Embassy Suites Hotel Atlanta
  • Embassy Suites Atlanta Galleria Hotel
  • Embassy Suites Atlanta - Galleria Hotel
  • Embassy Suites Atlanta - Galleria Atlanta
  • Embassy Suites Atlanta - Galleria Hotel Atlanta

You should know

  • Pool access available from noon to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.