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Hampton Inn & Suites Baltimore Inner Harbor

2.5-star property
131 E Redwood St, Baltimore, MD 1-855-201-7819

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4.3 out of 5
Very good!
See all 21 Travelocity Reviews

"The process was pretty simple. I’d just rather them mention the $50 deposit, that I am supposed to be refunded in 3-4 days as long as nothing is damag ... " More

By a verified traveler on Mon 29 Jun 2020

Points Of Interest

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Hotel Description

Hotel near Baltimore Inner Harbor Marina in Baltimore

Heart of Baltimore

Within a 10-minute walk of this Downtown Baltimore hotel, you'll find Baltimore Inner Harbor Marina and Baltimore Convention Center. National Aquarium in Baltimore and Power Plant Live are also within half a mile (1 km).

Renovated in 2020

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 116 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Sofa beds, refrigerators, and coffee/tea makers are also available.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$90* Per night/room Mar 1 - Mar 2

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking (with Sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn & Suites Baltimore Inner Harbor ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Baltimore Inner Harbor

Everyone (13) Couples (3) Family (4)
1 out of 5
The lack of communication was appalling. Nothing about $35 parking fee per night when reserving as well as added taxes. The attitude of the staff was as apathetic as I've ever seen. The pool was so cold you couldn't use it. We never told that was no housekeeping be cause of Covid. The reason is understandable. Not communicating that is not. We didn't know that we had to ask for clean linens and put garbage out side door. My wife bedspread was dirty. The breakfast spread had flys on it and the juice machine was leaking all over the place. The only good thing was the valet parking crew who were responsive and engaging. I've never had a bad experience at a Hampton Inn until now. We will revisit Inner Harbor but will find better accommodations.

Posted by , from bethlehem, pa on Sep 6, 2020

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Comment from Hotel Management

Sep 23, 2020 by GM

Thank you for letting us know about the issues with your stay, we will make sure to let our team know about the experience.

4 out of 5
The process was pretty simple. I’d just rather them mention the $50 deposit, that I am supposed to be refunded in 3-4 days as long as nothing is damaged.

Posted by , from Baltimore on Jun 29, 2020

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Comment from Hotel Management

Jun 29, 2020 by Sean

Thank you for staying with us, I will let our team know about your nice experience. Have a great day!

3 out of 5
The room was spacious, clean and comfortable! However; I would have liked to know ahead of my check-in that the hotel was undergoing renovations. The elevators were covered in duct tape, there was no lobby space upon check in, the hotel smelled of paint/plaster/etc with a large portion of the hotel being tarped off and contstruction beginning noisily before I would have liked have been woken up. The alarm clock that was unplugged starting making a terrible noise at 5am waking my kids and I. So, that's two unwanted wakeups. Breakfast was typical...only feedback would be that the pastries were all old/stale/hard. The staff members I spoke to were all very friendly.

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 31, 2020 by Justin GM

On behalf of the entire team, I want to apologize that your visit was not up to our usual high standards. We will actually be finished with the restoration of our historic lobby in about a week. Our crew did move the timetables a bit due to occupancy; we regret that you were not notified. We hope to see you again very soon. We think you will love what we have done with the place!

3 out of 5
Current construction makes the lobby look unsafe. Even the elevator looked like it was being held together by tape and cardboard. There was nearly no snacks for purchase.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 14, 2020 by Justin GM

Thank you for the feedback. I want to apologize if the current restoration of our historic building caused any concerns. Our progress should be over in a few short weeks. We hope that you will come back and see us at that time- you will love what we did with the place!

5 out of 5

Posted by on Dec 13, 2019

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Comment from Hotel Management

Jan 1, 2020 by Justin GM

Thank you for the perfect score! We appreciate the nice ranking, and hope to provide you with more excellent stays in 2020.

5 out of 5

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 31, 2019 by Justin GM

Thank you for taking the time to give us a perfect ranking. We were excited to read that you had such a great visit! We look forward to seeing you again in 2020.

4 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 21, 2019 by Justin GM

Thank you for taking the time to rank us so highly. We hope to see you again very soon, as we believe your next stay will be even better. Safe Travel Always!

4 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 22, 2019 by Justin GM

Thank you for taking the time to rank our hotel so highly. We appreciate the nice score, and were happy to read that you enjoyed your experience at the property. We hope to see you again soon!

5 out of 5
The Valet service was especially good. The service was prompt and friendly. The hotel staff were also exceptional.

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 30, 2019 by Justin GM

Thank you for letting us know how much you enjoyed your visit! Our entire team was thrilled to read that you had a great time at our property. It is always nice to read that our hospitality did not go unnoticed. We hope to see you again very soon!

5 out of 5
Friendly service and a great location for enjoying the city.

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 30, 2019 by Justin GM

Thank you for taking the time to let everyone know how much you enjoyed your visit to the Hampton Inn & Suites Baltimore Inner Harbor! We were thrilled that you had such a fabulous visit, and we hope to provide you with many more great stays in the future. Safe Travel Always!

About the Hampton Inn & Suites Baltimore Inner Harbor

Location 131 E Redwood St, Baltimore, MD 21202

Renovations + Closures

The following facilities or services will be unavailable from February 9 2021 to March 23 2021 (dates subject to change):

  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn & Suites Baltimore Inner Harbor offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 931 square feet (86 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Baltimore Inner Harbor also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. A complete renovation of Hampton Inn & Suites Baltimore Inner Harbor was completed in September 2020. This Baltimore hotel is smoke free.

  • 116 guestrooms or units
  • 6 levels
  • 931 sq ft of conference space
  • 86 sq m of conference space
  • Built in 2004
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Baltimore Washington International Airport (BWI) (16.7 km / 10.4 mi)
  • Train station: Baltimore Penn Station (2.4 km / 1.5 mi)
  • Metro station: Charles Center Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn & Suites Baltimore Inner Harbor offers 116 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Baltimore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10 AM to 9 PM.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.