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4.3 out of 5

"Bathroom floor dirt, toilet had urine stains. Q-tip was in trash, no ice bucket in room, no pen nor pad for notes in room. Check-in hostess was VERY ... " More

By a verified traveler on Sat 20 Aug 2022

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Hotel Description

Golf hotel near National Aquarium in Baltimore

City center stay

Your stay at this Little Italy hotel places you within 2 miles (3 km) of National Aquarium in Baltimore and Johns Hopkins Hospital. Baltimore Inner Harbor Marina and Baltimore Convention Center are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$84* Per night/room Dec 5 - Dec 6

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Baltimore Harbor East, MD ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tru By Hilton Baltimore Harbor East, MD

Everyone (4) Couples (3)
3 out of 5
Bathroom floor dirt, toilet had urine stains. Q-tip was in trash, no ice bucket in room, no pen nor pad for notes in room. Check-in hostess was VERY BLAND, night guest host was was friendly & accommodating. Not my first wife’s time here (which she feels was better)! Over all stay was good, will think about revising 😎

Posted by on Aug 20, 2022

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Comment from Hotel Management

Aug 27, 2022 by Tru by Hilton Baltimore

Thank you for staying with us, Andrew. We appreciate the feedback and apologize for the cleanliness of the room as well as the interaction you had at the front desk. We would welcome another opportunity to make this right the next time you stay with us.

4 out of 5

Posted by , from Annapolis on May 25, 2022

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5 out of 5

Posted by on Nov 28, 2021

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5 out of 5
I really liked the cool, modern décor and everything is still very new. The man that checked us in was very friendly.

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by Tru by Hilton Baltimore Team

Thank you for staying with us!

5 out of 5

Posted by on Aug 6, 2021

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2 out of 5
The breakfast area was dirty. Food was poor.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 15, 2021 by Tru by Hilton Baltimore Team

thank you for staying with us

5 out of 5
i liked the location about a 10-15 minute walk from inner harbor and the aquarium. I did not like the beds and pillows as they where so soft they did not provide proper support for my girlfriends and myself.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 12, 2021 by Tru by Hilton Baltimore Team

Thank you for staying with us and for taking time to review our hotel!

5 out of 5
Great hotel and very clean

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 15, 2021 by Tru by Hilton Baltimore Team

Thank you so much for staying with us and taking time to review our hotel! We hope to host you the next time you're in the city.

About the Tru By Hilton Baltimore Harbor East, MD

Location 411 S Central Avenue, Baltimore, MD 21202

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Tru By Hilton Baltimore Harbor East, MD. Smoking is allowed in designated areas at this Baltimore hotel.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Baltimore Penn Station (3.6 km / 2.2 mi)
  • Metro station: Shot Tower-Market Place Station (1 km / 0.6 mi)

Room Amenities

Tru By Hilton Baltimore Harbor East, MD offers 140 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Guests will receive smart lock details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru By Hilton Baltimore Harbor East, MD Hotel
  • Tru By Hilton Baltimore Harbor East, MD Baltimore
  • Tru By Hilton Baltimore Harbor East, MD Hotel Baltimore

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.