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"Close to Camden Yards, Room Didn't get cleaned. We were out all morning into early afternoon and the room wan't serviced when we got back asked for cl ... " More

By a verified traveler on Mon 15 Jul 2019

Hotel Description

4-star Art Deco hotel near Oriole Park at Camden Yards, connected to the convention center

Downtown Baltimore stay

Within a 10-minute walk of this Downtown Baltimore hotel, you'll find Hippodrome Theatre and Oriole Park at Camden Yards. Baltimore Convention Center and M&T Bank Stadium are also within half a mile (1 km).

Free casino shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the fitness center and perks like a free casino shuttle.

Comfy beds, WiFi

The 757 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, WiFi, and LED TVs with first-run movies.

Executive Room, 1 King Bed (Parlor, Ballpark View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Room, 1 King Bed (Parlor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub (Park View)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

Executive Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Baltimore Inner Harbor ratings based on 21 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Baltimore Inner Harbor

Everyone (13) Business (1) Couples (1) Family (3)
1 out of 5
A lot of mishaps with our room reservations and many interruptions. Very loud and many disturbances. Indoor pool wasn’t properly supervised. Swimming pool experience was dangerously horrible. Security were nowhere in sight. Pool policy was negated. Will never come here again.

Posted by , from Baltimore Hilton hotel on Feb 16, 2020

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5 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Alex B.

Thank you for the quality review!

1 out of 5
The room was unclean (poop smear on bathroom wallpaper?! Seriously?!), and the staff was slow and often uncooperative. I suspect they only treat their "executive class" well, so you'd do much better across the street at the Marriott.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 1, 2019 by Alex B.

Thank you for providing feedback regarding your stay. I do apologize that we failed to meet or exceed your expectations. We will be addressing your concerns.

5 out of 5

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 24, 2019 by Alex B.

Dear Anonymous, Thank you for taking the time to rate your recent experience with us! We take great pride in delivering 5-star experiences for our guests, so I will be sure to celebrate our success in doing so with your stay with the team! We look forward to your next stay. Kind Regards, Alexander Brandt Director of Front Office

2 out of 5
Was supposed to have a 2 queen bed room. Instead they only had a king and offered a cot. We were scheduled to move to the room we booked on the next day. Well, I checked with the front desk and was told after 3 it would be ready. Go back and told it was not ready. Went back 2 hours later and was told they didn’t have our room. Felt like we were not important to the Hilton because we booked with Travelocity I was happy with Travelocity the way Hilton treated the matter was horrible.

Posted by on Aug 9, 2019

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4 out of 5
Close to Camden Yards, Room Didn't get cleaned. We were out all morning into early afternoon and the room wan't serviced when we got back asked for clean towels and soap which we were given. Worked out OK but it would have been better if the room was done.

Posted by on Jul 15, 2019

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5 out of 5
Very friendly check-in, comfortable beds. Cool pool. Great view of Stadium fireworks show!

Posted by on Jul 2, 2019

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4 out of 5

Posted by on Jun 30, 2019

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4 out of 5
It was close to the ballpark and overall great location.

Posted by on Apr 24, 2019

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5 out of 5
Very conveniently located on the inner harbor. Overlooks Camden Yards, makes a great place to stay for a baseball game and only two blocks from Royal Farms Arena. Super clean and recently remolded. The housekeeping staff was very helpful and attentive. More $$ than surrounding options even during the off season but would definitely stay there again. Only downside was that it was a busy weekend (conventions and a concert in town) so the parking garage was full up and had to park at the Marriott across the street.

Posted by on Mar 19, 2019

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About the Hilton Baltimore Inner Harbor

Location 401 W Pratt St, Baltimore, MD 21201

Renovations + Closures

This property is closed from April 14 2020 to November 29 2020 (dates subject to change).

Property Features

Hilton Baltimore Inner Harbor offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 110000 square feet (10219 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Baltimore Inner Harbor. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Baltimore hotel is smoke free.

  • 757 guestrooms or units
  • 20 levels
  • 110000 sq ft of conference space
  • 10219 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Baltimore Washington Intl. Thurgood Marshall Airport (BWI) (16 km / 9.9 mi)
  • Train station: Baltimore Penn Station (2.8 km / 1.7 mi)
  • Metro station: Convention Center Station (0.1 km / 0.1 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Baltimore Inner Harbor offers 757 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. 50-inch LED televisions come with first-run movies and pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Hilton Baltimore Inner Harbor has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per week.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Weight limit: 75 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (3-device limit, rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 33.00 per night (in/out privileges)
  • Valet parking fee: USD 43 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 125.00 (subject to availability)
  • Rollaway bed fee: USD 25 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baltimore Hilton
  • Hilton Baltimore
  • Hilton Hotel Baltimore
  • Baltimore Hilton Hotel
  • Hilton Baltimore Hotel Baltimore
  • Hilton Baltimore Inner Harbor Hotel
  • Hilton Inner Harbor Hotel
  • Hilton Inner Harbor
  • Hilton Hotel Baltimore
  • Baltimore Hilton Hotel
  • Hilton Baltimore Inner Harbor Hotel
  • Hilton Baltimore Inner Harbor Baltimore
  • Hilton Baltimore Inner Harbor Hotel Baltimore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.