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"Close to inner harbor, shower pressure was amazing, free breakfast and gym access " More

By a verified traveler on Tue 06 Jun 2017

Hotel Description

3-star hotel near Inner Harbor

Downtown Baltimore stay

At this Downtown Baltimore hotel, you'll be well placed to visit Inner Harbor and Baltimore Inner Harbor Marina, both within a 5-minute walk. Baltimore Convention Center and National Aquarium in Baltimore are also within half a mile (1 km).

Free breakfast

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. Enjoy the free buffet breakfast each morning.

Comfy beds, WiFi

Featuring conveniences like refrigerators and microwaves, the 97 guestrooms also offer pillowtop beds and LCD TVs with satellite channels. WiFi, minibars, and coffee/tea makers are also available.

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63 per night

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, City View, Corner (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Studio, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Brookshire Suites Inner Harbor, BW Premier Collection ratings based on 75 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Brookshire Suites Inner Harbor, BW Premier Collection

Everyone (14) Couples (1) Family (2)
5 out of 5
I liked that it was within walking distance to the harbor

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jun 17, 2019 by Kirsten

Thank you so much for your recent visit to Brookshire Suites and for posting a review of your experience. We appreciate your business and we hope to see you the next time you are in Baltimore!

4 out of 5
Staff friendly hotel was clean. Had a good stay ..............

Posted by on May 25, 2019

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Comment from Hotel Management

May 28, 2019 by Kirsten

Thank you for your review. We have a great time here at the Brookshire Suites. Happy they made your stay great! We look forward to having you as our guest again.

5 out of 5
I liked that it was close to nice bars and restaurants

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 6, 2019 by Kirsten

We happy you enjoyed your stay with us

4 out of 5
The room was a huge, a two room suite with living room, kitchen, bedroom and bath.The bed was very comfortable and we really enjoyed the space of a small apartment after our shoe box size space we had in NYC. The staff was extremely friendly and the valet was always ready with a smile. The location was just one block from Inner Harbor and easy to find from the freeway.

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 29, 2019 by Kirsten

So happy to hear you enjoyed your stay at the Brookshire Suites! Our staff will be glad to know they had a hand in making your stay enjoyable. We hope you come back to see us again soon.

5 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 6, 2019 by Kirsten

Thank you for your review!

5 out of 5
Good location. Nearby Inner Harbor and Convention center.

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 29, 2019 by Kirsten

Thank you for taking the time to write a review of the Brookshire Suites!

2 out of 5
**There are metal plates on the road outside & every car and truck that drives over them sounds like a LOUD construction site. IT WAS SEVERELY LOUD. I never slept because of the noise** (I know it's not the hotel's fault but the hotel could at least disclose/provide earplugs. Or the rooms on that side of the building should be price reduced.) Staff very polite & friendly. The location is good during the day but awful at night. I frequent Baltimore regularly but normally rent a condo. For spending money on a hotel that looks renovated, I must say it's largely cosmetic. I have photos/video so I'm not sure if I'll be able to upload but the photos speak for themselves. Water damage under the cabinet, TV was unwatchable in the living room (bedroom was fine), no soap provided by the kitchenette sink (yes in the bathroom/bar of soap), bathroom is very old. I'm 5'3 and fit under the shower head but a taller person wouldn't. No grab bars getting in/out of the bathtub/shower combo, old tile & grout, low ceilings. Bedroom thermostat was broken so the bedroom was freezing. Then I realized I had to keep the door open to gain circulation from the living room. (I chose that hotel because the bedroom locked separately.) Hotel is fine for partying travelers or perhaps folks not staying in the room very long. I'm not a picky guest, but don't advertise contemporary luxury when it clearly is not. Staff was very courteous and the hot water was great.

Posted by , from Chicago on Mar 5, 2019

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Comment from Hotel Management

Mar 5, 2019 by Shannell Peters

Thank you for your feedback, we will be making management aware of the issues you addressed. While we understand that our product did not meet your standards, we truly hope that our service was exceptional. We look forward to speaking with you further in regards to this matter.

1 out of 5

Posted by on Mar 5, 2019

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Comment from Hotel Management

Apr 6, 2019 by Kirsten

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know

3 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 30, 2019 by Kirsten

Thank you for your review would love to hear more about your stay.

3 out of 5
Had to request change of sheet due to hair in covers. Did not know of valet times, caused delay in plans.

Posted by on Feb 2, 2019

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Comment from Hotel Management

Feb 15, 2019 by Shannell Peters

We would like to apologize for your experience. We do however appreciate your feedback as we strive to improve our service. We hope you will stay with us again in the future!

About the The Brookshire Suites Inner Harbor, BW Premier Collection

Location 120 E Lombard St, Baltimore, MD 21202

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly The Brookshire Suites Inner Harbor, BW Premier Collection. You'll have access to the health club at a partner property. An area shuttle within 2 mi is available for a fee. Parking is available for a fee. This 3-star Baltimore hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 12 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Deli
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (16.5 km / 10.3 mi)
  • Train station: Baltimore Penn Station (2.5 km / 1.6 mi)
  • Metro station: Charles Center Station (0.5 km / 0.3 mi)
  • Property shuttles: Area shuttle within 2 mi available for a surcharge
  • Parking: Valet parking available for a surcharge

Room Amenities

The Brookshire Suites Inner Harbor, BW Premier Collection offers 97 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Baltimore hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

RedBAR - Onsite wine bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brookshire Suites
  • Brookshire Suites BW Premier Collection Hotel Baltimore
  • Brookshire Suites Hotel
  • Brookshire Suites Hotel Baltimore's Inner Harbor
  • Brookshire Suites Baltimore's Inner Harbor Hotel
  • Brookshire Suites Inner Harbor Hotel
  • Brookshire Suites Inner Harbor
  • Brookshire Suites BW Premier Collection Hotel
  • Brookshire Suites BW Premier Collection Baltimore
  • Brookshire Suites BW Premier Collection

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.