2/10 Terrible
Reza
Feb 25, 2024
Disliked: Staff & service, property conditions & facilities, room comfort
It’s my 5th or 6th stay here name it’s my wife’s favourite hotel but this time I was asked if I pay a £50 deposit which they have never asked me the previous times that I stayed and she but I when I asked why she said we always ask for the deposit but when the people next to me was checking in they didn’t pay £50 deposit and it was my first time also even though I’ve stayed here now 6 times. Since I thought I’m a usual customer I will be getting a decent room but on the other hand I think I got the smallest room in the whole hotel which I didn’t think it was fair since they always upgrade me to a better room every time I stay and the view was horrendous which I had a view towards the roof of the holiday inn next door. I wasn’t satisfied at all and so wasn’t my parents it ruined our weekend and we just left after few hours.
Reza
Stayed 1 night in Feb 2024