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Hampton Inn & Suites Boston Crosstown Center

3-star property
811 Massachusetts Ave, Boston, MA 1-855-201-7819
3.9 out of 5
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See all 28 travelocity Reviews

"Close to medical facility " More

By a verified traveler on Mon 14 Aug 2023

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Hotel Description

3-star hotel near Northeastern University

South End stay

Your stay at this South End hotel places you within 2 miles (3 km) of Northeastern University and Fenway Park. Copley Place and Copley Square are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and free perks like continental breakfast and WiFi in public areas. You'll appreciate the area shuttle, self parking, and business center.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$204* Per night/room Oct 9 - Oct 10

Room, 1 King Bed, Accessible (3x3 Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Boston Crosstown Center ratings based on 28 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Boston Crosstown Center

Everyone (14) Couples (4) Family (9)
5 out of 5
Close to medical facility

Posted by on Aug 14, 2023

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5 out of 5

Posted by on Jul 21, 2023

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5 out of 5

Posted by on Jul 5, 2023

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1 out of 5
Staff present during check-in was rude, initially denied presence of reservation then changed booking for 2 queen beds. We were charged for two nights (when called back, staff advised we had two reservations for the same night, one of which was "no show-ed"). Room was barely cleaned, sheets/blankets were not present on the pull-out couch.

Posted by on Feb 24, 2023

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5 out of 5

Posted by on Nov 19, 2022

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5 out of 5
Great location and easy to find! Clean and comfortable and the breakfast was great! Highly recommend!

Posted by , from BROOKHAVEN on Oct 23, 2022

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5 out of 5
The hotel was quite nice, and the breakfast was excellent. It has great access to public transportation. It is not as conveniently located as some, but is cheaper as a result. I felt it offered the best value. The neighborhood outside was not very good with many sketchy people around. No one bothered us though.

Posted by on Oct 20, 2022

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3 out of 5

Posted by on Aug 21, 2022

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4 out of 5

Posted by on Jun 10, 2022

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4 out of 5
The desk staff was not very friendly and tried to put us in a double bed room when our booking was for a king. The views were amazing, pool was good but alittle disappointing as was only 3 1/2 ft deep. Was happy to see they had a chair lift for handicap to get into the pool. Where the pool ended up being on the top floor (9th floor) it made sense why only that deep but was still a bummer. We were able to swim though and have a bit of fun regardless. Beds so comfortable but shower was not great at all. The shower head was working but really was not very productive. May have worked better if we didn’t have long hair. Breakfast offered was very good - many options. They even had oatmeal available already made. While we enjoyed our time in the pool and our room the best experience at the property was interactions with a specific patrol officer. This man made us feel VERY welcome. He was eager to spread kindness. He was helpful, gave recommendations for food options and was the nicest person - you could tell this was his natural self and not because being there is his job. He has made a lasting impression on us - we’ve exchanged contact info even so that we can keep in touch and reconnect on a future visit to the area. Even though the woman checking us in was not overall friendly and we did not get good vibes from her we would totally return because of all the positives we got out of it.

Posted by on Apr 14, 2022

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About the Hampton Inn & Suites Boston Crosstown Center

Location 811 Massachusetts Ave, Boston, MA 02118

Property Features

Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee. This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2004
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator
  • Microwave (on request)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Boston Ruggles Station (1.6 km / 1 mi)
  • Property shuttles: Area shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

Tax ID - 10432904004

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. The tax ID number is 10432904004. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 10432904004
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Boston Crosstown Center
  • Hampton Inn Crosstown
  • Hampton Inn Crosstown Hotel
  • Hampton Inn Crosstown Hotel Boston Center
  • Hampton Inn Boston Crosstown Center Hotel
  • Hampton Inn Crosstown Center Hotel
  • Hampton Inn Crosstown Center
  • Hampton Inn Boston
  • Boston Hampton Inn
  • Hampton Inn & Suites Boston Crosstown Hotel Boston
  • Hampton Inn And Suites Boston Crosstown Center
  • Hampton Inn & Suites Boston Crosstown Center Hotel
  • Hampton Inn & Suites Boston Crosstown Center Boston
  • Hampton Inn & Suites Boston Crosstown Center Hotel Boston

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.