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"I paid for two queens bed for 3 adults…but I got 1 king bed and a futon bed….not happy…Would you pay that much to have Fulton….thank you… " More

By a verified traveler on Mon 14 Mar 2022

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Hotel Description

Hotel near Boston Convention and Exhibition Center in Boston

Heart of Boston

Your stay at this Dorchester hotel places you within 3 miles (5 km) of Boston Convention and Exhibition Center and Copley Place. Boston Museum of Fine Arts and Hynes Convention Center are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and a free area shuttle. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and airport shuttle. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, LCD TVs

The soundproofed guestrooms offer free WiFi, free wired Internet, and free newspapers. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$187* Per night/room Jun 1 - Jun 2

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express Boston, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Boston, an IHG Hotel

Everyone (10) Family (5)
3 out of 5
I paid for two queens bed for 3 adults…but I got 1 king bed and a futon bed….not happy…Would you pay that much to have Fulton….thank you…

Posted by on Mar 14, 2022

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Comment from Hotel Management

Mar 21, 2022 by Castro

Hello Tuyet, Thank you for taking the time to write a review about your experience at our hotel. We apologize for the mix-up that resulted in an uncomfortable experience for you. We aim for our guests to have a great experience and we apologize for not being able to provide you with one. We do hope that you give us another opportunity to show you that this was an exception and not the norm at our property.

4 out of 5
When I book the hotel that has no extra charge….but I being charge for parking….should put it on the web thank you…

Posted by on Feb 28, 2022

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Comment from Hotel Management

Mar 1, 2022 by Castro

Hello Tuyet, Thank you for taking the time out of your day to let us know about your experience at the hotel. We do apologize if the parking charge was not made abundantly clear at the time of booking and you felt ambushed by the charges. Unfortunately, parking is a premium in the city and the hotel does charge $20 a day for parking. We do hope that you do choose to stay with us again next time you come to Boston.

5 out of 5

Posted by on Oct 3, 2021

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5 out of 5

Posted by on Oct 3, 2021

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3 out of 5
Very nice accommodations. Clean and convenient to Seaport area. Would have given a higher rating except for the fact that when we arrived at 2:35 we were told by the check in staff that check in is 3:00 and we would have to wait one half an hour to check in. After a long day on the road, I was disappointed to sit in the parking lot for the designated check in time. I have stayed in dozens of hotels over the years and have never been told to wait so close to the check in time.

Posted by on Sep 24, 2021

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Comment from Hotel Management

Oct 16, 2021 by Castro

Hello William, Thank you very much for your descriptive feedback, I do apologize that you were asked to wait until check-in time without proper communication and explanation. We hope that you give us another opportunity when you come visit the area.

5 out of 5
It was right off the freeway frontage road and walking distance to the destination

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 9, 2021 by Castro

Thank you for taking the time to write a review. We appreciate you choosing to stay at our hotel, and would be grateful to be your hotel of choice in the Boston area.

4 out of 5

Posted by on Jul 30, 2021

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1 out of 5

Posted by on Jul 26, 2021

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5 out of 5

Posted by on Jun 30, 2020

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Comment from Hotel Management

Jun 30, 2020 by Carol G. Front Office Manager

Dear Anonymous, Thank you very much for staying with us and for your 5 out of 5 review. We know you had many choices in the Boston area and are very happy and appreciative you choose us and that we were able to accommodate you well. Please come back the next time you are in town. Best Regards,

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 15, 2020 by Yara

Thank you for leaving us a 5-star review!

About the Holiday Inn Express Boston, an IHG Hotel

Location 69 Boston St, Boston, MA 02125

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Boston, an IHG Hotel. Parking is available for a fee. This Boston hotel is smoke free.

  • 174 guestrooms or units
  • 7 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Boston Uphams Corner Station (1.7 km / 1 mi)
  • Metro station: Andrew Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle; airport shuttle and cruise terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Boston, an IHG Hotel offers 174 air-conditioned accommodations with safes and complimentary newspapers. 25-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express Boston, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0014860351

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0014860351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Social distancing measures are in place. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0014860351
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (one-way)
  • Self parking fee: USD 20 per night
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Holiday Inn Express
  • Holiday Inn Express Boston
  • Holiday Inn Express Hotel Boston
  • Holiday Inn Boston
  • Holiday Inn Express Boston Hotel Boston
  • Holiday Inn Express Boston Hotel

You should know

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Boston, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.