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4.4 out of 5

"Overall no major complaints. It was quiet and generally clean. Sad they didn’t offer more breakfast options and there was no cleaning staff. Wish t ... " More

By a verified traveler on Mon 12 Apr 2021

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Hotel Description

3-star aparthotel near Burlington Mall

In historical district

You'll be within 3 miles (5 km) of Burlington Mall and 6 miles (10 km) of Lahey Hospital & Medical Center with a stay here. Bedford VA and Clara Sexton House are also within 6 miles (10 km).

Free shuttle, breakfast

This aparthotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and a free area shuttle. Traveling on business? Take advantage of the business center and free Internet in public areas. There's a gym on site, and a 24-hour front desk and limo/town car service are also provided.

Free Internet, kitchenettes

The 147 apartments feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and MP3 docks.

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 5 Max
$105* Per night/room Nov 13 - Nov 14

Room, Multiple Beds, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 8 Max

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Homewood Suites by Hilton Boston/Billerica ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Homewood Suites by Hilton Boston/Billerica

Everyone (9) Family (2)
4 out of 5
Overall no major complaints. It was quiet and generally clean. Sad they didn’t offer more breakfast options and there was no cleaning staff. Wish the blankets in the bed had been more cozy and comfortable. You can tell there are some updates that are needed ( half done paint job in the bathroom) but nothing that affected my stay. The hotel served its purpose and my kids loved it. It was convenient having the suite and kitchen but the refrigerator was set to freeze mode and half the food I brought froze. But if you need a place to stay that’s quiet and convenient this place is 👍.

Posted by on Apr 12, 2021

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Comment from Hotel Management

Apr 14, 2021 by Andrew S.

We are glad to know you enjoyed your stay and our hotel was convenient for you. I am sorry that the stay was not better and there are some areas that require a little more attention. We will certainly take your feedback and improve in these areas. Thanks again and I hope you stay with us again in the future.

5 out of 5
The check in was easy and friendly and the suite was very clean and comfortable.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Feb 7, 2020 by Andrew S.

Thank you so much for the lovely review. We are happy to hear you had a great stay and hope you will be back soon.

2 out of 5

Posted by on Dec 1, 2019

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Comment from Hotel Management

Jan 13, 2020 by General Manager

Thank you for staying with us and for providing your feedback. We hope to have another opportunity to provide a five star review!

5 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jul 2, 2019 by Matt B

Thanks for the five star review!!!

3 out of 5

Room Odor

The room had been freshly painted. When I first walked in, I could tell. Over time, it just got worse. They came to put an air freshener on the vent and it helped a little, but not very much. Opened the windows as much as I could and turned the fan on. They asked to change rooms and if I was going to be there or be in my room for longer, I would have moved. I can only imagine what would happen if it had been a pregnant woman or very small children. A little friendly advice...they have low odor paint and it is not much more expensive. I completely understand painting the room to freshen it up but when the paint fumes have no where to go, it might be a good investment.

Posted by on May 15, 2017

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5 out of 5

Very Friendly Dtaff

Great place, all staff very friendly and helpful!!

Posted by , from Woodridge, CT on Oct 24, 2016

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Comment from Hotel Management

Nov 1, 2016 by General Manager

Thank you for staying with us and for taking the time to share your feedback! We appreciate your comments and I will share them with our staff! Come see us again soon!

5 out of 5

Boston bound

Great hotel approximately 20 minutes from metro rails to get around Boston!! Clean room, great breakfast every morning, evening complimentary dinner most evening and extra friendly staff! I would go again in a heart beat!!

Posted by on Sep 19, 2016

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Comment from Hotel Management

Sep 23, 2016 by Matt Barlett

Thanks for taking the time to write a great review! We love seeing our guest enjoy our breakfast and evening manager's reception! Can't wait to see you again on your next trip!

5 out of 5

Wonderful

Best value in Boston, super clean, friendly staff, great breakfast

Posted by , from ny on Jul 18, 2016

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4 out of 5
Pros: Cleanliness
Cons: heating units very noisy
Location: Nice location. Near stores and restaurants
This is the fourth year we have stayed in this hotel. We stay every January for two to three days.This hotel is always very clean. My complaint is definitely with the heating units which make so much noise that it wakes you out of your sleep. My other is that if you have a change in plans the hotel is not very accommodating.

Posted by on Jan 9, 2016

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Comment from Hotel Management

Jan 23, 2016 by Tom K., General Manager

Dear Traveler, Thank you for the review that you provided regarding your most recent experience at the Homewood Suites by Hilton Boston-Billerica/Bedford/Burlington. Please know that I will share your comments with my Maintenance staff so that we can remedy the issues with the noise from the heating units. We hope to have the opportunity to welcome you home again soon!

5 out of 5

VERY NICE ROOMS AND GREAT BREAKFEST

VERY NICE ROOMS AND GREAT BREAKFAST CLEAN QUIT AND COMFORTABLE

Posted by on Oct 6, 2015

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Comment from Hotel Management

Oct 30, 2015 by Tom K., General Manager

Dear Traveler, Thank you for taking the time to share such a wonderful review of your experience at the Homewood Suites by Hilton Boston-Billerica/Bedford/Burlington! We are always so thrilled to hear that our guests found our accommodations and amenities to be enjoyable! We look forward to welcoming you home again soon!

About the Homewood Suites by Hilton Boston/Billerica

Location 35 Middlesex Turnpike, Billerica, MA 01821

Property Features

WiFi and wired Internet are free in public spaces. A business center, a meeting room, and limo/town car service are available. Free breakfast is served daily. Event space at this aparthotel measures 1752 square feet (163 square meters) and includes conference space. A fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Homewood Suites by Hilton Boston/Billerica. For a fee, parking is available. This 3-star Billerica aparthotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • 14 buildings
  • 1752 sq ft of conference space
  • 163 sq m of conference space
  • Built in 1999
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Homewood Suites by Hilton Boston/Billerica offers 147 accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. 27-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Living room
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Snow tubing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0009050310

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0009050310. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0009050310
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood Suites Boston/Billerica
  • Homewood Suites Hilton Boston/Billerica
  • Homewood Suites Hilton Hotel Boston/Billerica
  • Homewood Suites Hilton Boston/Billerica Hotel Billerica
  • Homewood Suites Hilton Boston/Billerica Hotel
  • Homewood Suites Hilton Boston/Billerica Hotel Billerica
  • Homewood Suites Hilton Boston/Billerica Hotel
  • Homewood Suites Hilton Boston/Billerica Billerica
  • Homewood Suites Hilton Boston/Billerica
  • Hotel Homewood Suites by Hilton Boston/Billerica Billerica
  • Billerica Homewood Suites by Hilton Boston/Billerica Hotel
  • Hotel Homewood Suites by Hilton Boston/Billerica
  • Homewood Suites by Hilton Boston/Billerica Billerica
  • Homewood Suites by Hilton Boston/Billerica Billerica
  • Homewood Suites by Hilton Boston/Billerica Aparthotel
  • Homewood Suites by Hilton Boston/Billerica Aparthotel Billerica

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.