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4.3 out of 5

"It was a good place to stay, I would recommend to others. " More

By a verified traveler on Sat 27 Apr 2019

Hotel Description

3-star hotel near Fenway Park

City center stay

Within a 10-minute walk of this Fenway–Kenmore hotel, you'll find Fenway Park and Longwood Medical Area. House of Blues Boston and Kenmore Square are also within half a mile (1 km).

Business services

This hotel features a fitness center and a rooftop terrace. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A free grocery shopping service, a grocery/convenience store, and a lobby fireplace are also on offer.

Free Internet, kitchens

The 175 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Smart TVs come with cable channels, and other amenities include free WiFi and pillowtop beds.

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$129* Per night/room Jul 10 - Jul 11

Studio, 1 King Bed with Sofa bed, View (Fenway Park View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, View (Fenway Park View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Boston Back Bay/Fenway ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Boston Back Bay/Fenway

Everyone (9) Couples (1) Family (1)
4 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Mar 30, 2020 by Quaneka

Thank you

5 out of 5

Posted by on Dec 2, 2019

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4 out of 5
It was a good place to stay, I would recommend to others.

Posted by on Apr 27, 2019

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3 out of 5

Overpriced

First off we were told we had a view from our hotel room when in actually it overlooked an alley way and another building right next to it. On top of our overly priced room they still charged us 50 bucks for valet to my card which I've never had done before. I usually tip the valet accordingly but have never had it taken off my card. We were disappointed that such an expensive hotel had no room service whatsoever. We were 15 minutes late getting out of our room and got a knock on the door from a very unfriendly cleaning lady basically saying we needed to leave, which we were already doing. After the cleaning lady came to our door we then got a very annoying phonecall from the front desk saying the same thing the cleaning lady did to us less then 5 minutes after the first disturbance. We don't stay over at hotels very often however for an almost 300 dollar night I was not very pleased at all. We were rushed out of the room and the staff were unfriendly except for the valet men, they were very friendly. The breakfast at the hotel was okay nothing special. Our hotel room was very well cleaned and looked very nice. My only issue really was the staffs customer service skills.

Posted by , from Boston, MA, Residence Inn Marriot on Nov 21, 2017

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Comment from Hotel Management

Nov 27, 2017 by HotelMgmt

We strive to provide the very best in customer care to ensure our guests leave happy so it was disappointing for us to learn that you were not completely satisfied with your stay. We appreciate your feedback as it helps us see how we can improve. We would like to share that our parking fee is in-line with neighboring facilities and is disclosed on our website. For any future visit, we invite you to check out our special packages, some of which include parking. Thank you, we do hope to have another opportunity to welcome you back.

5 out of 5

Nice hotel in Boston

The hotel was nice, clean and comfortable. It is conveniently located 1 mile from long wood hospital area. The location has many restaurants and seem safe.

Posted by on Nov 20, 2017

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Comment from Hotel Management

Nov 23, 2017 by HotelMgmt

Thank you for sharing your positive experience with us. We are happy you enjoyed a comfortable and pleasant stay here and found our location perfect for your travels. We hope to have the pleasure of welcoming you back to the Residence Inn Boston Back Bay - Fenway!

5 out of 5

Very well located, well-run hotel near Fenway

Pros: Staff. Comfortable bed. Kitchen area in room. Printer connected to hotel computer in lobby. Good free wireless internet. Location.
Cons: Towel rack near bathroom sink.
Location: Near Fenway. Restaurants and other businesses in the area.
We booked this hotel because it was walking distance from Dana Farber hospital. The hotel lobby and breakfast area is unpretentious and welcoming. Staff was particularly open and friendly. Breakfast was better than what I usually see as included breakfast in this type of hotel. Hotel had only King bed rooms with pull out sofa (according to hotel reception) - so we were unable to get two queen size beds. Room had good sized fridge and kitchen area, and was clean. Our room had a kitchen/sitting area separate from the bedroom area - so had the feel of a small suite. Hotel is convenient to the medical facilities along Brookline Ave. - about a 15 min. walk from Data Farber at 450 Brookline. Pricing appeared reasonable, but our room was booked as part of a flight/hotel deal, so difficult to tell what part of the cost should be allocated to the room.

Posted by , from Philly on Jan 24, 2017

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Comment from Hotel Management

Jan 26, 2017 by HotelMgmt

Thank you, Steve, for sharing your positive feedback. It was wonderful to read all the highlights of your stay that you appreciated including the hospitality of our staff and the convenience of a fully equipped suite. We are grateful you chose the Residence Inn Boston Back Bay - Fenway and hope you will think of us again the next time you visit the area.

5 out of 5

Enjoyable

Great part of town Near Fenway park Easy to get to stadium

Posted by , from kentucky on Jul 22, 2016

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Comment from Hotel Management

by HotelMgmt

Thank you for sharing your appreciation for our great location. We would love to welcome you back to the Residence Inn Boston Back Bay - Fenway for another enjoyable getaway!

4 out of 5

Great location, newish and pleasant.

Was the perfect place to stay for a recent business trip. The irons leaked (the one in the room, and the replacement I asked for), but other than that it was solidly good.

Posted by on Jun 11, 2016

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Comment from Hotel Management

Jun 14, 2016 by HotelMgmt

Thank you for taking the time to let us know how much you enjoyed your stay. We appreciate the feedback, and we'll certainly look into your concerns. We would love to welcome you back to the Residence Inn Boston Back Bay - Fenway!

4 out of 5

Great hotel after a game at Fenway

This hotel about a 2 block walk away from Fenway. We stayed overnight this week following a Red Sox/Yankees game. We checked in a half hour early, even though our room wasn't ready we were able to valet our car and check our bags. Our bags were placed in our room sometime during the game which was a nice surprise. My kids enjoyed swimming in the pool on the top floor. I thought it was a bit small compared to pictures I saw online but sufficient. My husband and I enjoyed watching them from the outdoor seating that they provide for the bar area. The breakfast offered lots of options and the Starbucks coffee was a plus. There are lots of eating options in the area including Chipotle and Panera for those that want something fast to bring back to the room. Overall a successful night away.

Posted by , from Merrimack, NH on Sep 4, 2015

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Comment from Hotel Management

Sep 9, 2015 by HotelMgmt

It’s wonderful to hear that your recent experience at the Residence Inn Boston Back Bay – Fenway provided you and your lovely family with a fun and relaxing stay in Boston. We look forward to welcoming you back in the near future and thank you for your review.

3 out of 5

Room not ready, but they accomidated

So check in is at 3:00, and we arrived at 3:30 after calling at 2:30. When we got there, we were told our room was not ready. We were staying there for the concert which started at 6:30. The first person at the front desk just asked us to wait in the lobby as if it would only be a few minutes. After 5 minutes, I requested a drink, and was given one. After 15 minutes, and still just a "It'll be ready shortly," I started getting frustrated. That's when a manager told us we could go to the terrace and gave us two free drinks, and a bottle of wine for after the concert for our troubles. They called us at around 5:00 when our room was ready.

Posted by on Aug 10, 2015

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Comment from Hotel Management

Sep 2, 2015 by HotelMgmt

It’s great to hear from our guests and learn what aspects of their stays were enjoyable, as well as those that need more of our attention. We do regret that your room was not ready in a timely manner and are happy to see that our staff worked to help alleviate any undue stress this may have caused. Thank you for letting us know about your stay.

About the Residence Inn by Marriott Boston Back Bay/Fenway

Location 125 Brookline Ave, Boston, MA 02215

Renovations + Closures

This property is closed from 12 April 2020 to 22 June 2020 (dates subject to change).

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1855 square feet (172 square meters). A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Residence Inn by Marriott Boston Back Bay/Fenway. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. For a fee, parking is available. This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 8 levels
  • 1855 sq ft of conference space
  • 172 sq m of conference space
  • Built in 2013
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (9.8 km / 6.1 mi)
  • Train station: Boston Yawkey Station (0.3 km / 0.2 mi)
  • Metro station: Fenway Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Residence Inn by Marriott Boston Back Bay/Fenway offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Golfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Rock climbing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0015570351. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015570351. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Tax ID - C0015570351
  • Number of children who can stay free - 2
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Back Bay/Fenway
  • Residence Inn Back Bay/Fenway Boston
  • Residence Inn Boston
  • Residence Inn Boston Back Bay Fenway
  • By Marriott Boston Back Fenway
  • Residence Inn by Marriott Boston Back Bay/Fenway Hotel
  • Residence Inn by Marriott Boston Back Bay/Fenway Boston
  • Residence Inn by Marriott Boston Back Bay/Fenway Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.