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4.3 out of 5

"Indoor pool, great rooms, great staff, great atmosphere " More

By a verified traveler on Mon 29 Mar 2021

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Hotel Description

Family-friendly 3-star hotel near CrossWinds Golf Course

Heart of Bowling Green

Steps from the hotel, you'll find CrossWinds Golf Course and Sloan Convention Center. Bowling Green Ballpark and Western Kentucky University are also within 3 miles (5 km).

Family-friendly fun

This hotel features a restaurant, an indoor pool, and a bar/lounge. Families will appreciate the free theme park shuttle and onsite laundry facilities. Enjoy the gym and perks like free self parking and a free area shuttle.

Holiday Inn University Plaza-Bowling Green, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn University Plaza-Bowling Green, an IHG Hotel

Everyone (4) Family (3)
2 out of 5
Advertised baby cribs, we got one for 4 month old. It was brought up with very dirty crib sheet asked for a different one, was brought a queen size sheet told that’s all they have. Dust was hanging from air vents, wasn’t impressed.

Posted by on Jul 4, 2021

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Comment from Hotel Management

Jul 5, 2021 by Seth

Thank you the feedback and we sorry for the inconveniences you experienced while visiting our hotel. Please the issues will be addressed and we hope you will give us another opportunity in the near future!

5 out of 5
Indoor pool, great rooms, great staff, great atmosphere

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 29, 2021 by Seth

Thank you for the 5 star review!! We look forward to seeing you on your next visit to Bowling Green!!

5 out of 5
Staff was awesome and friendly. Rooms were clean and spacious. Pool was clean as well!

Posted by on Dec 31, 2019

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Comment from Hotel Management

Dec 31, 2019 by Seth

Thank you for the 5 review!! We appreciate your feedback and we look forward to seeing you on your next visit to Bowling Green!!

5 out of 5

Beautiful Hotel & Friendly Staff

I was pleasantly surprised when I walked in. This hotel lobby was beautiful. I was greeted nicely by the lady at the desk. Our room was spacious for our family of 5 plus our small dog. The only thing I didn't like was not having a microwave and refrigerator but it did have a keurig coffee maker in the room. I was thrilled that the pool was open too. It is a indoor heated pool open until midnight. They have a nice breakfast buffet in the restaurant area with a gentleman preparing omelettes and waffles made to order. Our breakfast was included in the price of our room. Every staff member I encountered was friendly and made us feel welcomed. I stay in this area frequently and this is by far the best hotel I've stayed in. I will be booking my next stay here as well.

Posted by , from Mississippi on Jan 2, 2018

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Comment from Hotel Management

Jan 6, 2018 by Seth

Mama- Thank you for the 5 star review!! We are excited to hear you enjoyed your stay, and we look forward to seeing you on your next visit to Bowling Green!!

2 out of 5

Don't expect your reservations to be correct.

When I booked the room I specifically requested two beds, as my teenage son was with me for his college orientation. I also requested 2 breakfasts. When we arrived and went to the room there was one bed. We immediately went back down to the desk and showed them the Travelocity email showing we had requested 2 beds. They said sorry but that request didn't make it to them (Seriously??) and they didn't have another room with 2 beds. I even went so far as to request an additional room for my son then. They said they were completely booked and could provide a twin air mattress. We had no choice but to use it. And we got only 1 breakfast. I will NEVER stay there again.

Posted by , from Crestwood, KY on Apr 2, 2017

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5 out of 5

Awesome hotel and people

We really enjoyed staying at this Holiday Inn. It was awesome in every way....from the staff to the room. Thank you Travelocity for finding this hotel for us!

Posted by , from Pittsburgh, PA on Jan 28, 2016

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Comment from Hotel Management

Feb 21, 2016 by Brian

Tammy - Thank you for your fantastic review of our hotel! We appreciate you taking the time to share your experience. We look forward to seeing you the next time you're in Bowling Green! Best Regards ~ Brian, GM

5 out of 5

Hotel was a great pick for our trip.

Friendly staff, clean rooms, very nice hotel. Will definitely stay there again!

Posted by on Aug 25, 2015

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2 out of 5

Too expensive for what you get

Pros: Close restaurants
I was there on a school trip. The pool was closed. Very slow internet. The beds were hard and the old tube tv was so blurry we couldn't read the score of the ballgame we were watching. I was very disappointed. I have always had great beds at Holiday Inns and don't know why they had such old, hard mattresses here. Next year my school will stay across the street.

Posted by , from kentucky on Mar 30, 2012

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5 out of 5

Nice Hotel

Pros: Close restaurants, Free Internet
Nice open atrium. Clean hotel. Slept well. Enjoyed our stay .

Posted by , from KY on Jun 11, 2011

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5 out of 5

This hotel made me feel like was home away from home.

Pros: Close restaurants, Free Internet, Quiet
Cons: no free breakfast
I've stayed at this hotel many times over the last 10 years. Each time I feel welcomed as a guest and my stays are always worry free. I can and do recommend this hotel to my friends. In the future, when my plans call for stays in Bowling Green, I will stay here.

Posted by , from boulder.co on Apr 13, 2011

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About the Holiday Inn University Plaza-Bowling Green, an IHG Hotel

Location 1021 Wilkinson Trce, Bowling Green, KY 42103

Property Features

Holiday Inn University Plaza-Bowling Green, an IHG Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 19580 square feet (1762 square meters) and includes a conference center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the family-friendly Holiday Inn University Plaza-Bowling Green, an IHG Hotel. An area shuttle within 10 mi and a theme park shuttle are free. Free self parking is available. This 3-star Bowling Green hotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 7 levels
  • 19580 sq ft of conference space
  • 1762 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free area shuttle within 10 mi, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn University Plaza-Bowling Green, an IHG Hotel offers 218 accommodations with video-game consoles and safes. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Holiday Inn University Plaza-Bowling Green, an IHG Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and staff at the property wear personal protective equipment.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.95 per person (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn University Hotel Plaza-Bowling Green
  • Holiday Inn University Plaza-Bowling Green
  • University Plaza-Bowling Green
  • Bowling Green Holiday Inn
  • Holiday Inn Bowling Green
  • Holiday Inn University Plaza - Bowling Green Hotel Bowling Green
  • Holiday Inn University Plaza-Bowling Green Hotel
  • Holiday Inn University Hotel

You should know

  • Pool access available from 5 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.