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4.2 out of 5

"We needed a place to stay for a night while traveling through the area and needed something reasonably priced. Staying in the Lake Tahoe area was ver ... " More

By a verified traveler on Tue 03 Jul 2018

Hotel Description

3-star ski hotel near Northern Nevada Children's Museum

Near the slopes

Within 2 miles (3 km) of this well-placed hotel, you'll find Northern Nevada Children's Museum and Nevada State Museum. Nevada State Capitol and Nevada Governor's Mansion are also within 2 miles (3 km).

Casino, outdoor pool

A casino, 2 restaurants, and an outdoor pool are all featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 142 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$89* Per night/room Dec 16 - Dec 17

Superior Double Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior King Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Gold Dust West Carson City ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Gold Dust West Carson City

Everyone (8) Couples (1) Family (1)
5 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Annette Irizarry Hotel Supervisor

Thank you for your excellent review. We hope that on your next trip to the Carson City area you will stop by, stay and say "Hello" to you House Full of Friends.

3 out of 5
Staff friendly. Room layout large and nice. Bathroom large. Easy parking. Right off interstate. Pawn shops and check cashing places all around. Casino located inside and hallways/lobby reeked of cigarette smoke. Air conditioning required room key and didn’t get really cold. Breakfast was not continental but in the restaurant having to walk through the smoky casino. Toilet was dirty around the base and the outside of the bowl. They shocked the pool early and we couldn’t use it. Overall okay but would not go back there.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by none

Thank you for taking the time to review your stay, I apologize for the issues you encountered with the cleanliness of the Toilet and the early closure of the Pool. Have a Good Day

1 out of 5
I went a month ago, Smelly room, poor quality TV and remote doesnt work, no room service/ restruwnt food awful, stale old grease in fryer, chkn strips re so dry adn over cooked, , manager took personal tim eto deal with her friends an waitress at 10 pm and caused our group as well as one other to wait 34 minutes, and never given water as asked

Posted by , from modesto,ca on Jun 20, 2019

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Comment from Hotel Management

Jun 21, 2019 by none

Thank you for your review and for outlining the issues you had, we will be working with the applicable departments in order to resolve these issues. Have a Good Day

5 out of 5
The room was very nice and clean. I loved the bathroom - updated and well stocked with shampoo, conditioner, body wash, hand soap & lotion. I was very impressed with the staff cleaning the lounge area. she moved every piece of furniture to sweep under.

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by none

Thank for reviewing your stay at the Gold Dust West, we appreciate your feedback and the excellent score. We look forward to seeing you next time you visit Carson City. Vala Lauritzen, Hotel and R.V Park Assistant Manager

4 out of 5
The only thing I didn't like was that the stale smell of cigarette smoke from the adjoining casino permeated the halls of the hotel.

Posted by on Mar 7, 2019

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Comment from Hotel Management

Mar 7, 2019 by none

Thank you for taking the time to review your stay at the Gold Dust West, we do work hard at eliminating the Smoke Smell, unfortunately in your case it did not work to your satisfaction. Have a Wonderful Day

4 out of 5
Food was great, casino was not very busy or smokey, queen suite was spacious at a great price. Only complaint us they put full size flat sheets on bottom which easily came off while sleeping and made sleeping uncomfortable

Posted by on Jan 23, 2019

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Comment from Hotel Management

Jan 25, 2019 by Red

Thank you for your review, we appreciate your Feedback as it enables us to make changes such as the Bed Sheets. Have a Good Day

4 out of 5

Pleasant surprise.

We needed a place to stay for a night while traveling through the area and needed something reasonably priced. Staying in the Lake Tahoe area was very spendy so we looked for something away from that area. We took a chance on the Gold Dust and thankfully we were not disappointed. Every hotel in this area is also a casino, which means smoking is allowed. We asked for a room as far away from the smoking area as possible and they not only accommodated our request but gave us a suite. It was very nice for our family (large room with two king beds and a sofa sleeper). It was very clean and comfortable. We did still have a slight smoke smell but I'm sure that cannot be helped. The rate also included breakfast (choice of four hot breakfast options) which was very nice for us. Nice stay.

Posted by , from Bend, OR on Jul 3, 2018

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Comment from Hotel Management

Jul 4, 2018 by none

Thank you for your your review and the high score. Have a Very Pleasant Day.

5 out of 5

Great place to stay!

Pros: The Bowling Alley/Arcade. Getting away from Minnesota and my co-workers :)
Cons: Weather, and indoor pool. Still a great hotel.
Location: South Lake Tahoe is nearby, the Mountains are a great view. A very easy drive to Reno (Depending on winter weather)
Gold Dust West has everything! Bowling, Casino, two different restaurants. Good parking, and very easy access to I580/US395. Great view. You could spend a week just at the hotel. Easy access to shopping and other site seeing locations.

Posted by on Feb 23, 2017

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4 out of 5

Close to freeway, close to family.

This hotel location was convenient for a family visit. Nice, clean accommodations. On site was the Gold Dust West Casino where we had some fun. We had 4 options for free breakfast in the on site restaurant .

Posted by on Jun 25, 2015

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5 out of 5

Excellent Customer Service from bygone years!

Pros: The Customer Service! An then the full breakfast at our convenience at reasonable times where you have to set your alarm to go get food.
Cons: Make sure casino staff reliezes that not all people gamble &for some older people it could be there 1st time & we really dont know what we were doing.
Location: We were at the Gold Dust West in Carson City, NV. We went to Virginia City, Lake Tahoe, saw the CC mint, V&T railroad, CC museum, a old mine.
From the moment of us (my daughter, my aunt, & myself (a reunion)) checking in the ladies at the desk WOWed us with the best customer service I have seen in over 20 years. The were happy, helpful, friendly and just made you feel like you were the most important guest they had. When we got to our room it didn't have a refrigerator in it that I needed for medication as we were there for 4 nights, when I booked online that is what I read in the description as being in the rooms. We went back to the front desk and asked her about it, she paused for a moment, said something to her manager, who replied before she was even finished with her sentence and had her upgrade us to a room with a refrigerator and microwave. They always greeted us when we walked by asking us how our visit was going and if we needed anything. The customer service at the Grille restaurant was just as fantastic as the hotel had been, even when we were just having coffee and catching up on the past years was just as awesome and right there when we needed anything. When people ask me how my reunion went the first thing that pops out of our mouths is how awesome the staff was and that you rarely get the old time customer service anywhere anymore. Then I tell them about our visit. We are talking of making this a yearly trip and you can bet this is the only place we will stay at. Thank the staff at the Gold Dust West for an unforgettable reunion.

Posted by , from Twin Falls, ID on Mar 31, 2015

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Property Features

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor swimming pool. At the end of the day, order après-ski drinks at one of the hotel's 3 bars/lounges or try your luck at the onsite casino. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers ski storage and a fitness center. Self parking is free. Smoking is allowed in designated areas at this 3-star Carson City hotel.

  • 142 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 bars or lounges
  • Full breakfast (free)
  • Casino
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Bowling alley on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (46.4 km / 28.9 mi)
  • Parking: Free self parking

Room Amenities

Gold Dust West Carson City offers 142 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Ole Ole Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.

The Grille - Onsite diner. Open 24 hours. Open daily.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Bowling alley on site
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • 24-hour check-in
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gold Dust Hotel
  • Gold Dust Hotel Carson City West
  • Gold Dust West Carson City
  • Gold Dust West Carson City Hotel Carson City
  • Gold Dust West Carson City Hotel
  • Gold Dust West Carson City Hotel
  • Gold Dust West Carson City Carson City
  • Gold Dust West Carson City Hotel Carson City

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.