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"Great for the price! good service on maintenance issues " More

By a verified traveler on Thu 27 Aug 2020

Hotel Description

Hotel near Harrah's Laughlin Casino in Laughlin

On river

With a stay at this Laughlin hotel, you'll be steps from Golden Nugget Casino Laughlin and a 5-minute walk from Tropicana Casino Laughlin. Colorado Belle Casino and Laughlin Event Center are also within half a mile (1 km).

Casino, dining

A casino and a restaurant are featured at this hotel. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. There's an outdoor pool on site, and a 24-hour front desk and a coffee shop are also provided.

Cable TV

The soundproofed guestrooms offer free local calls and free bottled water. Other amenities include TVs with cable channels.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$22* Per night/room Mar 28 - Mar 29

River View, 2 Double Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Single Room, 1 King Bed, Non Smoking, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The New Pioneer ratings based on 40 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The New Pioneer

Everyone (21) Couples (5) Family (11)
5 out of 5

Posted by on Feb 12, 2021

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5 out of 5

Posted by on Sep 14, 2020

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4 out of 5
Great for the price! good service on maintenance issues

Posted by , from Kingman AZ on Aug 27, 2020

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1 out of 5
Filthy room. Outside my room there were exposed wires, with a bird nest intertwined, on a wood framed building! Furniture not only dirty, but broken. Room smelled like dog and urine. Mirror dirty. Floor had littering of last customers. Most disgusting hotel experience ever!!!

Posted by , from PHOENIX on Aug 22, 2020

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5 out of 5
A nice friendly clean affordable hotel. Very friendly staff.

Posted by , from Grand Canyon Arizona on Aug 18, 2020

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3 out of 5

Posted by on Jul 24, 2020

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2 out of 5
Rooms dirty food and trash on floor wet carpet, no fridge, coffeemaker or microwave in room to accommodate . Clothing left from prior giest. Bed was hard and slanted, spread had burn holes. The picture on the website is definitely deceiving.

Posted by , from Las Vegas on Jul 15, 2020

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Comment from Hotel Management

Jul 16, 2020 by Pat, Hotel Manager

Thank you for your feedback Peggy. Thank you again for taking my call earlier. It would be so very nice if you would come again for us to show you a better side of The New Pioneer. We do sincerely apologize for your experience. Please do come again.

5 out of 5
I like it old time feel the western decor. The nice and friendly staff.

Posted by , from Dewey Arizona on Jul 6, 2020

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Comment from Hotel Management

Jul 7, 2020 by Pat, Hotel Manager

Thank you Michelle for your feedback. We are so very grateful to our guests who chose The New Pioneer as their vacation destination. We look forward to your next visit with us. Please bring your family and friends.

4 out of 5
Its a little messy right now outside in their parking lot as they are redoing alot of the room with new upgrades and flooring but overall still a great place and i will for sure be staying here alot more in the future than i did in the past.

Posted by , from Dewey Arizona on Jul 5, 2020

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Comment from Hotel Management

Jul 5, 2020 by Pat, Hotel Manager

Thank you for your feedback Michelle. We are so very happy you enjoyed your stay with us at The New Pioneer. Please tell your family and friends all about the work we have done for you our guest !

1 out of 5
The casino was clean and hand sanitizer stations were available. The room was filthy and we had to ask for it to be vacuumed before we could unpack our things. The whole room was like it was on a hill and we had to get our balance every time we stood up. I felt permanently dizzy. The bathroom sink took ages to drain and the toilet had to be re-adjusted every time it was flushed because the float was getting caught behind the flapper and so the water was constantly running. The furniture was dusty but I cleaned that myself. The air con was comparable to a jet taking off but it did make the room cool. The internet was impossible to use because it kept cutting out. I was able to connect to The Tropicana's internet for long enough to check e-mails. The stairs going up to the room slant backwards so you feel awkward going up or down. We had to ask for an iron and ironing board but the board wouldn't stay up so we put a towel on the table and used that instead. There was only one washcloth, even though the room was booked for 2 people. There was no coffee maker, fridge or microwave either. On a good note, the receptionist at check-in was very nice and polite, unlike the night time one who, when I asked if we could move to a different room, didn't even look up. She just said 'No. We're full.' We actually went to other casino's to see if they had any rooms to rent for the weekend but unfortunately they were all full or we would have moved.

Posted by , from Las Vegas NV on Jun 8, 2020

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Comment from Hotel Management

Jun 10, 2020 by Pat, Hotel Manager

Thank you for your feedback Lynn. Our staff of engineers are always available for issues in the room. We would have fixed all those for you had we known. We apologize for any inconvenience you experienced. Our refrigerators are available for $ 10.00 rental per stay. The coffee makers not being in the room I will notify the General Manager for you. Please come again soon.

Property Features

The New Pioneer offers its guests an outdoor pool and a spa tub. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A casino, gift shops/newsstands, and shopping on site are also featured at The New Pioneer. Self parking is free.

  • 412 guestrooms or units
  • 2 bars or lounges
  • Casino
  • Dining venue
  • Coffee shop
  • Deli
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Gift shop
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Laughlin, NV (IFP-Laughlin - Bullhead Intl.) (3.3 km / 2 mi)
  • Parking: Free self parking

Room Amenities

The New Pioneer offers 412 air-conditioned accommodations with complimentary bottled water. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

BUMBLEBERRY FLATS - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Sassy Sues Saloon - This bar serves light fare only. Happy hour is offered.

Watering Hole - Onsite bar.

Nearby Activities

An outdoor pool and a spa tub are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices; the Safe Travels (WTTC - Global) cleaning and disinfection practices; the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gambling Hall
  • Pioneer Gambling Hall
  • Pioneer Gambling Hall Laughlin
  • Pioneer Hotel & Gambling Hall
  • Pioneer Hotel & Gambling Hall Laughlin
  • Pioneer Hotel And Gambling Hall
  • Pioneer Laughlin
  • New Pioneer Hotel Laughlin
  • New Pioneer Hotel
  • New Pioneer Laughlin
  • The New Pioneer Hotel
  • The New Pioneer Laughlin
  • The New Pioneer Hotel Laughlin

You should know

  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.