Northland stay
With a stay at this Northland hotel, you'll be within 2 miles (3 km) of Anheuser-Busch Brewery and 6 miles (10 km) of Polaris Fashion Place. Sharon Woods Park and Westerville Mini-Golf are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, laundry service, and conference space. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
Aug 12, 2023 by Lia
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.
Aug 24, 2023 by Lia
Dear Guest,This is not the level of service we aim to provide, and I apologize for the multiple issues you encountered. Rest assured, we take your comments seriously and will address these matters with our team to prevent similar incidents in the future. Your comfort and satisfaction are important to us. We look forward to welcoming you back to our hotel in the future where we ensure all your expectation are fulfilled.
Aug 23, 2023 by Lia
Dear Guest,I'm sorry to hear about your negative experience at this place. It's disappointing when the check-in process is unorganized and causes delays. The behavior of the staff is also understandably concerning. Thank you for sharing your feedback, whereas we will make sure that next stay will be more comfortable and all the issue that you had stated is been reported to the concerned team to make further changes.
Jul 10, 2023 by Lia
Dear Guest, We apologize for the inconvenience caused due to the broken door locks, ice machine, and pool. Our team is working diligently to resolve these issues as soon as possible for a better experience during your stay.
Jun 4, 2023 by Gaby
Dear Guest,Thank you for taking the time to submit this review.It's unfortunate that we were not able to meet up your expectations. We will investigate the matter instantly and assure that the same will not be repeated. We are assuring to meet your expectations in your future stay.
Jan 16, 2023 by Lia
Dear Guest,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Aug 14, 2022 by Ana George
Dear Mary, We are sorry that you got a bad experience during your stay at our hotel.
Jun 11, 2022 by Mary
Dear Guest, We definitely appreciate your feedback, and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us!
Mar 31, 2022 by Lisa
Dear Guest! We do apologize for your unfortunate experience. We understand the property may not be up to your expectations but we take utmost care in the best possible ways for no harm comes to our guests. We acknowledge that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests' stay or ensure to fix it for the future and to experience our upgraded services.
Mar 6, 2022 by Mary
Dear Guest, We definitely appreciate your feedback, and will certainly look at all ways we might improve to provide you with an even better experience during your next visit. Thank you for choosing to stay with us!
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Norwood Inn & Suites North Conference Center. Self parking is free.
Available in all rooms: Free WiFi , Internet access (complimentary)
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Norwood Inn & Suites North Conference Center offers 128 accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Columbus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.