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Hilton Garden Inn Detroit Downtown

3-star property
351 Gratiot Ave, Detroit, MI 1-855-201-7819

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4.0 out of 5
Very good!
See all 21 Travelocity Reviews

"Unique? Location to most of everything to do in Detroit. " More

By a verified traveler on Sat 18 Jan 2020

Points Of Interest

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Hotel Description

3-star hotel near Ford Field

City center stay

Within a 10-minute walk of this Downtown Detroit hotel, you'll find Ford Field and Greektown Casino. GM Renaissance Center and Comerica Park are also within half a mile (1 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 198 guestrooms also offer free WiFi and TVs. Free wired Internet, refrigerators, and microwaves are also available.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Detroit Downtown ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Detroit Downtown

Everyone (16) Couples (2) Family (2)
4 out of 5
Unique? Location to most of everything to do in Detroit.

Posted by , from Plainwell on Jan 18, 2020

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4 out of 5
Second visit. Love the proximity to Ford Field. This was the main factor for this hotel.

Posted by on Dec 16, 2019

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3 out of 5
The woman I checked in with didn't smile at all, and made me feel like I was an imposition.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 9, 2019 by Jennifer, Manager

This is terrible to read. Our sincere apologies! We will be sure to work with our team regarding their demeanor and attitude at all times. Again, our apologies!

5 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 8, 2019 by Jennifer, Manager

Thank you for the great rating!

3 out of 5
The beds were squeaky and the mattresses concave. You rolled to the middle of the bed.

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 26, 2019 by Jennifer, Manager

Thank you for letting us know! This is not what should be happening. If you didn't report it onsite, please let us know so we can get it fixed.

5 out of 5

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 31, 2019 by Jennifer, Manager

Thank you for the 5 out of 5!!

5 out of 5
The staff, valet was very friendly and helpful. The valet pointed out a few places to eat and the best route to take to get there

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by Jennifer, Manager

We are so happy to hear you enjoyed your stay and our staff! We hope you enjoyed the delicious food Detroit has to offer.

4 out of 5
We were not happy about breakfast. We were treated like we didnt belong or werent good enough to be there.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by David, General Manager

Our apologies! If you can elaborate a bit more, we would certainly like to know what happened.

5 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Jennifer, Manager

Thanks for the great rating!

4 out of 5

Posted by on Feb 10, 2019

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Comment from Hotel Management

Mar 30, 2019 by Jennifer, Manager

Thank you for taking the time to rate our hotel. We look forward to your next stay.

About the Hilton Garden Inn Detroit Downtown

Location 351 Gratiot Ave, Detroit, MI 48226

Renovations + Closures

The following facilities or services will be unavailable from July 19 2020 to March 1 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Indoor pool
  • Public bath
  • Restaurant

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 3456 square feet (321 square meters) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Detroit Downtown. For a fee, parking is available. This 3-star Detroit hotel is smoke free.

  • 198 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 3456 sq ft of conference space
  • 321 sq m of conference space
  • Built in 2003
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Detroit Metropolitan Wayne County Airport (DTW) (33.7 km / 21 mi)
  • Train station: Windsor Station (6.2 km / 3.9 mi)
  • Metro station: Cadillac Center Station (0.2 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Garden Inn Detroit Downtown offers 198 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Hilton Garden Inn Detroit Downtown has 2 restaurants on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per day
  • Late check-in fee for check-in between 12:30 PM and 4:00 PM (amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Detroit Downtown
  • Hilton Garden Inn Hotel Detroit Downtown
  • Detroit Hilton Garden Inn
  • Hilton Detroit
  • Hilton Garden Inn Detroit Downtown Hotel Detroit
  • Hilton Garden Inn Detroit Downtown Hotel
  • Hilton Detroit Detroit
  • Hilton Garden Inn Detroit Downtown Hotel
  • Hilton Garden Inn Detroit Downtown Detroit
  • Hilton Garden Inn Detroit Downtown Hotel Detroit

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.