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Hilton Garden Inn Detroit Downtown

3-star property
351 Gratiot Ave, Detroit, MI 1-855-201-7819
3.7 out of 5
Good!
See all 33 travelocity Reviews

"Everything was grand! The restaurant was not open tho. " More

By a verified traveler on Fri 20 May 2022

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Hotel Description

3-star hotel near Greektown Casino

City center stay

With a stay at this Downtown Detroit hotel, you'll be well placed to visit Greektown Casino and Ford Field, both within half a mile (1 km). Comerica Park and GM Renaissance Center are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour gym. Traveling on business? Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Two Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$204* Per night/room Apr 5 - Apr 6

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Detroit Downtown ratings based on 33 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Detroit Downtown

Everyone (17) Couples (9) Family (5)
4 out of 5

Posted by on Feb 25, 2023

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2 out of 5
I was charged twice for my stay and noone from accounting will call be back. I have called numerous times and noone can fix issue except accounting. However, the person from accounting is never in when I call and will not return my phone calls.

Posted by , from Massillon on Jan 21, 2023

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Comment from Hotel Management

Jan 22, 2023 by Guest Service Manager

Hello Charles, Please accept our apologies you can call the hotel directly and any manager on duty can assist you.

4 out of 5
Everything was grand! The restaurant was not open tho.

Posted by on May 20, 2022

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Comment from Hotel Management

Jun 25, 2022 by T. Jones

Hello Roger, Thanks for taking the time to tell us about your stay. We are happy you had a good time. The restaurant will be opening soon for dinner we are opened for breakfast.

5 out of 5
I didn’t like that the restaurant was closed.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 27, 2022 by T. Jones

We are so sorry that our restaurant was closed during your stay. We are working very hard to get it reopened.

1 out of 5
When trying to check in Hilton could not find the reservation. The price was hike up to $125 more.

Posted by on Feb 1, 2022

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Comment from Hotel Management

Feb 3, 2022 by T. Jones

Hello, Thank you for taking the time to tell us about your stay. We would certainly like to help if there was an error in your reservation, please contact Travelocity to reach out to us.

3 out of 5

Posted by on Dec 27, 2021

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4 out of 5
the staff was good but they did have to move us to another room

Posted by on Dec 21, 2021

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Comment from Hotel Management

Jan 3, 2022 by T. Jones

Hello Eva, Thank you for your feedback. We are so happy you had a good experience. We hope to have you back for a great experience in the future.

1 out of 5
I had absolutely no issues with the property the manager on duty took care of us after Travelocity had not actually booked our room think thank god the hotel was not booked for the night so we had rooms!!

Posted by on Dec 20, 2021

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Comment from Hotel Management

Jan 2, 2022 by T. Jones

Thank you Amaria for taking the time to share your experience. We are glad we were able take care of you. We hope to have you back soon.

4 out of 5
They had no free parking so we had to pay 38 for valet service that we didn't use. It would have been nice to have a shuttle service to take us to the venue we were going to

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by T. Jones

Hello David, Thank you so much for providing your feedback for your stay with us, we appreciate the reccomendations you have provided for us and we hope to have you stay with us again.

3 out of 5
No gym, no place to eat, run down.

Posted by on Nov 11, 2021

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Comment from Hotel Management

Nov 14, 2021 by T. Jones

Hello Stuart, We are sorry you did not have the experience you deserve. We appreciate you taking the time to share your experience

About the Hilton Garden Inn Detroit Downtown

Location 351 Gratiot Ave, Detroit, MI 48226

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3456 square feet (321 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Detroit Downtown. For a fee, parking is available. This 3-star Detroit hotel is smoke free.

  • 198 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 3456 sq ft of conference space
  • 321 sq m of conference space
  • Built in 2003
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Windsor Station (5.4 km / 3.4 mi)
  • Metro station: Cadillac Center Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Detroit Downtown offers 198 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Smart television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (weekly)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille - This restaurant serves breakfast only.

Chrome Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Canoeing nearby
  • Bicycle rentals nearby
  • Jet skiing nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Motor boating nearby
  • Fishing nearby
  • Kayaking nearby
  • Casino nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Credit card pre-authorization
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Uncovered valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Detroit Downtown
  • Hilton Garden Inn Hotel Detroit Downtown
  • Detroit Hilton Garden Inn
  • Hilton Detroit
  • Hilton Garden Inn Detroit Downtown Hotel Detroit
  • Hilton Garden Inn Detroit Downtown Hotel
  • Hilton Detroit Detroit
  • Hilton Garden Inn Detroit Downtown Hotel
  • Hilton Garden Inn Detroit Downtown Detroit
  • Hilton Garden Inn Detroit Downtown Hotel Detroit

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.