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4.6 out of 5

"Overall it was ok. I don't think the money was worth it. The breakfast was not good, there were no napkins, poor food selection and limited food. The ... " More

By a verified traveler on Wed 23 Mar 2022

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Hotel Description

3-star hotel in Downtown Grand Rapids

Downtown Grand Rapids stay

With a stay at this Downtown Grand Rapids hotel, you'll be steps from Broadway Grand Rapids and Grand Rapids Art Museum. Grand Rapids Civic Theatre and Urban Institute for Contemporary Arts are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free buffet breakfast each morning.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$170* Per night/room Dec 18 - Dec 19

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room (2 Queenbed & 1 Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Grand Rapids Downtown ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Place Grand Rapids Downtown

Everyone (6) Couples (2) Family (6)
5 out of 5
Super great

Posted by on Oct 22, 2022

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Comment from Hotel Management

Oct 22, 2022 by Delainy R.

Hi Adam, Thank you for completing our Guest Survey review regarding your recent. I am thrilled that you gave us a 5/5, and that your stay was great! We look forward to seeing you again soon.

5 out of 5
V

Posted by on Sep 23, 2022

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Comment from Hotel Management

Sep 23, 2022 by Eron C.

Jane, thanks for taking the time to leave a review and for your 5/5 rating for our hotel! We pride ourselves on our service and operations and are so happy that your stay lived up to expectations. We hope to see you again on your next trip to Grand Rapids!

5 out of 5
Very cool scene

Posted by on May 8, 2022

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Comment from Hotel Management

May 9, 2022 by Eron C.

William, thanks for taking the time to leave a review and for your perfect rating! We love being right in the heart of the Downtown core with all the excitement and convenience that goes along with it. We are so glad that your stay lived up to expectations and we hope to see you again soon!

5 out of 5
Location & view

Posted by on Apr 6, 2022

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Comment from Hotel Management

Apr 6, 2022 by Stephanie

Thank you for the great response regarding your recent stay Nicole! We look forward to seeing you on your next trip to Grand Rapids!

4 out of 5
Overall it was ok. I don't think the money was worth it. The breakfast was not good, there were no napkins, poor food selection and limited food. The breakfast needs an improvement. The Rooms and bathroom was nice and clean but the shower was awful it hardly had any water come out of it at all. I think they could add a better shower head and flow of water.

Posted by on Mar 23, 2022

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Comment from Hotel Management

Mar 24, 2022 by Eron C.

Elena, thank you for taking the time to leave a review and for your positive rating in spite of the issues you experienced during your stay. Feedback like yours is our best tool for improving our service and our operations and we'll take your review as an opportunity to improve our breakfast service. Furthermore, we hear your concerns regarding water pressure in our showers and will explore whether a change in shower heads might improve our guests' experience. We hope you'll give us another chance as we'll do our best to improve in these areas!

5 out of 5

Posted by on Mar 12, 2022

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5 out of 5
Very nice hotel and location. I didn’t like that parking was an additional $32 for 1 night.

Posted by , from Jackson on Jan 9, 2022

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Comment from Hotel Management

Jan 14, 2022 by Eron C.

Sharon, thank you for taking the time to leave a review and for your 5/5 rating! We pride ourselves on our service and are so pleased that we were able to meet your expectations! Unfortunately we do not own the parking structure attached but our rate is comparable to any overnight parking structure in the Downtown core. Street parking can be had for free on the weekends and we'd be happy to help with parking options on your next visit!

4 out of 5

Posted by on Dec 9, 2021

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5 out of 5
Great location

Posted by , from macomb on Oct 11, 2021

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Comment from Hotel Management

Oct 13, 2021 by Stephanie

Thank you for your response Greg! We hope to see you next time you are in GR!

5 out of 5
This property lives up to the Hyatt name. Friendly service, comfy beds and nice sized rooms. We travel frequently and many hotels have become lax on cleaning. Not the Hyatt! Well done.

Posted by on Jul 20, 2021

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About the Hyatt Place Grand Rapids Downtown

Location 140 Ottawa Ave, Grand Rapids, MI 49503

Property Features

Hyatt Place Grand Rapids Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1507 square feet (140 square meters) and includes conference space. For a fee, parking is available. This 3-star Grand Rapids hotel is smoke free.

  • 160 guestrooms or units
  • 12 levels
  • 1507 sq ft of conference space
  • 140 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Rapids Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Grand Rapids Downtown offers 160 accommodations with safes and coffee/tea makers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 32 per night
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Grand Rapids Downtown Hotel
  • Hyatt Rapids Rapids
  • Hyatt Place Grand Rapids Downtown Hotel
  • Hyatt Place Grand Rapids Downtown Grand Rapids
  • Hyatt Place Grand Rapids Downtown Hotel Grand Rapids
  • Hotel Hyatt Place Grand Rapids Downtown Grand Rapids
  • Grand Rapids Hyatt Place Grand Rapids Downtown Hotel
  • Hotel Hyatt Place Grand Rapids Downtown
  • Hyatt Place Grand Rapids Downtown Grand Rapids
  • Hyatt Place Hotel
  • Hyatt Place
  • Hyatt Place Grand Rapids

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.