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4.2 out of 5

"The room was beautiful and the food was great. " More

By a verified traveler on Sun 13 Feb 2022

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Hotel Description

4-star hotel near Van Andel Arena

Heartside stay

Within a 10-minute walk of this Heartside hotel, you'll find Van Andel Arena and Grand Rapids Children's Museum. Downtown Market and DeVos Performance Hall are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, LED TVs

The 155 soundproofed guestrooms offer free WiFi and room service. LED TVs and cable channels provide entertainment options, and other amenities include coffee/tea makers and TVs. Housekeeping is available on request.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$185* Per night/room May 22 - May 23

Suite, 1 King Bed, Accessible, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Canopy by Hilton Grand Rapids Downtown ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Canopy by Hilton Grand Rapids Downtown

Everyone (4) Couples (1)
5 out of 5
The room was beautiful and the food was great.

Posted by on Feb 13, 2022

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1 out of 5

Posted by on Jun 30, 2021

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5 out of 5

Posted by on Mar 13, 2021

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Comment from Hotel Management

Mar 25, 2021 by Steve Wezner

Thank you for the great review. We hope you come back and visit us again soon!

5 out of 5
Very clean new property. Location location location! Right in the middle of it!

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 6, 2021 by Steve Wezner

Thank you for the outstanding review. We look forward to hosting you again soon.

5 out of 5

Posted by on Sep 13, 2020

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Comment from Hotel Management

Sep 18, 2020 by Tricia Shangle, Director of Sales

Thank you for your five star review. We hope you visit us again soon.

About the Canopy by Hilton Grand Rapids Downtown

Location 131 Ionia Avenue SW, Grand Rapids, MI 49503

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and coworking spaces. WiFi is free in public spaces. Event space at this hotel measures 2300 square feet (214 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the business-friendly Canopy by Hilton Grand Rapids Downtown. For a fee, parking is available. This 4-star Grand Rapids hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • 2300 sq ft of conference space
  • 214 sq m of conference space
  • Built in 2020
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Grand Rapids Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Knoop - This theme restaurant specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Portico - Onsite café. Guests can enjoy drinks at the bar. Open select days.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 17 per person (approximately)
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Canopy By Hilton Rapids Rapids
  • Canopy by Hilton Grand Rapids Downtown Hotel
  • Canopy by Hilton Grand Rapids Downtown Grand Rapids
  • Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.