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4.2 out of 5

"Always clean, friendly and comfortable. " More

By a verified traveler on Wed 09 Mar 2022

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Hotel Description

Hotel near MSA Fieldhouse in Grand Rapids

Forest Hills stay

A stay at this Forest Hills hotel places you within half a mile (1 km) of MSA Fieldhouse and 3 miles (5 km) of Watermark Country Club. Woodland Mall and Calvin College are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free buffet breakfast is served.

Free Internet, comfy beds

Featuring conveniences like microwaves and coffee/tea makers, the 114 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Other amenities include pillowtop beds, premium bedding, and down comforters.

Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$118* Per night/room May 22 - May 23

Standard Room, 2 Twin Beds, Accessible (2 Bed, Hear, Mobility Tub)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Twin Beds (2 BED)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Hear, Roll In Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Everyone (6) Couples (6) Family (10)
5 out of 5
Always clean, friendly and comfortable.

Posted by , from North Fork on Mar 9, 2022

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Comment from Hotel Management

Mar 21, 2022 by Fran Suarez

We appreciate your feedback and always love to hear that guests had an enjoyable experience. We look forward to seeing you again if you are visiting the area again.

5 out of 5
The bed was sooo comfy!

Posted by on Jan 16, 2022

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Comment from Hotel Management

Feb 28, 2022 by Fran Suarez

Thank you for your feedback, so glad to hear you enjoyed the bed and left well rested. Thank you for choosing Holiday Inn Express Airport North

1 out of 5
Booked through Travelocity for two nights ans they put us in two different rooms. They also sent us up to the wrong room and we walked into someone else’s occupied room. Terrible check in. The rest was great.

Posted by on Jul 24, 2021

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4 out of 5
Great service! The hallway could of used a vacuum. The breakfast was limited, which is unusual for HIE.

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 16, 2021 by Alexis - General Manager

Thank you for the review! Unfortunately due to COVID, we cannot run our hot breakfast buffet. As you can imagine, we are hoping for it to be back and running soon!

1 out of 5

Posted by on Mar 24, 2020

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5 out of 5
My room with large shower stall and no tub, i loved it!!

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 22, 2020 by HILARY HUGHEY

WE ARE SO GLAD TO HEAR YOU ENJOYED YOUR STAY WITH US!!!

5 out of 5
We always find Holiday Inn Express Hotels to be clean, friendly and a fair price.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 2, 2020 by Maraceli

Thank You for staying with us! Our team really appreciates it! Hope to see you soon!

5 out of 5
Very friendly. Room was comfortable and we slept well.

Posted by , from Summerville, SC on Dec 10, 2019

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Comment from Hotel Management

Dec 11, 2019 by Hilary

Thank you so much for the positive feedback! We are glad to have hosted you during your recent stay with us. Hope to see you again soon!

5 out of 5
The facility was new, everything sparkling clean and beyond complaint...who doesn't love new?!

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Arriana

Thank you for staying at our property! We appreciate the feedback!

5 out of 5
Very clean modern (new) and beds were very comfortable. Love the JRWatkins products in the shower! The only negative thing was you could not rent movies and you could not log into any of your streaming accounts or hook up an Apple TV, Firestick etc. Channel line up says HOB but actually you're watching Showtime. Other than that, the lac eis great!

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by Arriana

Thank you for staying with us! We appreciate your feedback!

About the Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Location 5405 28th Street Court SE, Grand Rapids, MI 49546

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served on weekdays. A roundtrip airport shuttle is free (available on request). Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express Grand Rapids Airport North, an IHG Hotel. This Grand Rapids hotel is smoke free.

  • 114 guestrooms or units
  • 4 levels
  • Built in 2018
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free airport shuttle

Room Amenities

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Holiday Inn Express Grand Rapids Airport North Hotel
  • Holiday Inn Express Grand Rapids Airport North
  • Inn Express Grand Rapids
  • Holiday Inn Express Suites Grand Rapids Airport North
  • Express Rapids North, An Ihg
  • Holiday Inn Express Grand Rapids Airport North

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express Grand Rapids Airport North, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.