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Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

3-star property
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI 1-855-201-7819
4.3 out of 5
Very good!
See all 4 travelocity Reviews

"Beautifully decorated and clean! Front staff was friendly " More

By a verified traveler on Sun 02 Jun 2019

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Hotel Description

3-star hotel near Woodland Mall

Kentwood stay

Your stay at this Kentwood hotel places you within 3 miles (5 km) of Woodland Mall and Calvin College. Also, Centerpointe Mall is within half a mile (1 km) and Patterson Ice Center is within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Enjoy the spa tub and free perks like on-the-go breakfast and free self parking. You'll appreciate the free area shuttle, 24-hour business center, and free WiFi in public areas.

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$146* Per night/room Jul 4 - Jul 5

Suite, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Studio Suite, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

Everyone (1) Family (1)
2 out of 5
Kept finding previous tenants garbage and even found marijuana in our room. We were moved to another after that and still was not happy with the cleanliness and doors not latching properly. Also the the main room lock was finicky and didn’t work most the time. Very hard to get into our room

Posted by on Sep 27, 2021

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5 out of 5
Beautifully decorated and clean! Front staff was friendly

Posted by on Jun 2, 2019

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5 out of 5

Cozy hotel

The rooms and hallways felt very cozy. The kitchen and sofa made it feel like a studio apartment. I enjoyed the stay. Only complaint would be that the toilet was very low to the ground.

Posted by , from Kalamazoo on Oct 14, 2015

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5 out of 5

Nice weekend getaway

Pros: Free breakfast, Close restaurants, Quiet
Very nice hotel, Close to shopping and restaurants. Staff very nice and helpful.

Posted by , from Michigan on Feb 8, 2011

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About the Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

Location 3000 Lake Eastbrook Blvd Se, Grand Rapids, MI 49512

Property Features

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel. A roundtrip airport shuttle (available on request) and an area shuttle are free. Free self parking is available. The property offers extended parking privileges. This 3-star Grand Rapids hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per accommodation, per night
  • Maximum 2 per room (weight limit: 176 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.