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"Young lady at check in is very nice and accommodating Interior is fine but the side door lock is busted. Doesn't feel safe with construction next door ... " More

By a verified traveler on Wed 14 Feb 2024

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Hotel Description

Las Vegas hotel in East Las Vegas area

East Las Vegas stay

Your stay at this East Las Vegas hotel places you within 2 miles (3 km) of Villanueva State Park and Gene Torres Golf Course. City of Las Vegas Museum and New Mexico Highlands University are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free train station pick-up. Enjoy the spa tub and free buffet breakfast each morning.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Mar 30 - Mar 31

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Las Vegas New Mexico ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Las Vegas New Mexico

Everyone (10) Couples (2) Family (2)
5 out of 5
Young lady at check in is very nice and accommodating Interior is fine but the side door lock is busted. Doesn't feel safe with construction next door. Hope there is some security

Posted by on Feb 14, 2024

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2 out of 5
No convenient room for my handicap mother, had to walk long hallways. Only double bed available no king. 1 of the beds was not usable due to old sunken mattress. Room floors dirty, pile of hair on bathroom floor.

Posted by on Apr 28, 2023

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5 out of 5

Posted by , from TORRINGTON on Apr 2, 2023

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3 out of 5
The property is older and in need of a makeover. Bathroom floor and bathtub ledge has long dark hair. When I pulled back the bed cover there were long black hair again. Not mine-I'm blonde. This is a 2 story facility w/o an elevator.

Posted by on Dec 31, 2022

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1 out of 5
Needs up grades..bottoms of doors were sherred..no coffee in a! Bugs in bathroom..over priced..prexence of odor

Posted by on Jun 25, 2022

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5 out of 5
Safe quiet place to stay.

Posted by , from TORRINGTON on Apr 5, 2022

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5 out of 5

Posted by on Aug 15, 2021

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2 out of 5
Musty older propert, poor matress, not hot water Over rated and we want our money back

Posted by on Aug 6, 2021

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Comment from Hotel Management

Aug 11, 2021 by General Manager

Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Las Vegas New Mexico. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the condition of your room on your recent visit. I have shared your feedback with housekeeping and maintenance to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Las Vegas. Kind regards, Soham Gavankar General Manager Comfort INN 505-425-1100

4 out of 5
Our room could use a through cleaning! Seems like it had a quick wipe down, but overall our room was pretty nice. The breakfast was nice! 😊

Posted by on Jun 28, 2021

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Comment from Hotel Management

Aug 11, 2021 by General Manager

Dear Sir/Madam, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Las Vegas New Mexico. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the condition of your room on your recent visit. I have shared your feedback with housekeeping to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Las Vegas. Kind regards, Soham Gavankar General Manager Comfort INN 505-425-1100

5 out of 5

Posted by on Sep 19, 2018

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Comment from Hotel Management

Oct 26, 2018 by Manager

The staff and I are very happy to hear that enjoyed your stay here at the Comfort inn! I have shared your positive feedback with the staff, to show them that their hard work, and dedication is noticed and appreciated. I hope that on your next visit, you chose to stay with us again. If there is any further suggestion that you would like to share with us, I would love to hear them. We really value our guest and want nothing but to make you feel like at home! Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Las Vegas.

About the Comfort Inn Las Vegas New Mexico

Location 2500 N Grand Ave, Las Vegas, NM 87701

Property Features

Comfort Inn Las Vegas New Mexico offers its guests a children's pool, an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Comfort Inn Las Vegas New Mexico also features a vending machine, a fireplace in the lobby, and a convenience store. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this Las Vegas hotel.

  • 97 guestrooms or units
  • 2 levels
  • Built in 1991
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Las Vegas Station (4.4 km / 2.7 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Inn Las Vegas New Mexico offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Las Vegas
  • Comfort Inn Las Vegas
  • Comfort Inn Las Vegas Hotel
  • Comfort Inn Airport Hotel Las Vegas
  • Comfort Inn Las Vegas Hotel
  • Comfort Inn Las Vegas Las Vegas
  • Comfort Inn Las Vegas Hotel Las Vegas

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Comfort Inn Las Vegas New Mexico.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.