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"My family and I travelled in April 2010 and found this hotel to be in a good location about a 30 minute train ride outside of London. It's a short wal ... " More

By luv4trips, from The united States on Mon 07 Feb 2011

Hotel Description

Family-friendly 4-star hotel with indoor pool

Heart of Sutton

Your stay at this Sutton West hotel places you within 9 miles (15 km) of Chessington World of Adventures and Clapham Common. Surrey Hills and Hampton Court are within 9 miles (15 km).

Full-service spa, dining

A full-service spa, a 24-hour health club, and a restaurant are all featured at this smoke-free hotel. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the indoor pool and perks like free WiFi.

Free WiFi, flat-screen TVs

The 119 guestrooms have flat-screen TVs with digital channels and offer free WiFi and 24-hour room service. Other amenities include pillow menus, portable fans, and hair dryers.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$74* Per night/room May 21 - May 22

Suite, 1 Queen Bed, Non Smoking (Feature)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn London - Sutton ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Holiday Inn London - Sutton

3 out of 5

The hotel is conveniently located in suburbs

Pros: Close restaurants
My family and I travelled in April 2010 and found this hotel to be in a good location about a 30 minute train ride outside of London. It's a short walk to a shopping/restaurant strip and the train station, although a transfer is needed to access the tube since this far out is accessible only by the national rail system. The hotel itself was average. The rooms and bathrooms were moderately well-maintained although needing a good cleaning and/or remodel. Beware that daily newspaper delivery costs extra. This was not explained to us on our arrival, although it was explained at another Holiday Inn in Scotland. When we complained, the staff refunded our money. Worth the stay if you get a good deal through a travel package (as we did), but I wouldn't go out of my way to stay there while visiting the London area.

Posted by , from The united States on Feb 7, 2011

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About the Holiday Inn London - Sutton

Location Gibson Road, Sutton, England SM1 2RF

Property Features

Holiday Inn London - Sutton offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 480 square feet (45 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the family-friendly Holiday Inn London - Sutton. For a fee, parking is available. This 4-star Sutton hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 480 sq ft of conference space
  • 45 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Gatwick Airport (LGW) (33.6 km / 20.9 mi)
  • Train station: Sutton Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London - Sutton offers 119 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator available
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7:30 AM to 11 AM.

The Junction Restaurant - This restaurant serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Spa Services

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 8 per person (approximately)
  • Self parking fee: GBP 8 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel London Sutton
  • Holiday Inn London Sutton
  • London Sutton Holiday Inn
  • Holiday Inn London Sutton Hotel
  • Holiday Inn London Sutton
  • Hotel Holiday Inn London - Sutton Sutton
  • Sutton Holiday Inn London - Sutton Hotel
  • Hotel Holiday Inn London - Sutton
  • Holiday Inn London - Sutton Sutton
  • Holiday Inn London Hotel
  • Holiday Inn London
  • Holiday Inn London Sutton
  • Holiday Inn London Sutton
  • Holiday London Sutton Sutton
  • Holiday Inn London - Sutton Hotel
  • Holiday Inn London - Sutton Sutton
  • Holiday Inn London Sutton an IHG Hotel
  • Holiday Inn London - Sutton Hotel Sutton

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.