Holiday Inn London - Sutton, an IHG Hotel

4.0 star property
Spa hotel perfect for exploring Sutton

Choose dates to view prices

Photo gallery for Holiday Inn London - Sutton, an IHG Hotel

Exterior
Indoor pool
Exterior
Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Exterior
Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Gibson Road, Sutton, England, SM1 2RF
  • Popular LocationEpsom Downs Racecourse10 min drive
  • Popular LocationWimbledon Tennis Club14 min drive
  • Popular LocationChessington World of Adventures16 min drive
  • AirportLondon (LGW-Gatwick)39 min drive

Room options

Suite, 1 King Bed with Sofa bed

10/10 Exceptional
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

8.2/10 Very Good
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed (High Floor)

  • 238 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

8.7/10 Excellent
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.5/10 Very Good
  • 238 sq ft
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Corner

10/10 Exceptional
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room

10/10 Exceptional
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Sutton

Heart of Sutton.Your stay at this Sutton West hotel places you within 9 miles (15 km) of Hampton Court Palace and Chessington World of Adventures. Natural History Museum and Kensington High Street are also within 12 miles (20 km).

What's nearby

  • Epsom Downs Racecourse - 10 min drive
  • Epsom Downs Racecourse - 12 min drive
  • Wimbledon Tennis Club - 14 min drive
  • Chessington World of Adventures - 16 min drive
  • Hampton Court Palace - 20 min drive

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 39 min drive

Restaurants

  • Moon on the Hill - 3 min walk
  • Shinner and Sudtone - 4 min walk
  • McDonald's - 6 min walk
  • Zizzi - 6 min walk
  • Tiempo Lounge - 4 min walk

About this property

Holiday Inn London - Sutton, an IHG Hotel

Spa hotel perfect for exploring Sutton
Holiday Inn London - Sutton, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A children's pool, a spa tub, and a sauna are also featured at the business-friendly Holiday Inn London - Sutton, an IHG Hotel. For a fee, parking is available.

  • 1 building
  • 119 guestrooms or units
  • 5 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn London - Sutton, an IHG Hotel offers 119 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Family friendly

  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 10:00 AM for a fee: GBP 8 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 8 per person
  • Uncovered self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
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Frequently asked questions

How close is Holiday Inn London - Sutton, an IHG Hotel to the airport?

Holiday Inn London - Sutton, an IHG Hotel is 37.5 mi (65-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn London - Sutton, an IHG Hotel?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton, an IHG Hotel on May 26, 2024 start from $101.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn London - Sutton, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Sutton, an IHG Hotel.

Does Holiday Inn London - Sutton, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Sutton, an IHG Hotel, but to-go breakfast is offered for a fee of GBP 8 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Holiday Inn London - Sutton, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Sutton, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Holiday Inn London - Sutton, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 12 per day.

Does Holiday Inn London - Sutton, an IHG Hotel have a pool?

Holiday Inn London - Sutton, an IHG Hotel features an indoor pool and a children's pool.

Does Holiday Inn London - Sutton, an IHG Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn London - Sutton, an IHG Hotel have a spa?

Pamper yourself with a day at Spirit Health Club, where you can enjoy mani/pedis, body treatments, and facials.

How close is Holiday Inn London - Sutton, an IHG Hotel to downtown Sutton?

Holiday Inn London - Sutton, an IHG Hotel is 1 mi away from Sutton.

Holiday Inn London - Sutton, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 269 out of 707 reviews" "
Rating 8 - Good. 287 out of 707 reviews" "
Rating 6 - Okay. 87 out of 707 reviews" "
Rating 4 - Poor. 40 out of 707 reviews" "
Rating 2 - Terrible. 24 out of 707 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Hayley

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Aderemi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

David

Business traveler
Disliked: Property conditions & facilities
OK but dated
The hotel is ok and clean but the decor a bit tired in places and the parking very expensive and not included in the stay price
Stayed 2 nights in Jan 2024

6/10 Okay

Joao, Aurora

Stayed 1 night in Jan 2024

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn London –Sutton IHG Hotel. We booked a couple nights at Holiday Inn London, through Expedia and OMG what a mistake. This place is a dump & worse than Motel 6 in America. Not even a homeless will enjoy staying at this place. It was a humiliating experience. The place is outdated and dirty and lacking required daily maintenance. The worst part was that the first day we got stuck in the shower without running water. We couldn’t even shower…. No kidding!!! We notified staff in three different occasions, and they did not assist at all. We waited for more than two hours to no avail, and they didn’t even have the courtesy to notify us of the issue. Moreover, as tourists, we lost money for bookings for that day in London. In the name of justice… the least they could do is refund the money that was paid for that horrible stay and offset the losses to compensate the troubles and losses as we lost the other travel and amenities bookings. Stay away from Holiday Inn London –Sutton IHG Hotel…or, do it at your own risk!
Stayed 2 nights in Dec 2023

10/10 Excellent

Olayinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Eleni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sherlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HONORARY HOLIDAY INN HOTEL 🏨 of exception. Ravishing rooms. Superb staff members 👏 and exceptional employees 👏 Jovial Jacuzzi of thriving therapy & Glorious gym 🏋️‍♀️ facilities ! Restaurant with Brill breakfasts, legendary lunches and divine ✨️ meals of marvel ! A wealth of marvellous management & charming qualities in ALL aspects of this royal residence! Bountified Blessings 🙌 for EVERYONE ! Sherlene Adolphe
Stayed 1 night in Jan 2024