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ibis London Excel Docklands

3.0 star property
3-star eco-certified hotel near ExCeL Exhibition Centre

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Front of property
Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing
Bar (on property)
Exterior
In-room safe, desk, blackout drapes, soundproofing
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Popular LocationExCeL Exhibition Centre3 min walk
  • Popular LocationIFS Cloud Royal Docks Station4 min walk
  • Popular LocationO2 Arena9 min drive
  • AirportLondon (LCY-London City)11 min drive

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Twin Room, 2 Twin Beds

8.6/10 Excellent
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, blackout drapes, soundproofing

Double Room, 1 Double Bed (SweetRoom)

8.7/10 Excellent
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior
Good Hotel London
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very Good, (1008)
The price is $110
per night
$132 total
includes taxes & fees
Jun 10 - Jun 11
Good Hotel London

About the neighborhood

London

Docklands stay.With a stay at this Docklands hotel, you'll be within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Thames River and ABBA Arena are also within 3 miles (5 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk
  • IFS Cloud Royal Docks Station - 4 min walk
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive
  • Tower Bridge - 10 min drive

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • Subway - 7 min walk
  • Sandwich & Co - 3 min walk
  • Costa Coffee - 4 min walk
  • Ice Cream Time - 4 min walk
  • Top 1 Forever - 2 min walk

About this property

ibis London Excel Docklands

3-star eco-certified hotel near ExCeL Exhibition Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. The eco-certified ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 278 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
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Accor London Excel
Ibis London Excel Docklands England
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ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

How close is ibis London Excel Docklands to the airport?

Ibis London Excel Docklands is 2.4 mi (11-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Excel Docklands?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on Jun 14, 2024 start from $90.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Excel Docklands have an airport shuttle?

Airport shuttle services are not available at ibis London Excel Docklands.

Does ibis London Excel Docklands offer free breakfast?

Free breakfast isn’t provided at ibis London Excel Docklands, but buffet breakfast is offered for a fee of GBP 10.45 for adults and GBP 5.00 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at ibis London Excel Docklands?

No, there is no casino at this hotel.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at ibis London Excel Docklands?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does ibis London Excel Docklands have a pool?

Ibis London Excel Docklands does not have a pool.

Does ibis London Excel Docklands have a restaurant?

Ibis London Excel Docklands is home to FOGGS, which features international cuisine.

Does ibis London Excel Docklands have a spa?

There are no spa services available at this hotel.

How close is ibis London Excel Docklands to downtown London?

Ibis London Excel Docklands is 6.5 mi away from London.

ibis London Excel Docklands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 396 out of 1000 reviews" "
Rating 8 - Good. 407 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

piers

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Gemma

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won't be staying again
The hotel room was satisfactory for the night however the bathroom tap was emitting water which stank of rotten eggs and therefore we decided against showering as after using the tap water to wash my make up off the night before, my eyes became red, sore and constantly tearing up. The source of the rotten egg smell is likely to be hydrogen sulphide gas within in the water source which can occur naturally or from a contaminant such as sewage. After discovering this, we made sure to inform the front desk of the hotel who noted down the room number and gave me a business card to lodge a complaint which I've yet to hear back from. I'm disappointed that I paid nearly £90 for a room which smelt constantly like rotten eggs and couldn't shower after a gig at the O2 the night before.
Stayed 1 night in Feb 2024

8/10 Good

Amanda

Stayed 2 nights in Feb 2024

10/10 Excellent

Esther

Stayed 1 night in Feb 2024

8/10 Good

Abbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean hotel. Couldn’t fault it and we would stay again. Great location to get around London as there is a DLR station just a 10 minute walk away and perfect if you need to get to the 02 just over the water. Very convenient for what we needed. The staff were polite. I would recommend this hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

6/10 Okay

Olusegun

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with my visit
Stayed 1 night in Feb 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Summer

Stayed 1 night in Feb 2024