2/10 Terrible
C J
Feb 11, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Without exaggerating this is the worst hotel I’ve stayed in, in years. It feels more like a bedsit for the unfortunate rather than a hotel. We booked an executive double room, if that’s what the executive looks like i dread to think what a standard is like and for £109 it’s unbelievable! If we weren’t on the spot and had the time to cancel and rebook somewhere else we would have.
Check-in was painful and needing ID for anyone staying and not just the booking person, my wife doesn’t carry picture ID So this became an issue… but it shows the issues the hotel has if you cannot trust a married couple to book a room for one evening.
Dirty room, basic hard double bed with flimsy legs, lamps that didn’t work in the room, filthy kettle and a a broken shower handle in the bath, which was also dirty and a less than new bath mat.
This is my first experience using Expedia and I’ll think twice about using again after this experience and these are the types of hotel that they offer….
C J
Stayed 1 night in Feb 2024