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4.1 out of 5

"Clean, friendly staff, decry small rooms. " More

By a verified traveler on Tue 04 Apr 2023

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Hotel Description

Motel near Monterey Bay Aquarium in Monterey

Close to airport

Within 3 miles (5 km) of this motel, you'll find Fisherman's Wharf and Cannery Row. North Fremont Street and Monterey County Fairgrounds are also within half a mile (1 km).

Indoor pool

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the express check-in. Enjoy the indoor pool and conveniences like a 24-hour front desk and laundry facilities.

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$83* Per night/room Jun 6 - Jun 7

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

El Castell Motel ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for El Castell Motel

Everyone (8) Couples (6) Family (10)
3 out of 5
Clean, friendly staff, decry small rooms.

Posted by , from COLFAX on Apr 4, 2023

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Comment from Hotel Management

Apr 5, 2023 by Customer Care Team

Dear Karen, thank you for taking time out of your busy schedule to provide us with feedback. We hope you had an enjoyable experience while being with us and, we look forward to having you back with us again.Warm regards,Customer Care Team

4 out of 5
Pool was heated, but not exactly warm, especially with the large opening to it. Still, a nice accommodation enjoyed by the whole family.

Posted by , from Turlock on Apr 3, 2023

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Comment from Hotel Management

Apr 4, 2023 by Customer Care Team

Dear Grace, thank you for taking the time to review your stay at our hotel. We trust that you had a pleasant time while being with us and, we hope we have the privilege of hosting you yet again. Warm regards,Customer Care Team

5 out of 5

Posted by on Mar 6, 2023

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Comment from Hotel Management

Mar 28, 2023 by Customer Care Team

Dear Margaret, thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Warm regards,Customer Care Team

4 out of 5
Room was very clean and looked like it had recent upgrades. Nice refer and microwave along with small Keurig type coffee maker.

Posted by on Feb 6, 2023

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Comment from Hotel Management

Feb 13, 2023 by Menfis EC

We really appreciate your review and look forward to hosting your Monterey stay again!

2 out of 5
Room was clean and had a refrigerator that was handy. Pool was heated and soon to be renovated but we enjoyed it. Bad part was no hot water in the room. When we reported it the maintenance man was working on it but not fixed in the two days we were there. Any chance for monetary compensation for our inconvenience? Hot water seems basic.

Posted by on Jan 16, 2023

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2 out of 5
Only one blanket on the bed. Needed well Extra blankets Only 11/2 rolls of toilet paper now, needed more toilet paper One bed frame squeak

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 29, 2022 by Menfis EC

Thanks for bringing this to our attention, we will make sure to address the issues you experienced.We look forward to redeeming ourselves should you give us a second chance.Happy Holidays!

4 out of 5
Simple overnight accommodations. Clean, comfortable. Rooms a bit small, but it's an older motel, so that's not unexpected. Parking right outside your door. Indoor pool.

Posted by , from Las Cruces on Oct 2, 2022

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Comment from Hotel Management

Oct 3, 2022 by Customer Care Team

Dear Daniel, thank you so much for your valued response. We are delighted to know that you had a clean and comfortable stay with us. We as an organization have always strived to provide our guests with the best possible service along with a clean and comfortable stay, and we take all possible measures to ensure just that. We feel glad to be acknowledged for the hard work that goes into ensuring it and we would be delighted to be able to host you the next time you are in the vicinity. Warm regards,Customer Care Team

5 out of 5
Clean and modern remodeling. Comfortable beds.

Posted by on Jul 30, 2022

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1 out of 5
The room was clean and tidy but woke up this morning to a cockroach scurrying across the floor. Also, the beds are super uncomfortable and my partner and I had a hard time sleeping due to the hard mattress and pillows. The location is convenient and the staff are friendly but I draw the line when it comes to vermin in my room.

Posted by on Jul 23, 2022

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5 out of 5
Everything was great!

Posted by , from ELK GROVE on Jul 11, 2022

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Comment from Hotel Management

Jul 17, 2022 by Team Front Desk

Hello We thank you for staying with us and hope that your stay was a great one. We look forward to seeing you in the near future .

Property Features

El Castell Motel offers its guests an indoor pool, a vending machine, and laundry facilities. WiFi is free in public spaces. The business-friendly El Castell Motel also features express check-in and express check-out. Self parking is free. This Monterey motel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Monterey Station (6.3 km / 3.9 mi)
  • Parking: Free self parking and extended parking

Room Amenities

El Castell Motel offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Monterey motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of towels (on request)

Nearby Activities

Recreational amenities at the motel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castell Motel
  • El Castell
  • El Castell Monterey
  • El Castell Motel
  • El Castell Motel Monterey
  • El Castell Hotel Monterey
  • El Castell Motel Motel
  • El Castell Motel Monterey
  • El Castell Motel Motel Monterey

You should know

  • Pool access available from 8:30 AM to 9:30 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.