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"The staff was very helpful and polite. My wife and I enjoyed are stay. We have travel across the US thier were very few places we enjoyed are selfs
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By a verified traveler on Thu 30 Aug 2018
Hotel Description
3.5-star beachfront hotel near SkyWheel Myrtle Beach
On the beach
You'll find SkyWheel Myrtle Beach and Ripley's Aquarium within 2 miles (3 km) of this Myrtle Beach hotel. Broadway at the Beach and Myrtle Beach Boardwalk are also within 2 miles (3 km).
Free perks
This hotel features a restaurant, an outdoor pool, and a poolside bar. Enjoy the fitness center and free perks like continental breakfast and free self parking. You'll appreciate the spa tub, bar/lounge, and coffee shop.
Free WiFi, balconies
The 141 guestrooms have TVs with cable channels and offer free WiFi and balconies. First-run movies, DVD players, and coffee/tea makers are also available.
Standard Room, 2 Queen Beds, Kitchenette, Oceanfront
Bed Count2 Queen BedsMaximum Occupancy
4 Max
The Strand - A Boutique Resort ratings based on 20 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for The Strand - A Boutique Resort
Everyone (15)Family (3)
2 out of 5
My plans changed & I added an additional night to my reservation. Since I couldn't amend my reservation on Travelocity's website, I just made a second reservation. I didn't anticipate any issues because I had ensured I booked the exact same room type.
The morning after my first night, the room cleaner asked if I was checking out. I said, the front desk said I needed to check out, but I was going to inquire about staying in the same room. The cleaner said that shouldn't be an issue because she didn't see anyone scheduled to occupy that room. I thanked her & headed down to the front desk.
I politely asked the front desk clerk if I could do the check-in/out but stay in the same room (she was the one that checked me in the day before, so she knew the situation). I also let her know the cleaning lady was kind enough to let me know the room wasn't scheduled for anyone else that day. The front desk clerk acknowledged that the room wasn't scheduled to be occupied, but I would still need to check out, pack my things, wait until check-in time, & move rooms. I asked why & she said it was because I booked through Travelocity and not their website. She asked if I understood. I said, "no; but that's fine." I packed up, checked out, brought my things down & went for a walk. I was called 40 min. later & told I could have the same room. It was pointless by that time since I'd already packed all my things up!
VERY DISAPOINTED by The Strand's service & I WILL NOT be staying here again.
Posted by a verified traveler on Nov 2, 2019
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Comment from Hotel Management
Nov 13, 2019
by Amanda W.
Dear Traveler,
I was disappointed to hear about your experience in our hotel recently. I can assure you that what you encountered during your stay is not a normal occurrence. We have a detailed program in place to assure guests do not have this type of encounter.
Thank you for staying at the The Strand and we hope you choose to stay with us again whenever your travel needs bring you back to Myrtle Beach.
Sincerely,
Amanda W.
Resort Manager
2 out of 5
Cleaners and breakfast staff were very friendly. The hotel was a bit more rundown than I expected. Closer to a Holiday Inn Express than a “boutique resort.” Despite this, I would have happily considered this hotel/chain for my next trip to the area. Unfortunately, the front desk staff
I found this property on Travelocity—and otherwise would not have known about it. I had to book an additional night at the last minute so I had 2 reservations for the two nights rather than 1 reservation for a 2-night stay. Not an uncommon situation. Spoke with the cleaner that was on my floor, and she noted there were no other guests scheduled for my room, so staying in the same one shouldn’t be an issue. “No reason to make you move,” we’re her exact words. The front desk gal apparently didn’t agree. She said that because I booked through Travelocity, I had to pack up, check out, recheck in, and then wait for my new room to be ready. This was after I had politely asked it it would be possible to stay in the same room since the cleaner noted no one else would be checking into they room today. (Note: the room category was the exact SAME for both reservations.) After noting despite having the same room type booked, because I didn’t book directly through the hotel/chain websites. So even though no one would be in that room, I needed to go through the aforementioned check out/in/room change process, she asked if I understood. I smiled and politely replied that I didn’t, but it was ok.
Posted by a verified traveler on Oct 21, 2019
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Comment from Hotel Management
Nov 20, 2019
by Amanda W.
Dear Traveler,
I was disappointed to hear about your experience in our hotel recently. I can assure you that what you encountered during your stay is not a normal occurrence. We absolutely do not want you to have to move rooms if it is not absolutely necessary. I apologize for any confusion or miscommunication that may have taken place. We have detailed programs in place to assure guests do not have this type of encounter.
Thank you for staying at the The Strand and we hope you choose to stay with us again whenever your travel needs bring you back to Myrtle Beach.
Sincerely,
Amanda W.
Resort Manager
4 out of 5
ALL staff members were phenomenal and very friendly. Gym was nice and clean with fairly new equipment. The pool was always clean. Staff were all helpful. My ONLY complaint is that they DID NOT have a contingency plan in place for travelers like myself due to the mandatory evacuation. My family and I (including my 2 year old son) slept in the airport for 2 days. Our trip was cut short and we were left stranded because our flight wasn't for another 2 days. I wouldn't have mind AT ALL being moved to another safe location. But again we got our refund in a timely manner. Just wish they had a contingency plan
Posted by a verified traveler on Sep 5, 2019
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5 out of 5
Posted by a verified traveler on Aug 30, 2019
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5 out of 5
Staff was very friendly & helpful. Any problems they fixed immediately.
Posted by a verified traveler on May 25, 2019
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3 out of 5
Needs renovating. I didn’t know what to expect. Had nothing to compare to. Met our needs- nothing special but nothing bad.
Posted by Angie on May 21, 2019
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5 out of 5
Posted by a verified traveler on Nov 19, 2018
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2 out of 5
Hotel was fairly clean for the condition of things. The condition of the hotel does not seem to look as good as pictures and videos on your website. There's a lot of wear and tear on pretty much everything including the beds. The mattresses were completely worn out, creaked every time you rolled over and very uncomfortable. Bathroom tiles had several stains, the microwave looked 25 years old. I could go on and on, but the reality is the hotel could use a lot of updates and reconditioning. The breakfast was not great, but just OK like most cheaper hotel breakfast and the coffee was very weak. We never used the bar because no one was ever actually tending it when we checked and it closed so early we were never back from other activities before it closed. The room cost was fair, until you added on the $15 a night "resort fee". Which would be OK, if I actually felt like I was at a resort. One night we woke to a strange noise coming from what appeared to be a speaker on the wall. This went on for at least 1/2 hour. We were told by the cleaning staff it was the intercom system that was no longer in use. We didn't complain about these items to any of the staff, because we assumed it really wouldn't make much difference and there wouldn't be anything they could do about it anyway. It is nice you offer a free shuttle to and from the airport, but again both vans we rode in were very worn out and smelled terrible. All in all the hotel was not the highlight of our trip. The only thing t
Posted by Jason, from Ohio on Nov 17, 2018
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2 out of 5
On the beach but overall this hotel was dirty & old. Shower is as small as an RV shower. Spider crawled across our bed when we turned down the comforter. Very sketchy entrance to our room too. Wouldn’t recommend this hotel
Posted by K on Sep 29, 2018
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Comment from Hotel Management
Oct 7, 2018
by Amanda
Dear K,
I am sorry to hear that you did not enjoy your stay at The Strand. Please feel free to contact me directly if I can be of further assistance to you.
Sincerely,
Amanda W.
Resort Manager
5 out of 5
The staff was very helpful and polite. My wife and I enjoyed are stay. We have travel across the US thier were very few places we enjoyed are selfs more.
Posted by Terry, from western new york on Aug 30, 2018
The Strand - A Boutique Resort offers its guests an outdoor pool, a children's pool, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite 24-hour business center. A fitness center, a terrace, and express check-in are also featured at The Strand - A Boutique Resort. Free self parking is available. This 3.5-star Myrtle Beach hotel is smoke free.
1 building
141 guestrooms or units
19 levels
Continental breakfast (free)
Dining venue
Bar by the pool
Bar or lounge
Coffee shop
Business center (24 hours)
Front desk (24 hours)
Express check-in
Express check-out
Front-desk safe
Terrace
ATM
Elevator
No smoking on site
Family Friendly Amenities
Outdoor pool
Children's pool
Free WiFi
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Myrtle Beach, SC (MYR) (7.2 km / 4.5 mi)
Parking: Free self parking
Room Amenities
The Strand - A Boutique Resort offers 141 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies. Televisions come with cable channels and first-run movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Private balcony
Television
Cable channels
First-run movies
DVD player
Coffee maker
Shower and tub combination
Housekeeping (daily)
Local calls (free)
Hair dryer
Telephone
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free continental breakfast daily from 7 AM to 10 AM.
The Market Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Strand Bar - This bar specializes in American cuisine and serves light fare only. Open daily.
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Parasailing nearby
Surfing/boogie boarding nearby
Sailing nearby
Scooter/moped rentals nearby
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Debit cards not accepted
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 15.00 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
