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"The lobby and reception area were very inviting. Due to medical problems I had to cut our visit short but for the brief time I was there, the staff wa ... " More

By Aussiefromdownunder on Tue 12 Jun 2012

Hotel Description

3.5-star hotel near Charleston Tanger Outlets

Close to airport

Stay at this North Charleston hotel and you'll be within 2 miles (3 km) of Charleston Tanger Outlets and 9 miles (15 km) of Music Farm. Also within 9 miles (15 km) are Charleston Museum and Charleston Music Hall.

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free WiFi, Smart TVs

In addition to Smart TVs with cable channels, the 291 guestrooms offer free WiFi and room service. Netflix, premium bedding, and coffee/tea makers are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$107* Per night/room Feb 9 - Feb 10

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

North Charleston Marriott ratings based on 30 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for North Charleston Marriott

Everyone (4)
5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 11, 2019 by Director of Operations

Dear Guest, thank you for your fabulous rating and for letting us know your stay at North Charleston Marriott was exceptional. It was a pleasure having you, and we look forward to welcoming you again in the near future. Regards, Jere Allen, Director of Operations

2 out of 5

Not the easy airport access I was looking for.

Pros: Lovely cleaning lady on the main floor. So pleasant and friendly. Real southern hospitality.
Cons: Communication between staff. Seems the person I spoke to did not convey to the shuttle driver or desk to expect a late arrival.
I had called the hotel and talked to the front desk to let them know we would be arriving late, past 11 pm, and I was checking to see how late their shuttle ran. He said it would be no problem, they ran until midnight. We arrived just after 11 and were at the curb by 11:15. The lovely porter that assisted us out with our bags suggested that if they hadn't come by in 10-15 minutes to call. I gave it 15 min and called hotel to be informed that the shuttle was in for the night. That couldn't have been later than 11:35. We had to take a cab costing $25, probably $30 with tip. When we arrived at the hotel they had no one to help with bags. The security watchmen was kind enough to assist me and my elderly mother getting bags to our room. No food available of any kind, and nothing around the hotel to walk to. Rooms are in serious need of upgrading. Acceptable, but for the price I expected more.

Posted by , from san francisco, CA on Oct 2, 2015

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Comment from Hotel Management

Oct 4, 2015 by General Manager

Thank you for having chosen to stay with us. I truly apologize for inconveniences caused you due to our shuttle service ending early. I have shared your observances with my team and asked them to come up with a plan to keep this from happening again. We hope you will return soon. Victoria Facemire

2 out of 5

ugh :-(

First of all, I booked site unseen since this would supposedly get me 40% off the room price. After booking, I see that the price I was given was just the normal price and not a discount at all. There was no way to cancel either after booking with a "big discount." My room had dirty carpet, no refrigerator and the pillows were lumpy and had yellow slobber stains all over them. The pillow cases were worn and were not much to protect you from the dirty pillows. One of the pillow cases appeared to have oil on it. I am very disappointing in my stay and in Travelocity for having this advertised as a discount.

Posted by on Sep 30, 2015

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Comment from Hotel Management

Oct 1, 2015 by General Manager

Thank you for your feedback. I am extremely sorry to read about the shortcomings in cleanliness and housekeeping in your room. I have shared your feedback with that department head to ensure correction and retraining takes place to avoid mistakes in future. We apologize and hope you will return.

1 out of 5
Had to get my money back. Room had a broken mirror,, mildew coming out the bathroom,, pool was not kept constant temp,

Posted by on Mar 24, 2015

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Comment from Hotel Management

Apr 2, 2015 by General Manager

Thank you for choosing Charleston Plaza Hotel for your recent stay and sharing your comments with us. We sincerely apologize for the inconveniences during your stay. Currently, we are not the most up to date hotel and we are in the process of finalizing plans to start a full renovation which will include sleeping rooms, public areas and meeting rooms. I would love for you to come back and give us another chance to redeem ourselves once these renovations are complete. Thank you again, Victoria Facemire General Manager Charleston Plaza Hotel

3 out of 5

Hotel needs updating.

Pros: Free breakfast, Free Internet, Quiet, staff very friendly
Cons: rooms need updating
I was attending a three day seminar at the Sheraton so staying there was quite convenient. I did appreciate the refrigerator. I did not use the microwave. The penne pasta dish with Italian sausage was fantastic. Room service was timely. The tap water was aweful to me but they did provide free bottled water. The bed was quite comfy. The included breakfast was so convenient but nothing to write home about. Bottled water, fresh fruit, and fruit juices were the best part. My room needed a fresh paint job but all-in-all it wasn't too bad.

Posted by , from Cleveland, OH, USA on Jun 14, 2012

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4 out of 5

Pleasant and comfortable hotel with accommodating staff.

Pros: Close restaurants, Quiet
The lobby and reception area were very inviting. Due to medical problems I had to cut our visit short but for the brief time I was there, the staff was friendly and accommodating. The room was comfortable. I was disappointed that a breakfast was not included as I thought when I made the reservation it was as well as a free shuttle. I guess you had to join some club to get those free.

Posted by on Jun 12, 2012

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5 out of 5

Hotel was great so I coulld recommend it but not the restaurant.

Pros: Free Internet, Quiet
Restaurant had good food. only open in the bar. service was lousy. the waitresses were on the phone most of the time. I do not know if they were doing room service orders or something else. no refills on tea or water even after we asked. We could not get the ticket to pay the bill until I went to the bar and waited and waited. The bar tender saw what was going on but did not try to assist any one. 4 other couples in the resturant were having the same problem and that was the total crowd. there were 2 waitresses.

Posted by , from charlotte nc on May 23, 2012

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4 out of 5

Very welcoming and comfortable hotel.

Pros: Close restaurants, Free Internet, Quiet, free airport shuttle
The on-site restaurant and bar is nicely appointed, quiet, and the food is good.

Posted by , from San Francisco, CA, USA on May 2, 2012

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4 out of 5

Good value

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, happy hour
Hotel was very comfortable, the staff was friendly and the breakfasts excellent. They even had a complimentary "Happy Hour" with great food. Downtown is a 20 minute drive.

Posted by , from Los Angeles on Feb 11, 2011

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5 out of 5

Pleasant Stay

I stayed at this hotel with my fiance for a weekend and had a great experience. We ordered room service a few times and it was great (I recommend the vanilla ice cream with brownies, oreos and chocolate syrup for dessert if that is your style...yummmmmm). Bed was super comfy too.

Posted by on Feb 8, 2011

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Property Features

North Charleston Marriott offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 10500 square feet (975 square meters) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly North Charleston Marriott. A roundtrip airport shuttle is free (available on request). Free self parking is available. This 3.5-star North Charleston hotel is smoke free.

  • 1 building
  • 291 guestrooms or units
  • 8 levels
  • 10500 sq ft of conference space
  • 975 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charleston, SC (CHS-Charleston Intl.) (5.4 km / 3.3 mi)
  • Train station: Charleston Station (2.1 km / 1.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

North Charleston Marriott offers 291 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This North Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

HC Provisions - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 5 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2.18 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 for adults and USD 7.95 for children (approximately)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InnPlace Charleston Airport
  • North Charleston Marriott Hotel
  • InnPlace Hotel Charleston Airport
  • InnPlace Charleston Airport Hotel
  • Sheraton Hotel North Charleston
  • Sheraton Charleston
  • Charleston Sheraton
  • Charleston Plaza Hotel
  • Charleston Marriott Charleston
  • North Charleston Marriott Hotel
  • North Charleston Marriott North Charleston
  • North Charleston Marriott Hotel North Charleston

You should know

  • North Charleston Marriott offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.