"The hotel was nice and the staff was friendly. The bed was comfortable, the chairs in the room had stains and needed cleaned. The shower was horrible, ... " More
Beachside getaway
You'll be within 3 miles (5 km) of Coligny Beach and 6 miles (10 km) of Shelter Cove Harbour with a stay here. Coastal Discovery Museum is within 6 miles (10 km) and Sea Pines Forest Preserve is within 9 miles (15 km).
18-hole golf course
A golf course, a full-service spa, and 3 outdoor pools are all featured at this smoke-free hotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Traveling on business? Take advantage of the 22 conference rooms, 24-hour business center, and valet parking.
Dec 29, 2022 by Hotel Management
Dear Gregory, Thank you for sharing your experience at our hotel. We apologize for the issues you endured during your time with us and the inconvenience that caused you. We appreciate your feedback and will share it with the appropriate individuals to ensure a better guest experience going forward. We also regret your disappointment with the pet fee. These fees are listed on our website, and we are sorry these came as a surprise to you. We understand the frustration this caused and will pass on your concerns to our team. We are grateful for your patience and hope you will give us another opportunity to show you our commitment to attentive service.Be Well,Hotel Management
Aug 25, 2022 by Hotel Management
Dear Keith, thank you for being our guest. We sincerely apologize for the delay you experienced at the time of check-in. That said, I am glad we have had the opportunity to reach out to you personally regarding your comments. Your patience and understanding are most appreciated.Be Well,Hotel Management
Apr 9, 2022 by Hotel Management
Dear Barbara, thank you for staying with us and for taking the time to post a review. We are disappointed we did not exceed your expectations. We work hard to maintain enhanced, refreshing accommodations, and we will share your feedback with the appropriate individuals responsible for our future modernization plans. We also regret the inconvenience you faced due to your amenities not being refilled, and we have shared these concerns with appropriate associates to make sure it does not occur in the future. We are grateful for your patience, and thank you once again for your feedback. We hope you will revisit so we can show you our commitment to providing enriching experiences. Be Well, Hotel Management
Jan 11, 2023 by Hotel Management
Dear Kathy, It is wonderful to know you enjoyed everything about your time at The Westin Hilton Head Island Resort & Spa and that we exceeded your expectations. We strive to provide everything needed for the perfect visit and look forward to you will be able to stay with us again soon.Be Well,Hotel Management
Jan 11, 2023 by Hotel Management
Dear Eugene, Thank you for your recent stay at The Westin Hilton Head Island Resort & Spa and for posting such a generous rating. It is a pleasure to know we exceeded your expectations, and we look forward to seeing you again soon. Be Well,Hotel Management
Nov 28, 2021 by Resident Manager
Dear Tabitha, thank you for being our guest at The Westin Hilton Head Island Resort & Spa. We are pleased to know you loved our well-maintained property and that our associates left such a great impression. Thank you for being our guest at The Westin Hilton Head Island Resort & Spa. Be Well, Jason Aipperspach Resident Manager
Sep 1, 2021 by Resident Manager
Dear Darlene, thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have exceeded your expectations. Whether you are here for a relaxing weekend away or a family adventure, our resort offers something for everyone. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa whenever your travels bring you to our island. Be Well, Jason Aipperspach, Resident Manager
Jul 15, 2021 by Resident Manager
Dear Guest, thank you for choosing to stay with us and for taking the time to post a review. We are pleased to have met your expectations and that you enjoyed your overall stay. It was our pleasure accommodating you, and we hope you will choose The Westin Hilton Head Island Resort & Spa again on your next visit to our island. Be Well, Jason Aipperspach, Resident Manager
The property will be renovating from November 7 2022 to February 20 2023 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at The Westin Hilton Head Island Resort & Spa, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces. This eco-friendly hotel also offers a 24-hour fitness center, a spa tub, and a steam room. For a fee, parking is available. This 4-star Hilton Head Island hotel is smoke free.
Available in all rooms: Free wired internet
Available in some public areas: Free wired internet
Valet parking (surcharge)
The Westin Hilton Head Island Resort & Spa offers 416 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 55-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.
The Carolina Room - This seafood restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Splash - This restaurant specializes in barbecue. Guests can enjoy drinks at the bar. Open daily.
View 32 - Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Splash - This beachfront restaurant serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Ingredients - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.
Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Heavenly Spa by Westin has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.