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Sonesta Resort Hilton Head Island

4-star property
130 Shipyard Drive, Hilton Head Island, SC 1-855-201-7819
3.8 out of 5
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See all 21 travelocity Reviews

"So user friendly and relaxed. " More

By a verified traveler on Sun 09 Oct 2022

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Hotel Description

4-star beachfront hotel with 2 outdoor pools

Beachfront retreat

With a stay at this Hilton Head Island hotel, you'll be steps from Coligny Beach and Van Der Meer Tennis Academy. Shipyard Golf Course and Coligny Plaza are also within 2 miles (3 km).

Poolside dining

A full-service spa, 2 outdoor pools, and a 24-hour gym are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 17 conference rooms, 24-hour business center, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy freebies like WiFi in public areas and an area shuttle.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$207* Per night/room Feb 26 - Feb 27

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Superior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Sonesta Resort Hilton Head Island ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Resort Hilton Head Island

Everyone (10) Couples (6) Family (4)
5 out of 5

Posted by on Oct 19, 2022

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5 out of 5
So user friendly and relaxed.

Posted by on Oct 9, 2022

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Comment from Hotel Management

Oct 11, 2022 by Sonesta Hilton Head Island

Dear Lori,Thank you for sharing your top score with our dedicated team! We are glad you relaxed with us and we hope we can entice you back to Hilton Head again soon.Kind regards,Sonesta Guest Relations

1 out of 5
My family and I stay at this property and did not have a great experience at all . The resort is old and the amenities are not up to standard for any person with disabilities . My husband hurt himself and I am still to hear from the manager to resolve the issue . I would not recommend this resort to anyone

Posted by on Jul 21, 2022

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Comment from Hotel Management

Jul 21, 2022 by Sonesta Hilton Head Island

Dear Rubena, We are sorry to learn that our Hilton Head hotel failed to meet your needs, as we take our compliance with the ADA very seriously. We are eager to continue our conversation to resolve your issue, and we look forward to speaking further. Kind regards, Sonesta Guest Relations

2 out of 5

Posted by , from Wellington on May 15, 2022

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5 out of 5

Posted by , from LA QUINTA on Mar 7, 2022

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4 out of 5

Posted by on Nov 12, 2021

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5 out of 5
Phone calls in the building on my wife phone didn't work help desk tried to do it never happen my wife was upset she couldn't call her family

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 15, 2021 by Sonesta Guest Relations

Dear Randy, It was our pleasure to welcome your wife, and we’re pleased to see that she enjoyed the overall experience here in Hilton Head. We’re sorry about the phone issue that kept her stay from being perfect and we hope she’ll visit us in Hilton Head again one day for a flawless getaway! Kind regards, Sonesta Guest Relations

3 out of 5
That it was pet friendly. Staff was very nice. Was upset that Travelocity did not specify that I would be bringing my dog. They did let me stay. I was put in a handicapped room and the shower did not drain very well so had to keep putting towels down to keep water from running around the floor.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 23, 2021 by Sonesta Guest Relations

Dear Elizabeth, Thank you for making yourself at home with us and for taking the time to share your valuable feedback. While we’re pleased to know that our friendly crew took good care of you, we’re sorry to learn about the maintenance issue you described. We wish we would have been able to promptly addressed it for you during your time with us. We’d love to welcome you and your pup again on your next island escape! Kind regards, Sonesta Guest Relations

5 out of 5
My wife and I truly enjoyed our stay at the Sonesta. After reading some negative reviews we were a bit skeptical before our arrival, BUT upon our arrival those reviews proved false. The resort is very nice...great location on the beach...the room was nice (and that part of the trip will improve once daily housekeeping returns), the staff was very nice...it was very mellow and quiet... the food was good,,, so what's not to like! We would recommend the Sonesta Resort to anyone.

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 23, 2021 by Sonesta Guest Relations

Dear Charles, We’re flattered! Thank you for sharing your positive feedback and highlighting our relaxing location and friend team. We can’t wait to welcome you back to your home-away-from-home here in Hilton Head! Kind regards, Sonesta Guest Relations

2 out of 5
Dogs barking all night in the room next door to our room

Posted by on Sep 13, 2021

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Comment from Hotel Management

Sep 14, 2021 by Sonesta Guest Relations

Dear Christopher, We appreciate you spending your vacation with us, and we’re sorry to learn of the disturbance you encountered. What you described is not typical of a stay with us, and we wish we would’ve known about it sooner so that we could have immediately addressed the issue for your added comfort. We’d love another chance to welcome you for the true Sonesta Resort Hilton Head Island experience. Kind regards, Sonesta Guest Relations

About the Sonesta Resort Hilton Head Island

Location 130 Shipyard Drive, Hilton Head Island, SC 29928

Property Features

Sonesta Resort Hilton Head Island offers its guests 2 outdoor swimming pools and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 23000 square feet (2137 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Sonesta Resort Hilton Head Island. Parking is available for a fee. This 4-star Hilton Head Island hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 23000 sq ft of conference space
  • 2137 sq m of conference space
  • Built in 1980
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Property shuttles: Free area shuttle and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Sonesta Resort Hilton Head Island offers 340 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hilton Head Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11 AM.

Sonesta Resort Hilton Head Island has a restaurant on site.

Bailey's Bar and Terrace - Overlooking the pool and garden, this bar specializes in American cuisine and serves dinner and light fare. Open daily.

Seacrest Restaurant - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Sweet Cane Bar and Grille - This poolside bar specializes in American cuisine and serves lunch and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Arum Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 200 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3 per accommodation, per night. This fee does not apply to children under 1 year of age.
  • Resort fee: USD 37 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 35.00 for adults, USD 5.00 and USD 30.00 for children (approximately)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 200 per pet, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Head Island Sonesta
  • Hilton Head Island Sonesta Resort
  • Sonesta Hilton Head Island
  • Sonesta Hilton Head Island Resort
  • Sonesta Resort
  • Sonesta Resort Hilton Head Island
  • Sonesta Hilton Head Island
  • Sonesta Resort Hilton Head Island Hotel
  • Sonesta Resort Hilton Head Island Hilton Head Island
  • Sonesta Resort Hilton Head Island Hotel Hilton Head Island

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.