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Omni Hilton Head Oceanfront Resort

4-star property
23 Ocean Lane, Hilton Head Island, SC 1-855-201-7819
3.8 out of 5
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See all 17 travelocity Reviews

"went in for spa treatment and much to staffs' surprise there was construction going on the floors above location. staff handled very well and made a g ... " More

By a verified traveler on Sun 15 Jan 2023

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Hotel Description

4-star beachfront resort near Shelter Cove Harbour

Beachfront retreat

Within 3 miles (5 km) of this Hilton Head Island resort, you'll find The Golf Courses of Palmetto Dunes and Shelter Cove Harbour. Coligny Plaza is within 6 miles (10 km) and Harbour Town Golf Links is within 9 miles (15 km).

Poolside dining

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this smoke-free resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and supervised childcare is an added bonus.

Studio Suite, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 5 Max
$242* Per night/room Feb 12 - Feb 13

Studio Suite, 2 Queen Beds, Accessible, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed, Accessible, Resort View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Suite, 1 King Bed, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Suite, 2 Queen Beds, Accessible, Resort View (Roll In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Omni Hilton Head Oceanfront Resort ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Hilton Head Oceanfront Resort

Everyone (5) Couples (3) Family (5)
5 out of 5
went in for spa treatment and much to staffs' surprise there was construction going on the floors above location. staff handled very well and made a good experience

Posted by , from Summerville on Jan 15, 2023

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Comment from Hotel Management

Jan 16, 2023 by Sydney Perry

Thank you for the great review!

4 out of 5
Great location to beach.

Posted by , from LOCUST GROVE on Jan 4, 2023

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Comment from Hotel Management

Jan 5, 2023 by Alyssa

Thank you for your review! We hope to welcome you back soon!

4 out of 5

Posted by on Oct 18, 2022

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2 out of 5
The hotel was not what we expected, the room we got had a weird smell and was a bit stuffy. Dude to our baby girl, we turned the air up and after a few minutes it had a strong burning smell coming from the vents. They sent a tech who stated that the system is old and when the temp is turned up it blows heat, so he turned it up 2 degree which was still a bit cold for my baby. Throughout the next few days, my wife and kids started to feel stuffy from being in the room, realizing that it goes away when outside and that the room was the cause of it. My wife and kids are not feeling well and coughing a lot since we left the resort. Additionally, The atmosphere at the hotel was a bit off as well, especially with several of the employees, either they were having a few bad days or they don’t like their jobs. Either way, we will not be going back to this resort, we thought the Omni brand would have exceeded our expectations but it did not.

Posted by on Sep 27, 2022

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Comment from Hotel Management

Sep 28, 2022 by Emily

Thank you for the review. We will bring up your concerns with our management teams.

5 out of 5

Posted by on Apr 30, 2022

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3 out of 5
For the price you pay, the building needs exterior updating, the staff is extremely slow, I requested a roll-out bed 4 times in a period of 4 hrs. Operations manager trying to be nice saying that he "waived" the fees for my service dog (which is illegal to charge for that) I would not stay here again. Great cleaning staff!

Posted by , from Portland on Oct 4, 2021

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Comment from Hotel Management

Oct 4, 2021 by Front Office Manager

Thank you for the review. At the Omni, we strive to make each guest's stay memorable and enjoyable and I was disappointed to learn that we did not meet those expectations. Please accept my sincerest apology for the inconveniences you experienced during your stay at the resort. The feedback you provided is invaluable to us, and we have taken it to our management team to work on. Please keep us in mind for your next beach getaway.

1 out of 5
The check in experience was horrible!! First of all the worker ask for credit card that i used to book the trip I give it her then she says its the wrong card. My real problem was I get to my room and it has one bed and I called and ask why? They tell me because they are booked and that's the room they have for me and they can provide a roll away bed!! That's not what i sign and paid for so not having it, after much debate they gave me the correct room. they weren't willing to change because I booked through a third party. Well Travelocity I will not be booking any future hotel stays through Travelocity!! they also didn't do any AAA or Military discount because I booked through third party. My first resort stay was a real disappointment. Won't make that mistake again!!!!

Posted by on Jul 28, 2021

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Comment from Hotel Management

Aug 4, 2021 by Sydney Perry

We appreciate you choosing our resort for your visit to Hilton Head. At the Omni we strive to make each guest's stay memorable and enjoyable, and I was disappointed to learn that we did not meet those expectations during your vacation. Please accept my sincerest apology for not providing the highest standards of excellence. The feedback you provided is invaluable to us, and we have taken it to our management team to work on. We do hope that you will give us another opportunity to show you our commitment to attentive service and restore your confidence in our resort.

2 out of 5
Management of the Property was very bad. All of the the other staff were great.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 31, 2021 by Sydney Perry

We appreciate you choosing our resort for your visit to Hilton Head. At the Omni we strive to make each guest's stay memorable and enjoyable, and I was disappointed to learn that we did not meet those expectations during your vacation. Please accept my sincerest apology for not providing the highest standards of excellence. The feedback you provided is invaluable to us, and we have taken it to our management team to work on. We do hope that you will give us another opportunity to show you our commitment to attentive service and restore your confidence in our resort.

4 out of 5
Nice location; great staff & maid service; clean rooms. The AC worked great. I love all the trees surrounding the property - beautiful! Pools were kept clean and well maintained. The rooms are a bit dated and have the look & feel of the mid-90’s. A few interior room restorations would be nice. Our bathroom needed a fan to pull the steam from the the shower. Otherwise, it’s a very nice place!

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jun 17, 2021 by Sydney Perry

Thank you for the wonderful review! We are so glad that you enjoyed your stay at the resort, and all the amenities we have to offer on property. Please keep us in mind for your next beach getaway.

4 out of 5
I liked the room and the view of the ocean. The beach is pristine. The Palmetto Market was a disappointment. The chicken salad sandwich was horrible. The XO sports bar had great drinks and their pimento cheese with veggies and their homemade pretzel was so good! The staff was pleasant and helpful.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 5, 2021 by Sydney Perry

Thank you for the wonderful review! We are so glad that you enjoyed your stay at the resort and all the amenities we have to offer on the property. Please keep us in mind for your next beach getaway.

About the Omni Hilton Head Oceanfront Resort

Location 23 Ocean Lane, Hilton Head Island, SC 29928-5121

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Omni Hilton Head Oceanfront Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a children's pool, a 24-hour fitness center, and a garden. Free self parking is available. This 4-star Hilton Head Island resort is smoke free.

  • 323 guestrooms or units
  • 5 levels
  • 2 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 13988 sq ft of conference space
  • 1300 sq m of conference space
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Omni Hilton Head Oceanfront Resort offers 323 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature premium bedding. Smart televisions come with premium cable channels and pay movies. Accommodations at this 4-star resort have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

HH Prime - Overlooking the garden, this steakhouse serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

XO Sports & Spirits - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Palmetto Market - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Buoy Bar (Seasonal) - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open select days.

Breeze Bar (Seasonal) - This bar is located by the pool and specializes in American cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Motor boating nearby
  • Fishing nearby
  • Horse riding nearby
  • Beach yoga on site
  • Jet skiing nearby
  • Boat tours nearby
  • Marina nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Surf lessons - nearby
  • Golf lessons available nearby

Spa Services

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 200 per accommodation, per stay (maximum USD 200.00 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow recreational vehicles or motorcycles.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards, and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures
  • Car not required
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 17
  • Children stay free
  • Minimum guest age is 21
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3 per accommodation, per night
  • Resort fee: USD 33 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 26 for adults, USD 5 and USD 15 for children (approximately)
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 200 per accommodation, per stay (maximum USD 200.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Head Oceanfront Resort
  • Hilton Head Omni
  • Hilton Head Omni Oceanfront Resort
  • Omni Hilton Head
  • Omni Hilton Head Oceanfront
  • Omni Hilton Head Oceanfront Resort
  • Omni Oceanfront
  • Omni Oceanfront Resort
  • Omni Oceanfront Resort Hilton Head
  • Omni Resort Hilton Head
  • Omni Hilton Head Oceanfront Resort Hilton Head Island
  • Omni Hilton Head Oceanfront Hilton Head Island
  • Omni Hilton Head Oceanfront
  • Omni Hilton Head Oceanfront Resort Resort
  • Omni Hilton Head Oceanfront Resort Hilton Head Island
  • Omni Hilton Head Oceanfront Resort Resort Hilton Head Island

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.