Travelocity Verified Review
"I reserved this hotel for my out of town guest!
Upon check in the staff was rude and demanded that my BFF call me to say , what? Other than I’m I so and so!
Than they told my BFF that she would need to recheck in the following day!
This is ridiculous.
Mind you! My guest had to pay $10 a day for parking!!!! For what? Gssss we already paid $130 a night and the Hilton still wants parking$$$ .
I’m furious! Frustrated for my guest or any other guest to experience surprises ans rudeness!
I also called for a whole day and the front desk never answered the phone!
1-800 also took a very long time to answer!"
A verified traveler stayed at Hilton San Antonio Hill Country