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4.9 out of 5

"All the staff I interacted with was very courteous and friendly. Resort itself was beautiful, definitely will come back again. " More

By a verified traveler on Fri 27 Aug 2021

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Hotel Description

Family-friendly 4-star resort near Aquatica San Antonio Waterpark

In shopping district

Your stay at this West San Antonio resort places you within 9 miles (15 km) of Lackland Air Force Base and Joint Base San Antonio. Ingram Park Mall is within 9 miles (15 km) and St. Mary's University is within 12 miles (20 km).

27-hole golf course

This resort features a golf course, free water park access, and a full-service spa. Bring the family and enjoy the lazy river, children's pool, and waterslide. Enjoy the 3 outdoor pools and perks like free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 500 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include iPod docks, refrigerators, and room service.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$159* Per night/room Feb 13 - Feb 14

Suite (Hill Country)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Patio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Regency Hill Country Resort & Spa ratings based on 14 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Hill Country Resort & Spa

Everyone (9) Couples (1) Family (4)
5 out of 5
All the staff I interacted with was very courteous and friendly. Resort itself was beautiful, definitely will come back again.

Posted by on Aug 27, 2021

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5 out of 5
Great resort. Kids loved the pools and lazy river! March 27-28 pool was heated above normal, very nice to be in! King suite was nice and roomy. Separate room for parents. Hideabed and roll-away fit well enough for 3 kids (12/15/17) Ambiance was great!

Posted by on Apr 3, 2021

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5 out of 5

Posted by on Mar 16, 2021

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5 out of 5
Great resort. Great service. Great golf. Great pools and Rambling River! Great weekend with friends.

Posted by , from Houston, Tx on Sep 16, 2020

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4 out of 5
Facilities were excellent, both outdoors and indoors. The rooms, however, for the price, were a little dated!!

Posted by on Feb 12, 2020

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5 out of 5
Everything!! This property never disappoints! It’s fun for the entire family!

Posted by on Jul 30, 2019

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4 out of 5
My family enjoyed all the activities that were available to us and we enjoyed the extra activities such as the movie and popcorn, s'mores, and especially the pool.

Posted by on Jul 26, 2019

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5 out of 5

Posted by on Jul 1, 2019

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5 out of 5

Posted by on Jun 18, 2019

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5 out of 5
Everything was great. Staff, amenities, food, everything.

Posted by on Apr 17, 2019

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About the Hyatt Regency Hill Country Resort & Spa

Location 9800 Hyatt Resort Dr, San Antonio, TX 78251

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

As a guest of Hyatt Regency Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 3 outdoor swimming pools and 3 spa tubs are also on site. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this resort measures 74000 square feet (6875 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a sauna are also featured at the family-friendly Hyatt Regency Hill Country Resort & Spa. You'll have access to the indoor pool at a partner property. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star San Antonio resort.

  • 500 guestrooms or units
  • 4 levels
  • 74000 sq ft of conference space
  • 6875 sq m of conference space
  • Built in 1993
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Regency Hill Country Resort & Spa offers 500 accommodations with iPod docking stations and video-game consoles. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This San Antonio resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

Antlers Lodge - This restaurant serves dinner only.

Charlie's Long Bar - This sports bar serves dinner and light fare. Open daily.

Springhouse Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

General Store - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Volleyball on site
  • Beach volleyball on site

Spa Services

Windflower has 21 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 21
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.13 per accommodation, per night
  • Resort fee: USD 40.86 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Sporting facilities or equipment
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Hill Resort
  • Hill Country Hyatt
  • Hill Country Hyatt Resort
  • Hill Country Resort
  • Hyatt Hill Country
  • Hyatt Regency Hill Country
  • Hyatt Regency Hill Country Resort
  • Hyatt Regency Hill Country Resort San Antonio
  • Hyatt Regency Hill Country San Antonio
  • Regency Country
  • Hyatt Hill Country Resort San Antonio
  • Hyatt Hill Country San Antonio
  • Hyatt Regency Hill Country Hotel San Antonio
  • Hyatt Regency Hill Country Resort Spa
  • Hyatt Regency Hill & Antonio
  • Hyatt Regency Hill Country Resort & Spa Resort
  • Hyatt Regency Hill Country Resort & Spa San Antonio
  • Hyatt Regency Hill Country Resort & Spa Resort San Antonio

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.