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4.1 out of 5

"I expected more from the Hilton- water damage on the ceiling, peeling paint, mildew/mold in the shower. Bed was comfortable. Pillows were great. " More

By a verified traveler on Fri 16 Feb 2018

Hotel Description

4-star spa resort near Palm Springs Convention Center

City center retreat

Within a 15-minute walk of this Downtown Palm Springs resort, you'll find Palm Springs Convention Center and San Jacinto Mountains. Also, Palm Springs Art Museum is within half a mile (1 km) and Moorten Botanical Garden and Cactarium is within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center, express check-in, and free airport shuttle. Enjoy the health club and perks like a free area shuttle.

Comfy beds, WiFi

The 257 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Balconies, WiFi, and wired Internet are also available.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$141* Per night/room Dec 22 - Dec 23

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Patio (Alcove)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Palm Springs Resort ratings based on 38 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Palm Springs Resort

Everyone (9) Couples (1) Family (1)
5 out of 5
The bar area for lunch was grate Property was very clean and nice

Posted by on Aug 16, 2019

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5 out of 5

Posted by on Jun 12, 2019

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4 out of 5

Posted by on Jun 9, 2019

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5 out of 5
don't really care just want to finish survey blah bla

Posted by on Mar 14, 2019

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Comment from Hotel Management

Apr 25, 2019 by Stephanie M.

Thank you. We appreciate your input.

5 out of 5

Posted by on Feb 5, 2019

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5 out of 5
Great location, nice big room overlooking beautiful landscaping

Posted by on Jan 8, 2019

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3 out of 5

Nicely updated rooms and interior also grounds.

We were very disappointed with the pool and jacuzzis. The pool was supposed to be heated. It wasn’t. The Jacuzzis were either cool or excessively hot. They were difficult to turn on, having to push the button just a certain way. Staff were great however. Housekeeping was superior.

Posted by , from Phoenix on Mar 10, 2018

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4 out of 5
I expected more from the Hilton- water damage on the ceiling, peeling paint, mildew/mold in the shower. Bed was comfortable. Pillows were great.

Posted by , from Minnesota on Feb 16, 2018

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4 out of 5

Nice room. Not so nice view.

If you're looking for a quiet, no surprises stay, this hotel fits the bill. Room was clean, quiet, and bed was comfortable. TV picture kept cutting out, but that was probably the signal. To self park, $18/day. Valet is $25/day but parking on street is free. s If you want faster WiFi, there's a charge. Otherwise basic WiFi is free. Would have given this hotel 5 stars but I asked for a mountain view room and got a room on the first floor overlooking the parking lot and the casino next door.

Posted by , from Twinsburg OH on Feb 13, 2018

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4 out of 5

Hotel close to restaurants and convention center

Pros: Lots of pillows on the beds which my partner and I definitely need. I usually have to ask for additional. All in all a very good experience and I wo
Cons: Only thing I would suggest is somehow knowing which entrance to park at when first unpacking. I guessed wrong and it was a long walk with luggage.
Location: We were going to the Antiques Roadshow and it was very close. Excellent deli for breakfast across the street, it is near other restaurants downtown.
Check-in was fairly fast, the room was very clean and comfortable. I liked the ability to set a temperature rather than having to guess low cool, fan, etc.

Posted by , from SF bay area on Aug 17, 2016

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Renovations + Closures

The property will be renovating from 03 April 2020 to 25 April 2020 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

This property is closed from 03 April 2020 to 25 April 2020 (dates subject to change).

Renovation work will only be conducted on weekends. Every effort will be made to minimize noise and disturbance.

Property Features

Hilton Palm Springs Resort offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the pool bar. Business amenities include a business center and a meeting room. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Palm Springs Resort. A roundtrip airport shuttle (available on request) and an area shuttle are free. Parking is available for a fee. This 4-star Palm Springs resort is smoke free.

  • 257 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar by the pool
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (4.4 km / 2.7 mi)
  • Train station: Palm Springs Station (8.6 km / 5.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Palm Springs Resort offers 257 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Palm Springs resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Hilton Palm Springs Resort has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Airport shuttle service is available on request from 6:00 AM to midnight. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 6:00 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • Pets are welcome for a fee per pet, per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property's policy is that pets may not be left unattended in guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per stay
  • An in-room microwave is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Palm Springs
  • Hilton Palm Springs Resort
  • Hilton Resort Palm Springs
  • Palm Springs Hilton
  • Palm Springs Hilton Resort
  • Hilton Palm Springs Hotel Palm Springs
  • Hilton Palm Springs
  • Hilton Palm Springs Resort Resort
  • Hilton Palm Springs Resort Palm Springs
  • Hilton Palm Springs Resort Resort Palm Springs

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.