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"Took a bit to check in. Other than that it was good. " More

By a verified traveler on Mon 29 Mar 2021

Hotel Description

4-star romantic hotel near Palm Springs Convention Center

City center retreat

Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Plaza Theatre and Agua Caliente Cultural Museum are also within half a mile (1 km).

Renovated in 2013

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 6 conference rooms, along with free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and wedding services.

Free WiFi, iPod docks

The 163 guestrooms offer free WiFi, balconies or patios, and iPod docks. Other amenities include flat-screen TVs, minibars, and room service.

Deluxe Room, 1 King Bed, City View (Deluxe King City View)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$163* Per night/room Apr 26 - Apr 27

Superior Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Zoso ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Zoso

Everyone (10) Couples (7) Family (8)
5 out of 5

Posted by on Apr 12, 2021

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2 out of 5
Location was great. The valets were wonderful and very friendly/helpful Short staffed. Lack of housekeeping rooms were not ready on time. Had to call several times for pool towels. Only 1 bartender at the pool. 45 mins to get a drink. Don’t blame COVID. This is poor management

Posted by on Mar 30, 2021

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3 out of 5
Took a bit to check in. Other than that it was good.

Posted by on Mar 29, 2021

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5 out of 5
Nice beds and bedding. Clean, great view. Easy check in

Posted by on Mar 7, 2021

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4 out of 5

Posted by on Mar 1, 2021

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4 out of 5
Spacious room and charming mid-century decor. Well executed public spaces Wonderful restaurant breakfast service. All very friendly knowledgeable staff especially Alyie upon arrival. Helpful valet Nice pool facilities and workout area perfect location. I would choose again when in Palm Springs

Posted by on Mar 5, 2020

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Comment from Hotel Management

May 1, 2020 by Chela

Thank you for staying with us .We appreciate your review always nice yo hear good things. we looking forward to your next visit.

4 out of 5
The hotel location, and it's cool vibe make it my favorite PS hotel.

Posted by on Feb 12, 2020

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5 out of 5
The staff was super friendly and accommodating. We stay there every year for that reason specifically but if you add the fact that is right in the middle of Palm Springs with great restaurants and attractions within walking distance it’s a sure winner.

Posted by on Feb 3, 2020

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4 out of 5

Posted by on Jan 20, 2020

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3 out of 5
Loved the décor of the hotel and the staff was very polite

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 12, 2019 by Lucia

Thank you for sharing this great review!

Renovations + Closures

This property is closed from March 22 2020 to December 30 2020 (dates subject to change).

Property Features

Hotel Zoso offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Zoso. A complete renovation of Hotel Zoso was completed in August 2013. This 4-star Palm Springs hotel is smoke free.

  • 163 guestrooms or units
  • 3 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (4.6 km / 2.9 mi)
  • Train station: Palm Springs Station (8.5 km / 5.3 mi)

Room Amenities

Hotel Zoso offers 163 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.

The Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Travel in the New Normal (US Travel - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 42.05 per accommodation, per night

The resort fee includes:

  • Airport shuttle
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel Palm Springs

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.