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"staff was awesome, hotel was average for the price. " More

By a verified traveler on Sun 06 Sep 2015

Hotel Description

4-star romantic hotel near Palm Springs Convention Center

Central Palm Springs getaway

Within a 10-minute walk of this Downtown Palm Springs hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Palm Springs Convention Center and Moorten Botanical Garden and Cactarium are also within 2 miles (3 km).

Renovated in 2013

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free valet parking.

Free WiFi, iPod docks

In addition to free WiFi, the 163 guestrooms offer balconies or patios and iPod docks. Other amenities include flat-screen TVs, minibars, and room service.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Dec 15 - Dec 16

Premium Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Zoso ratings based on 25 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Zoso

Everyone (13) Couples (5) Family (6)
3 out of 5
Loved the décor of the hotel and the staff was very polite

Posted by on Oct 21, 2019

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Comment from Hotel Management

Nov 12, 2019 by Lucia

Thank you for sharing this great review!

4 out of 5
The size of the room and the decor was very good. Valet staff was excellent! Room service was very good and not overly expensive!

Posted by on Oct 7, 2019

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3 out of 5
The pool was being renovated and they didn’t tell us until two days before our trip. We were here for a bachelorette party and that was our Saturday plan we were able to use the Hilton pool but it wasn’t the same. I felt as though we should have been compensated in some way.

Posted by on Oct 6, 2019

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4 out of 5
I loved the staircase from the 2nd floor. The balcony off our room was great with the whole wall/door being a window, with black out curtains. the bed was super huge and totally comfortable. My only problem was that when I book the hotel it didn't say that the pool is going to be closed for construction.I only found that out 3 days before we left to come down there. The staff though was absolutely amazing from the valet drivers the security the gals and guys behind the counter the bartenders the room staff everybody was so amazing I had such an amazing time

Posted by , from Seattle on Oct 1, 2019

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3 out of 5
Pool was broken No store to buy drinks just rip off mini bar Valet parking only

Posted by on Sep 27, 2019

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2 out of 5
This place is filthy snd unkept. Torn hall carpeting, smells like wet dog, they dont even seem to vaccuum. Will never waste my money here again.

Posted by on Sep 2, 2019

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4 out of 5
There was construction around the pool and outside area in front of hotel. There was not a lot good lighting in the room as well.

Posted by on Aug 18, 2019

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5 out of 5
i enjoyed my stay, had the prefect view of the pool. I was in room 253 and the toilet has a trouble flushing at times. Other then that i loved every thing about the hotel from the valet service to checking in and out. thank you ,, I will be returning

Posted by on Aug 18, 2019

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5 out of 5

Posted by on Aug 5, 2019

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2 out of 5

Posted by on Jul 21, 2019

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Renovations + Closures

The property will be renovating from 09 September 2019 to 14 October 2019 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

The following facilities will be closed from 09 September 2019 to 14 October 2019 (dates subject to change):

  • Swimming pool
  • Spa tub

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Hotel Zoso offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 29,000 square feet (3 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Zoso. A roundtrip airport shuttle is free (available on request). Valet parking is free. A complete renovation of Hotel Zoso was completed in August 2013. This 4-star Palm Springs hotel is smoke free.

  • 163 guestrooms or units
  • 3 levels
  • 29,000 sq ft of conference space
  • 3 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (4.6 km / 2.9 mi)
  • Train station: Palm Springs Station (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Zoso offers 163 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Kitchen - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 7:00 AM to 10:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7:00 AM to 10:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 36 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Airport shuttle
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Valet parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Pet fee: USD 25 per accommodation, per day
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Palm Springs
  • Hard Rock Palm Springs
  • Palm Springs Hard Rock Hotel
  • Zoso Resort Palm Springs
  • Zoso Hotel Palm Springs
  • Zoso Palm Springs
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel
  • Hotel Zoso Palm Springs
  • Hotel Zoso Hotel Palm Springs

You should know

  • Hotel Zoso offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.