- Check-in time ends at midnight
- Check-in time starts at 4 PM
- Minimum check-in age is: 18
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
Due to a street festival every Thursday from 5-10 PM, the hotel's main entrance is closed. During this time, guests can access the hotel and valet parking on Belardo Road.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast and lunch.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Car not required
- Debit cards not accepted
- Staffed front desk
- LGBTQIA friendly
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is not available
- Reservation is not required for facilities onsite
- Property is cleaned with disinfectant
- Property follows sanitization practices of Ecolab (3rd party expert - Global)
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is not available
- Guests will receive an email with special check-in instructions
- Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Cash Deposit Required
- gap period enforced between guest stays 24 hours
Guests will be asked to pay the following charges at the property:
- Resort fee (January - January): USD 22.00 per accommodation, per night
The resort fee includes:
- Pool access
- Beach towels
- Health club access
- Fitness center access
- Sporting facilities or equipment
- Airport shuttle
- Shuttle service
- Bicycle storage
- Business center/computer access
- Phone calls
- In-room safe
- In-room safe and safe insurance
- In-room coffee
- Lending library access
- Housekeeping
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Self parking fee: USD 12.00 per day
- Pet fee: USD 30 per pet, per day
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.
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