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JW Marriott Desert Springs Resort & Spa

4.5-star property
74-855 Country Club Drive, Palm Desert, CA 1-855-201-7819

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3.9 out of 5
Good!
See all 25 Travelocity Reviews

"Loved the property! So beautiful! Excellent service in all areas! " More

By a verified traveler on Tue 16 Jan 2018

Points Of Interest

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Hotel Description

4.5-star resort near San Jacinto Mountains

Palm Desert retreat

Stay at this Palm Desert resort and you'll be within half a mile (1 km) of Desert Willow Golf Resort and 2 miles (3 km) of Hovley Soccer Park. San Jacinto Mountains and Freedom Park are also within 3 miles (5 km).

18-hole golf course

This resort features a golf course, a nightclub, and 5 restaurants. Traveling on business? Take advantage of the 37 conference rooms, business center, and valet parking. Enjoy the 2 outdoor pools and perks like free WiFi.

Comfy beds, WiFi

The 884 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LED TVs come with cable channels, and other amenities include WiFi and iPod docks.

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max
$269* Per night/room Feb 8 - Feb 9

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Signature Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

JW Marriott Desert Springs Resort & Spa ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Desert Springs Resort & Spa

Everyone (9) Couples (1) Family (1)
4 out of 5
The property has become a bit run down but the updated rooms were very nice!

Posted by on Jul 2, 2019

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Comment from Hotel Management

Jul 5, 2019 by JW

Dear Guest, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and we hope we will have the opportunity we welcome you again when our renovation enhancement is completed in late fall of 2019

5 out of 5
Very nice resort, beautiful views and very clean rooms.

Posted by on Feb 19, 2019

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5 out of 5
We really enjoyed our stay and the Golf Course! The entire staff was very courteous and went out of their way to make us comfortable. I would stay there again anytime I am in the area!

Posted by , from San Jose , California on Dec 26, 2018

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5 out of 5
Loved the property! So beautiful! Excellent service in all areas!

Posted by on Jan 16, 2018

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4 out of 5

Breathtaking views and landscaping

Some of the best views and scenery in the Palm Desert. The grounds and landscaping were some of the most beautiful I've ever seen. Overall, the resort had a great mix of quality restaurants and services that made it a place that you never had to leave during your stay. I would have liked to have seen more updated room accommodations, but the lobby and grounds made up for the somewhat dated rooms. I will recommend the property to friends and family!

Posted by , from Atlanta,GA on Jan 5, 2018

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1 out of 5

HORRIBLE

Pinang called me a liar told me to get out of his hotel

Posted by , from W california on Jul 4, 2017

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5 out of 5

Excellent friendly will return

Excellent professional personal respectful we plan to return

Posted by , from G on Feb 11, 2017

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5 out of 5

Amazing time!

What a wonderful place. Had a great time with my wife I would definitely recommend this hotel to couples and family's as well.

Posted by , from C on Dec 12, 2016

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5 out of 5

Needs improvement.

Pros: Safe area.......and the over all atmosphere is worth the money.
Cons: See comments above.
Location: Movies, shopping, or close to lots of places to eat.
Although I am giving an overall good qualify...the hotel needs upgrades. Hallways are tired, carpet is out of style...seems boring....walls..lighting etc. The giant atrium area is very good....TV's, bars, all good. Staff was excellent...etc. Just went there in Sept. Water in the main pool was cold. Took a bit to get used to. I know it gets hot in the desert but Sept is a not as hot....and even if it is...the water was on the colder side. I still would recommend.

Posted by , from Long Beach, CA on Sep 23, 2016

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5 out of 5

luxurious facility

Pros: convenient , closer to home
Cons: better view with a standard room
Location: well maintained lawns , wonderful golf courses
we had a great time even though it was only for 1 day , we would like to return for a longer stay

Posted by , from California on Jan 4, 2016

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Comment from Hotel Management

Jan 10, 2016 by jw

Thank you for taking the time to share your recent stay experience. We are thrilled to hear your enjoyed your stay and we look forward to welcome you again soon.

About the JW Marriott Desert Springs Resort & Spa

Location 74-855 Country Club Drive, Palm Desert, CA 92260

Renovations + Closures

The property will be renovating from 01 January 2020 to 31 January 2020 (completion date subject to change). The following areas are affected:

  • Guestrooms

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

JW Marriott Desert Springs Resort & Spa offers its guests a golf course, 2 outdoor swimming pools, outdoor tennis courts, and a steam room. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. There are 37 meeting rooms available. A nightclub, spa services, and a terrace are also featured at the business-friendly JW Marriott Desert Springs Resort & Spa. For a fee, parking is available.

  • 884 guestrooms or units
  • 5 dining venues
  • 21,000 sq ft of conference space
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Palm Springs, CA (PSP-Palm Springs Intl.) (21.2 km / 13.2 mi)
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Separate bedroom
  • Pillowtop beds
  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Rockwood Grill - This restaurant serves breakfast, lunch, and dinner.

Blue Star Lounge - This tapas bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Mikado Japanese Steakhous - This steakhouse specializes in Japanese cuisine and serves dinner only. Open daily.

Aquifer65 The Sushi Bar - This restaurant specializes in sushi and serves dinner only. Open daily.

Oasis Poolside Bar & Gril - This poolside restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts. 2 outdoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golfing on site
  • Fitness classes on site
  • Basketball on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Yoga classes/instruction on site

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00.
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.32 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Internet access
  • Phone calls
  • Self parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 28 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 25.00 per day
  • Valet parking fee: USD 34.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Desert Springs Marriott
  • JW Marriott Desert Resort
  • JW Marriott Desert Springs
  • JW Marriott Desert Springs Resort
  • JW Marriott Resort Desert Springs
  • JW Marriott Springs
  • JW Marriott Springs Resort
  • Marriott Desert Resort
  • Marriott Desert Springs
  • Marriott Desert Springs Resort
  • Desert Springs Jw Marriott Hotel Palm Desert
  • Desert Springs Jw Marriott Resort And Spa
  • Jw Marriott Palm Desert
  • Marriott Palm Desert
  • Palm Desert Marriott
  • Jw Marriott Desert Springs
  • Jw Marriott Palm Desert
  • Palm Desert Marriott
  • Desert Springs Jw Marriott Hotel Palm Desert
  • Marriott Palm Desert
  • JW Marriott Desert Springs Resort Spa
  • Jw Marriott Desert Springs &
  • JW Marriott Desert Springs Resort & Spa Resort
  • JW Marriott Desert Springs Resort & Spa Palm Desert
  • JW Marriott Desert Springs Resort & Spa Resort Palm Desert

You should know

  • Pool access available from 7 AM to noon.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.