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Pala Casino Spa And Resort

4-star property
11154 Highway 76, Pala, CA 1-855-201-7819
4.5 out of 5
Excellent!
See all 54 travelocity Reviews

"They made our anniversary stay a memorable one. Registration Representative was very nice, she greeted us with a great attitude and congratulated us o ... " More

By a verified traveler on Tue 20 Jul 2021

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Hotel Description

4-star Tuscan hotel with 7 restaurants

Pala retreat

You'll be within 9 miles (15 km) of Pechanga Resort & Casino and 12 miles (20 km) of Temecula Creek Inn Golf Course with a stay here. Harrah's Resort Southern California and Old Town Temecula Community Theater are also within 12 miles (20 km).

Casino, terrace

A casino, 7 restaurants, and 2 spa tubs are all featured at this Tuscan-style hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 507 guestrooms also offer free WiFi and pillowtop beds. Sitting areas, TVs, and Frette Italian sheets are also available.

Suite, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pala Casino Spa And Resort ratings based on 54 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pala Casino Spa And Resort

Everyone (32) Couples (9) Family (15)
5 out of 5
They made our anniversary stay a memorable one. Registration Representative was very nice, she greeted us with a great attitude and congratulated us on our anniversary. She then upgraded our room to a beautiful suite. Awesome experience. We love Pala!!

Posted by on Jul 20, 2021

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Comment from Hotel Management

Jul 22, 2021 by Hotel Management

Thank you so much for the kind words and taking the time to leave us a rating and review, we truly appreciate it! We're thrilled you spent your anniversary with us and are happy to hear it was a memorable and pleasant experience. Happy anniversary! We hope to welcome you back soon.

3 out of 5
The check in process, taking everyone’s ID due to COVID.

Posted by on May 10, 2021

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Comment from Hotel Management

May 10, 2021 by Hotel Management

Thank you for your feedback. Our guests' safety is of the utmost importance to us, but we understand your concerns and will use your comments to make any necessary improvements. We look forward to the next opportunity to be of service.

5 out of 5

Posted by on Apr 26, 2021

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5 out of 5
Very clean and well organized with COVID-19 situation

Posted by on Apr 15, 2021

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Comment from Hotel Management

Apr 20, 2021 by Hotel Management

Thank you for your rating and review. Our guests' safety is of paramount importance to us, and we're glad to know we are providing a safe and enjoyable experience. We look forward to welcoming you again soon!

4 out of 5

Posted by on Apr 11, 2021

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1 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 6, 2021 by Hotel Management

Please accept our apologies for falling short in delivering an impeccable experience. Should you have feedback concerning your visit, please feel free to contact us directly so we may resolve your concerns, and make the necessary changes to improve our service.

5 out of 5

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 12, 2021 by Hotel Management

Thank you for taking the time to provide your feedback. We're thrilled to know you had a great experience and visit. We look forward to the next opportunity to be of service.

5 out of 5
Absolutely splendid facility with all the amenities to make your stay fabulous. Security check was a plus near hotel elevators. Definitely will be going back.

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 18, 2021 by Hotel Management

Hi Anonymous, Thank you for taking the time to provide feedback concerning your visit. We are pleased to know you enjoyed your stay. We hope to see you again soon.

5 out of 5

Posted by on Feb 5, 2021

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Comment from Hotel Management

Feb 15, 2021 by Hotel Management

Hi Anonymous, thank you for your feedback and for choosing Pala Casino. We hope to be at your service in the near future.

5 out of 5

Posted by on Sep 9, 2020

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Comment from Hotel Management

Sep 10, 2020 by Coley McAvoy

Thank you for review and for being our guest at Pala Casino Spa Resort. We look forward to the next opportunity of serving you.

About the Pala Casino Spa And Resort

Location 11154 Highway 76, Pala, CA 92059

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 03 to April 1:

  • Swimming pool

All-inclusive Details

  • Gratuities not included
  • Taxes not included
  • Buffet-style meals included
  • All available beverages included
  • Minibar not included

Property Features

Pala Casino Spa And Resort offers its guests 2 spa tubs and a seasonal outdoor pool. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A casino, a terrace, and multilingual staff are also featured at the business-friendly Pala Casino Spa And Resort. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Tuscan-style Pala hotel.

  • 1 building
  • 507 guestrooms or units
  • 10 levels
  • 7 dining venues
  • 3 bars or lounges
  • Built in 2004
  • Casino
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free valet parking and self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Pala Casino Spa And Resort offers 507 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Frette Italian sheets and premium bedding. Televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Pala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Television
  • Movies for purchase
  • Coffee maker
  • Frette Italian linens
  • Separate shower and tub
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 9 AM to 1 PM.

Coffee Amore - Onsite coffee shop.

Noodles - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open select days.

Bar Meets Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Pala Cafe - This diner specializes in Californian cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.

Nearby Activities

2 spa tubs are on site. Other recreational amenities include a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests younger than 18 are not permitted in the hotel pool.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.95 and USD 14.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pala Casino Spa Resort
  • Pala Casino Spa
  • Pala Casino Spa And Pala
  • Pala Casino Spa And Resort Pala
  • Pala Casino Spa And Resort Hotel
  • Pala Casino Spa And Resort Hotel Pala

You should know

  • The seasonal pool will open in March and close in November.
  • Pool access available from 9:00 AM to 5:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.