May 15, 2023 by Shane Pelton, Front Desk Manager
Thank you for the glowing feedback. We look forward to welcoming you again soon!
Mar 16, 2023 by The Flamingo Crew
Hello James, thank you for taking the time to share your feedback! We strive to provide an excellent stay for each and every one of our guests. We sure do hope to see you again soon!
Dec 29, 2021 by Michael
Dear Samantha S. Thank you so much for posting your 5 STAR review of our Flamingo Resort, we appreciate the time you spent completing it. We are so happy that you enjoyed the "toasty hot tub". Come back and see us again soon. Happy Holidays, Michael M Palmer General Leader Flamingo Resort Santa Rosa
Oct 29, 2021 by Michael Palmer General Leader
Patrick, Thank you for your 5 STAR review of our property and thank you for allowing us to hear about your experiences and do what ever we could to make amends, which it appears the team did. All my best, Michael M Palmer General Leader Flamingo Resort Santa Rosa, CA
Jul 13, 2021 by Nisha(Flamingo Management Team)
Dear Anonymous, Thank you for taking the time to rate the resort. It looks like we have room for improvement; and we hope you’ll give us another chance to provide you with a true Flamingo stay. Thank you,
Jan 12, 2021 by Ray Gaspard
Hello Toby, Thank you for the review, you actually made our staff laugh! We do apologize for the inconveniences, and we would like to point out that with the unveiling of our new lobby area, our entire focus will be on upgrading all of our guest rooms. We hope that you will visit us post renovation, and we would love to hear from you again. Until then, have a great day, and as always, we look forward to welcoming you back.
Jul 20, 2020 by -Flamingo Management Team
Dear Susan, We so appreciate you taking the time to share your experience at The Flamingo Resort. It is your valuable feedback that allows us to identify issues within our operation and take corrective action, as well as further train and develop our teams. Our apologies for the plethora of issues you experienced during the arrival. The preparedness of your room is not up to our standard and we will be addressing these concerns with our staff. There are systems in place to prevent these occurrences and they appeared to have been overlooked during your stay. If you have a moment to email us directly we would like to further discuss your recent stay. Thank you. -Flamingo Management Team
Dec 27, 2019 by -Allegra (Flamingo Management Team)
Dear Guest, Thank you for taking the time to tell us about your recent experience. We’re so sorry to hear you were disappointed with the room. We will continue to work on our preventative maintenance until we start renovation in February. We hope you will consider giving us another try after our renovation is completed. It is your valuable feedback that allows us to identify issues. -Allegra (Flamingo Management Team)