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4.7 out of 5

"Friendly staff and very nice facility I will stay here again " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

4-star family-friendly hotel near Palm Springs Convention Center, connected to the convention center

Heart of Palm Springs

Within a 15-minute walk of this Downtown Palm Springs hotel, you'll find Palm Springs Convention Center and San Jacinto Mountains. Baristo Park and Plaza Theatre are also within half a mile (1 km).

Family-friendly fun

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the outdoor pool and perks like free WiFi and a free airport shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 410 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Other amenities include iPod docks, room service, and coffee/tea makers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$127* Per night/room Jun 20 - Jun 21

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Private Balcony, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Resort Suite, 1 King Bed with Sofa bed, Private Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Allergy Friendly, Poolside (pure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (pure)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Palm Springs Hotel ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Palm Springs Hotel

Everyone (9)
5 out of 5
Friendly staff and very nice facility I will stay here again

Posted by on Mar 2, 2020

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Comment from Hotel Management

Apr 18, 2020 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 13, 2019 by Jackie

Thanks for staying with us. We appreciate your feedback!

5 out of 5
It was wonderful and overall made it comfortable to walk in! The staff was friendly and actually made it a fun experience.

Posted by on Dec 18, 2018

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Comment from Hotel Management

Dec 21, 2018 by Jackie

Thank you for the 5 Star Rating and favorable feedback! We are thrilled to hear that our friendly staff was able to provide you with a fun experience during your visit. See you back soon!

5 out of 5
Great hotel, great staff, huge jacuzzi and wonderful pool!

Posted by on Dec 2, 2018

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Comment from Hotel Management

Dec 13, 2018 by Executive Office

Thank you for taking the time to give us your feedback.

3 out of 5
Delia with the conference staff was courteous and pleasing. She assisted me in meeting my needs very well. The front desk staff was not as helpful. I booked through Travelocity as the prices were cheaper than through the conference I was attending. It would have been nice to have gotten a nicer room. I hate looking at the parking lot. Is there an option on your booking to get a non parking lot view? When inquiring how to get to a nearby church and if the shuttle could assist the staff gave me the wrong number to the local cab and the shuttle does not go there. No offer to call a cab or anything else assistance was very disappointing.

Posted by , from Green Bay WI on Oct 24, 2018

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Comment from Hotel Management

Nov 17, 2018 by Executive Office

Thank you for taking the time to give us your feedback. We apologize that we did not meeting your expectations and using this as a teachable moment we have shared your comments with the appropriate department managers.

5 out of 5
Nice hotel just need later shuttle service. I have no other comments other than it's a great hotel and I love it for the few hours I was there.

Posted by on Jul 23, 2018

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Comment from Hotel Management

Jul 31, 2018 by Executive Office

Thank you for your feedback. We look forward to welcoming you back.

4 out of 5

Loud doors and UNcomfortable pillows!

Title says it all.... honestly, the worst pillows that my wife and I have had the misery to utilize in a hotel in the last 9+ years of visiting Palm Springs. Furthermore, the room doors are quite loud, regardless of how far down the hallway a guest might be entering or leaving their room. On the flip side,this hotel had the friendliest staff, from the front counter to the cute little restaurant to the cleaning personnel.

Posted by on Dec 30, 2017

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Comment from Hotel Management

Jan 22, 2018 by Executive Office

Thank you for taking the time to give us your feedback. Please accept our apologies for the inconveniences you experienced. The Renaissance Palm Springs

5 out of 5

Travel Stopover

Pros: Everything. There is no complaints here.
Cons: Not a thing.
Location: Short stay but taking advantage of the free shuttle service will give lots of things to do, fine dining, shopping etc.
We were on our way to LA for Christmas with our son and family and decided to make a short stop in Palm Springs for the night. Had we known ahead of time what a fabulous place this was, we would have planned to stay longer. The grounds are just beautiful, the pool area outstanding. There is a free shuttle service to downtown which we did not use as our time was too short. The staff were so accommodating and the room, (we had a suite overlooking the pool with a balcony) was just perfect. You will want to plan an extended stay at this hotel for sure.

Posted by , from Waterloo Ontario Canada on Dec 25, 2017

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Comment from Hotel Management

Jan 22, 2018 by Executive Office

We are happy to learn that you enjoyed your stay and we look forward in welcoming you back in the not too distant future. The Renaissance Palm Springs

5 out of 5

Very Nice Resort-Style Hotel in Downtown P.S.

Pros: Pretty much everything
Cons: Prices on pool/bar food & drinks reaching up there a bit, but I guess commensurate with other places
Location: Located a few blocks from center of town near restaurants, bars & shops
First time here back here since conversion from Wyndham to Renaissance (many years). I always thought this hotel was a good $$ value - nice amenities, large rooms, a few blocks off downtown, best pool in downtown area; but, at that time it was getting a little threadbare and worn out looking, and due for an update. Marriott did a nice job in upgrading to Renaissance, and I was pleased to see my old favorite spot looking great. Public areas, halls, rooms & pool area all spiffed out and looking nice. Very nice service and staff. Great upgrade to exercise facility. Prices have increased accordingly, as expected - but at the right price (shop it) it is still a good value compared with other comparable resort hotels in town, and a short walk to restaurants bars and shops at Palm Canyon/Tahquitz, and Regal theaters right across the street. No despicable 'resort fee', but there is fee for parking.

Posted by , from South Orange County on Nov 28, 2017

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Comment from Hotel Management

Dec 7, 2017 by Executive Office

G, Thank you for your feedback. We look forward to welcoming you back in the not too distant future. Happy Holidays The Renaissance Palm Springs

Property Features

Renaissance Palm Springs Hotel offers its guests an outdoor pool, a spa tub, and a children's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 25912 square feet (2407 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Renaissance Palm Springs Hotel. An area shuttle within 2 mi and a roundtrip airport shuttle at scheduled times are free. For a fee, parking is available. This 4-star Palm Springs hotel is smoke free.

  • 410 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 25912 sq ft of conference space
  • 2407 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Palm Springs Intl. Airport (PSP) (4 km / 2.5 mi)
  • Train station: Palm Springs Station (9.1 km / 5.6 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 2 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance Palm Springs Hotel offers 410 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.

Rocks Lounge - This lobby lounge specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

DATE Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The property charges a nightly pet fee in addition to a per-stay pet fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.95 for adults and USD 19.95 for children (approximately)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 40 per day
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Renaissance Palm Springs
  • Palm Springs Hotel Renaissance
  • Palm Springs Renaissance
  • Palm Springs Renaissance Hotel
  • Renaissance Hotel Palm Springs
  • Renaissance Palm Springs
  • Renaissance Palm Springs Hotel
  • Renaissance Palm Springs
  • Renaissance Palm Springs Hotel Hotel
  • Renaissance Palm Springs Hotel Palm Springs
  • Renaissance Palm Springs Hotel Hotel Palm Springs

You should know

  • Renaissance Palm Springs Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.