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4.2 out of 5

" Overall, a good experience. There were a few issues, nothing too awful: My room was on the first floor and right off the lobby. The one exterior wi ... " More

By a verified traveler on Fri 15 Jun 2018

Hotel Description

4-star eco-friendly hotel near Wax Museum at Fisherman's Wharf

Oceanside stay

At this North Beach hotel, you'll be well placed to visit Wax Museum at Fisherman's Wharf and Ripley's Believe It Or Not Museum, both within a 5-minute walk. Aquarium of the Bay and Pier 39 are also within half a mile (1 km).

Renovated in 2017

This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and airport shuttle. Enjoy the 24-hour fitness center and perks like free WiFi.

Free WiFi, refrigerators

The 221 individually decorated guestrooms offer free WiFi and minibars. LCD TVs come with cable channels, and other amenities include refrigerators and room service.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$158* Per night/room Nov 3 - Nov 4

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Zoe Fisherman's Wharf ratings based on 194 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Zoe Fisherman's Wharf

Everyone (45) Couples (11) Family (6)
5 out of 5
Close to the wharf, and people were very friendly and accommodating!

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 12, 2019 by Jtheo

Thank you for your great feedback. We look forward to welcome you back at Hotel Zoe.

4 out of 5
The hotel has a great location. The staff is very helpful. The one drawback was the lack of airport transportation. We used a taxi about 50 bucks.

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 4, 2019 by Jtheo

David, thank you for your awesome review. We cannot wait to welcome you back at Hotel Zoe.

4 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Jtheo

Thank you for your review. Please come stay with us again.

5 out of 5
Good location - no onsite work out area or swimming

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 21, 2019 by Jtheo

Thank you for your 5 star review and we look forward to welcome you back at Hotel Zoe

5 out of 5
Loved it all! Clean, friendly, reasonable prices. Liked the infused water and complimentary morning coffee was excellent!

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 26, 2019 by Jtheo

Thank you for taking the time to write us this wonderful review. Please come stay with us again.

5 out of 5
Great things :Style and comfort of the hotel, food in the restaurant, helpfulness and friendliness of the staff Problems....a little noisy at night from internal sources....not traffic. A/c Noisy and erratic But overall ,thoroughly enjoyed our stay

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by Jtheo

Thank you for your awesome review. Please come stay with us again.

3 out of 5
The good part is the location. It is within walking distance of the piers and the various transit lines. The concierge was very knowledgeable and helpful. On the down side, the room was rather small. It took a while to get used to being in such a confined space. Also there is no coffee maker in the room. We had to go to the lobby to get coffee. Amenities overall was somewhat lacking.

Posted by , from New Orleans on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Jtheo

Thank you Eric for your feedback and I am sorry to hear that your experience did not meet your expectation. We do provide coffee maker in the room upon request only. Thank you again for staying with us.

4 out of 5
The location of the Hotel could not have been better! Our room was about a 7/10. Clean, but not enough shelves in the bathroom, and the stopper in the sink did not work. Nice shower and supplies. Needed to request washcloths when they were not provided. Doorman ... very helpful. Good coffee/ hot chocolate in the lobby area, well maintained. Food at restaurant overpriced, but good. We would have eaten there more if it were more reasonable. Super Shuttle never showed up on Friday, and we eventually Ubered to the airport. The concierge help was about a 7/10 ... everyone seemed rushed! We did enjoy all of the attractions offered, but about 10 degrees warmer would have been perfect!!

Posted by on Aug 10, 2019

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Comment from Hotel Management

Sep 1, 2019 by Jtheo

Thank you for your great review. Please come stay with us again on your next trip.

4 out of 5
Great location, very friendly staff. Rooms are very small, though.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 28, 2019 by Jtheo

Thank you for your review. We hope to welcome you back at Hotel Zoe.

3 out of 5
I’ve had better experiences staying at Sheraton, Marriott and Holiday Inn. Having to working in service industry myself, the front desk service was very disappointing.

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 28, 2019 by Jtheo

Thank you for your feedback and we apologize if your experience fell short of your expectation. Please rest assure that we always strive for guest satisfaction and your feedback matter to us. We hope we can continue to have your support and we look forward to serving you better in the future.

About the Hotel Zoe Fisherman's Wharf

Location 425 North Point, San Francisco, CA 94133

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. There are 4 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hotel Zoe Fisherman's Wharf. You'll have access to the health club at a partner property. A roundtrip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Hotel Zoe Fisherman's Wharf was completed in June 2017. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1990
  • Dining venue
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (25.6 km / 15.9 mi)
  • Train station: San Francisco 4th and King Station (4.1 km / 2.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zoe Fisherman's Wharf offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

Pescatore - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Bar Zoe - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Additional policies apply to bookings reserved by persons under the age of 18. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 33.77 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 for adults, USD 10 and USD 20 for children (approximately)
  • Airport shuttle fee: USD 17 per person (one-way)
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 29.11 per accommodation, per night and includes use of:

  • - Fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zoe Fisherman's Wharf
  • Hotel Zoe San Francisco
  • Best Western Plus The Tuscan
  • The Tuscan A Noble House Hotel
  • Zoe Fisherman's Wharf
  • Hotel Zoe Fisherman's Wharf Hotel
  • Hotel Zoe Fisherman's Wharf San Francisco
  • Hotel Zoe Fisherman's Wharf Hotel San Francisco
  • San Francisco Tuscan Inn
  • Tuscan Inn Fishermans Wharf
  • Tuscan Inn San Francisco
  • Tuscan Hotel San Francisco
  • Tuscan Hotel
  • Tuscan San Francisco
  • Hotel Zoe
  • Zoe San Francisco

You should know

  • Hotel Zoe Fisherman's Wharf offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.