Skip to main content
Beginning of main content
4.5 out of 5

"Room service would be great! " More

By a verified traveler on Mon 14 Nov 2022

Enter dates to see availability

Hotel Description

4-star eco-friendly hotel near Moscone Convention Center

Central San Francisco getaway

With a stay at this Union Square hotel, you'll be within half a mile (1 km) of Moscone Convention Center and 2 miles (3 km) of Oracle Park. Lombard Street and Pier 39 are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 25 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max
$158* Per night/room Dec 18 - Dec 19

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Bay View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Hyatt San Francisco Union Square ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt San Francisco Union Square

Everyone (8) Couples (8) Family (8)
5 out of 5
Room service would be great!

Posted by on Nov 14, 2022

Was this review helpful to you?
4 out of 5
Property is very nice. Parking price is ridiculous.

Posted by on Oct 10, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 16, 2022 by AV

Good morning, thanks for taking the time out of your day to provide us with this feedback. We're pleased that you had a great stay. We look forward to having you stay with us in the future for and even better experience. Thanks and have a great rest of your weekend.

5 out of 5
Great stay

Posted by on Sep 12, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 16, 2022 by AV

Thanks for taking the time out of your day to provide us with this feedback we're glad you had a great overall experience and look forward to giving you the same experience next time around. We hope you have a great rest of your day.

5 out of 5
It is very clean and quiet. It is easy to find city's transportation to reach anywhere.

Posted by on Jul 24, 2022

Was this review helpful to you?
Comment from Hotel Management

Aug 28, 2022 by AV

Thanks for taking the time to provide us with this feedback. We're glad you had a great overall stay with us and hope you have a great rest of your day.

5 out of 5
Staff were so friendly and the house keeping was super accommodating. Hotel sheets actually smelled clean as well. One of the better hotels I have stayed in around union square. Definitely worth staying at for it's value.

Posted by on May 31, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 13, 2022 by GHSF Reservations

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Great hotel and staff

Posted by , from Modesto on Apr 5, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 6, 2022 by Grand Hyatt San Francisco Reservations

Thank you for your feedback! We hope to see you in the near future.

5 out of 5
The location is excellent! The view from the room is fantastic too.

Posted by on Mar 27, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 29, 2022 by Grand Hyatt San Francisco Reservations

Thank you for your feedback! We look forward to welcoming you in the future.

5 out of 5
Awesome place definitely recommend

Posted by on Mar 21, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 22, 2022 by GHSF Reservations

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Nov 11, 2021

Was this review helpful to you?
5 out of 5
Arnold at the front desk is EXCELLENT! Nice and professional staff.

Posted by on Oct 10, 2021

Was this review helpful to you?
Comment from Hotel Management

Oct 11, 2021 by GHSF Reservations

Thank you for the feedback!! Arnold is a valued member of our staff and it is so nice to hear of your positive experience. We look forward to welcoming you back.

About the Grand Hyatt San Francisco Union Square

Location 345 Stockton St, San Francisco, CA 94108

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Grand Hyatt San Francisco Union Square. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 668 guestrooms or units
  • 36 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (1.8 km / 1.1 mi)
  • Metro station: Powell St & Sutter St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hyatt San Francisco Union Square offers 668 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

OneUp Restaurant - Onsite buffet restaurant.

OneUP Lounge - Onsite bar. Open daily.

Coffee Cart - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch, and also through room service. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.71 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 36 for adults and USD 18 for children (approximately)
  • Covered valet parking fee: USD 85.50 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt San Francisco Union Square
  • Hyatt Hotel San Francisco Grand Square Union
  • Grand Hyatt San Francisco Union Square Hotel
  • Hyatt Francisco Union Square
  • Grand Hyatt San Francisco Union Square Hotel
  • Grand Hyatt San Francisco Union Square San Francisco
  • Grand Hyatt San Francisco Union Square Hotel San Francisco

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

  • Green Key Eco-Rating Program
url importing http://travel.travelocity.com/San-Francisco-Hotels-Grand-Hyatt-San-Francisco-Union-Square.h5883-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Francisco-Hotels-Grand-Hyatt-San-Francisco-Union-Square.h5883-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/San-Francisco-Hotels-Grand-Hyatt-San-Francisco-Union-Square.h5883-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.