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4.0 out of 5

"I thought the property was unique and fun and the location was fantastic for our outings in downtown. Was not great for Christmas with lobby bar clo ... " More

By a verified traveler on Sun 29 Dec 2019

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Hotel Description

4-star romantic hotel near Lombard Street

City center retreat

Within a 15-minute walk of this Downtown San Francisco hotel, you'll find Warfield Theater and The Regency Ballroom. SHN Curran Theatre and SF Masonic Auditorium are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. Limo/town car service, a lobby fireplace, and WiFi in public areas are also on offer.

WiFi, LED TVs

The 196 guestrooms feature WiFi, LED TVs with cable channels, and thoughtful touches like espresso makers and bathrobes. Other amenities include room service, premium bedding, and hair dryers.

ADA Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$176* Per night/room Dec 20 - Dec 21

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

ADA Premier Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Zeppelin Suite King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Zeppelin San Francisco, a Viceroy Urban Retreat ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Zeppelin San Francisco, a Viceroy Urban Retreat

Everyone (6) Couples (4) Family (1)
2 out of 5
Property looked nice but needed to change rooms due to loud walkway outside room 426. Could hear every footstep anytime a person walked by. Cleaning person came around 9am..... hotel had a weird smell, unable to get a table at restaurant, bar area was never open.

Posted by on Jan 1, 2020

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4 out of 5
I thought the property was unique and fun and the location was fantastic for our outings in downtown. Was not great for Christmas with lobby bar closed and coffee bar not available. Otherwise, we had a great time and would recommend to others to stay there!

Posted by on Dec 29, 2019

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5 out of 5
I wanna go back to SF and this property; now!! I've now been to SF 3 times in the last 3 years and this is the first time I'd wanna stay at the same place again! The staff is above and beyond the kindest group I've ever been around. The bed didn't give me back pain. I was close to everything and far enough away to be quiet. It was perfection.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 3, 2019 by Antonio Flores - General Manager

Thanks for the great review! We are thrilled you loved your stay. I will pass your praises along to my staff. We can't wait to host you next time your in SF! Peace, Love & Soul

1 out of 5

Posted by on May 18, 2019

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4 out of 5

Posted by on May 6, 2019

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5 out of 5
I like the whole atmosphere and people Location was perfect

Posted by on Apr 20, 2019

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4 out of 5

Posted by on Apr 4, 2019

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5 out of 5

Posted by on Nov 21, 2018

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5 out of 5
Wonderful Hotel near Union Square with nicely decorated rooms, comfortable beds and quiet.. The Rambler restaurant was delicious,,loved the Bloody Mary's and Stairway to Heaven cocktails. I found my go to hotel for my next visit to SF...

Posted by , from Auburn, CA on Oct 29, 2018

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5 out of 5

Fun hotel

I was told by my good friend that this hotel was a bad choice due to all the homeless in close proximity to the hotel. While their are some homeless around there it is definitely not as much as when I stayed in Portland or Denver (the homeless capital of America) I am a police officer in Philadelphia so I know trouble when I see it. I felt very comfortable walking the streets around there with my 13-year-old door right next to me. The hotel itself was great! Downstairs they had a fun game room with a lot to do and the staff was excellent. Looking forward to coming back soon!

Posted by on Jul 25, 2017

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About the Hotel Zeppelin San Francisco, a Viceroy Urban Retreat

Location 545 Post St, San Francisco, CA 94102

Renovations + Closures

The property is closed between April 01 and April 29.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. Public spaces have WiFi for a fee. There are 3 meeting rooms available. A fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Hotel Zeppelin San Francisco, a Viceroy Urban Retreat. Parking is available for a fee. A complete renovation of Hotel Zeppelin San Francisco, a Viceroy Urban Retreat was completed in March 2016. This 4-star San Francisco hotel is smoke free.

  • 196 guestrooms or units
  • 7 levels
  • 2 buildings
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: San Francisco Station (2.1 km / 1.3 mi)
  • Metro station: Powell St & Post St Stop (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zeppelin San Francisco, a Viceroy Urban Retreat offers 196 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.

Hotel Zeppelin San Francisco, a Viceroy Urban Retreat has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13 and USD 19 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 58.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Prescott
  • Prescott Hotel San Francisco
  • Prescott San Francisco
  • Prescott Hotel Kimpton
  • Hotel Zeppelin San Francisco
  • Zeppelin San Francisco
  • Hotel Zeppelin
  • Hotel Zeppelin San Francisco
  • Hotel Zeppelin San Francisco, a Viceroy Urban Retreat Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.