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4.5 out of 5

"The location and the staff of the Westin St. Francis are excellent. We loved all of the service and our room was spacious and incredibly comfortable. ... " More

By a verified traveler on Tue 05 Dec 2023

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Hotel Description

Hotel near Moscone Convention Center in San Francisco

Downtown San Francisco stay

Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Moscone Convention Center and Oracle Park. Lombard Street and Pier 39 are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. A coffee shop, dry cleaning, and luggage storage are also on offer.

Traditional Room, 1 Queen Bed, No View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$153* Per night/room Apr 6 - Apr 7

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Tower

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin St. Francis San Francisco on Union Square ratings based on 51 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin St. Francis San Francisco on Union Square

Everyone (27) Couples (11) Family (11)
5 out of 5

Posted by on Feb 26, 2024

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Comment from Hotel Management

Feb 27, 2024 by S

Thank you for your 5/5 rating!

5 out of 5
The location and the staff of the Westin St. Francis are excellent. We loved all of the service and our room was spacious and incredibly comfortable. Just an FYI, the executive suites do not have a view of Union Square, and they do not have two bathrooms. The information shared on Travelocity is not accurate for this particular hotel layout.

Posted by , from San Anselmo on Dec 5, 2023

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Comment from Hotel Management

Dec 6, 2023 by S

Thank you for your review! We are pleased to hear that you were pleased with our location and staff service. Thank you for bringing up the inaccurate room configuration on Travelocity. We will address this internally.

5 out of 5
This property exceeded my expectations. We loved every minute of being at this hotel.

Posted by on Sep 18, 2023

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Comment from Hotel Management

Oct 31, 2023 by S

Thank you for your kind review! We hope to see you again soon.

5 out of 5
Great landmark hotel. Great location to walk to several spots.

Posted by , from rio rico on Sep 12, 2023

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Comment from Hotel Management

Sep 12, 2023 by S

Hello and thank you for your review! We are delighted to hear you enjoyed our great landmark hotel in its great location. We hope to welcome you back soon!

5 out of 5

Posted by , from Madison on Jul 26, 2023

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Comment from Hotel Management

Aug 17, 2023 by S

Thank you for your 5/5 rating!

5 out of 5

Posted by on Jul 4, 2023

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Comment from Hotel Management

Jul 24, 2023 by s

Thank you for your 5/5 rating!

4 out of 5

Posted by , from Tallahassee on Jun 6, 2023

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Comment from Hotel Management

Jun 26, 2023 by S

Thank you for your 4/5 reivew!

5 out of 5

Posted by on May 27, 2023

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Comment from Hotel Management

Jun 20, 2023 by E

Thank you for the 5 star review!

5 out of 5
Fantastic staff!

Posted by on May 21, 2023

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Comment from Hotel Management

May 27, 2023 by E

thank you for the 5 star review!

4 out of 5
We didnt like there were no microwaves in the room

Posted by on Apr 10, 2023

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Comment from Hotel Management

Apr 10, 2023 by E

thank you for the review and feedback.

About the The Westin St. Francis San Francisco on Union Square

Location 335 Powell Street, San Francisco, CA 94102

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 56000 square feet (5203 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Westin St. Francis San Francisco on Union Square. The hotel can provide concierge services and wedding services. For a fee, parking is available. This San Francisco hotel is smoke free.

  • 1195 guestrooms or units
  • 31 levels
  • 2 buildings
  • 56000 sq ft of conference space
  • 5203 sq m of conference space
  • Built in 1904
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: San Francisco Station (1.9 km / 1.2 mi)
  • Metro station: Powell St & Geary Blvd Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

Oak Room Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.

Clock Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.

Caruso's - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

ENO Wine Bar - This wine bar serves dinner and light fare. Open daily.

Chateau Montelena Tasting - Onsite wine bar. Reservations are required. Open select days.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an access code.

Guests will receive an access code.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 25–45 for adults, and USD 25–44 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 70 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • st Westin
  • Westin St
  • Westin St Francis Union Square
  • Westin St Hotel
  • Westin St Hotel Francis Square Union
  • Westin St Francis Union Square Hotel
  • Westin St Francis San Francisco Union Square Hotel
  • Westin St Francis San Francisco Union Square
  • The Westin St Francis on Union Square
  • Westin St. Francis San Francisco Union Square Hotel
  • Westin St. Hotel
  • Westin St. Francis San Francisco Union Square
  • Westin St.
  • Westin Hotel San Francisco
  • The Westin St. Francis Hotel San Francisco
  • Westin San Francisco
  • San Francisco Westin
  • Westin St Francis
  • The Westin St Francis San Francisco on Union Square
  • The Westin St. Francis San Francisco on Union Square Hotel

You should know

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.