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4.4 out of 5

"Quiet and able to walk to restaurants and framers market on the Wharf. Staff was excellent. " More

By a verified traveler on Sun 02 Oct 2022

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Hotel Description

4.5-star luxury hotel near Pier 39

City center retreat

A stay at this Union Square hotel places you within half a mile (1 km) of Moscone Convention Center and 2 miles (3 km) of Pier 39. Oracle Park and Lombard Street are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 35 conference rooms, free WiFi in public areas, and valet parking. A coffee shop, express check-out, and dry cleaning are also on offer.

Traditional Room, 1 Queen Bed, Non Smoking, No View (Landmark Building)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$171* Per night/room Jan 6 - Jan 7

Traditional Room, 1 King Bed, Non Smoking (Landmark Building)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking, View (Parkview Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds, Non Smoking (Landmark Building)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 Bedroom, Non Smoking, View (Cityview Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin St. Francis San Francisco on Union Square ratings based on 43 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin St. Francis San Francisco on Union Square

Everyone (19) Couples (11) Family (13)
5 out of 5
Quiet and able to walk to restaurants and framers market on the Wharf. Staff was excellent.

Posted by on Oct 2, 2022

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Comment from Hotel Management

Oct 3, 2022 by E

thank you for the excellent review and feedback! We are happy to hear you enjoyed our location that is walkable to restaurants and the farmers market as well as our excellent staff. Please do come back and see us again!

5 out of 5

Posted by on Aug 2, 2022

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5 out of 5
Second time staying here. Will come back again.

Posted by on Jul 31, 2022

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Comment from Hotel Management

Aug 1, 2022 by E

thank you for the great review! We look forward to welcoming you back!

3 out of 5

Posted by on Jul 25, 2022

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5 out of 5

Posted by on May 30, 2022

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3 out of 5
Love the location and hotel. However I was sent to 3 rooms before I found one that was clean and unfortunately the hotel manager never reached out to at least apologize. For this to happen is sad and unimpressive. I want to stay here again with at least a little more empathy by the hotel staff.

Posted by on May 7, 2022

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Comment from Hotel Management

May 8, 2022 by E

thank you for the review and feedback. I will share this with the operations team.

3 out of 5

Posted by on Apr 24, 2022

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3 out of 5
Rooms are outdated for the price

Posted by , from WASHINGTON on Mar 14, 2022

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Comment from Hotel Management

Mar 19, 2022 by E

thank you for the review and feedback!

5 out of 5

Posted by on Jan 3, 2022

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5 out of 5

Posted by on Dec 28, 2021

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About the The Westin St. Francis San Francisco on Union Square

Location 335 Powell Street, San Francisco, CA 94102

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 56000 square feet (5203 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Westin St. Francis San Francisco on Union Square. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4.5-star San Francisco hotel is smoke free.

  • 1195 guestrooms or units
  • 31 levels
  • 2 buildings
  • 56000 sq ft of conference space
  • 5203 sq m of conference space
  • Built in 1904
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: San Francisco Station (2 km / 1.2 mi)
  • Metro station: Powell St & Geary Blvd Stop (0.1 km / 0.1 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

The Westin St. Francis San Francisco on Union Square offers 1195 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

Oak Room Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.

Clock Bar - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.

Caruso's - This coffee shop specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

ENO Wine Bar - This wine bar serves dinner and light fare. Open daily.

Chateau Montelena Tasting - Onsite wine bar. Reservations are required. Open select days.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an access code.

Guests will receive an access code.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 45 for adults, USD 25 and USD 44 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Covered valet parking fee: USD 70 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • st Westin
  • Westin St
  • Westin St Francis Union Square
  • Westin St Hotel
  • Westin St Hotel Francis Square Union
  • Westin St Francis Union Square Hotel
  • Westin St Francis San Francisco Union Square Hotel
  • Westin St Francis San Francisco Union Square
  • The Westin St Francis on Union Square
  • Westin St. Francis San Francisco Union Square Hotel
  • Westin St. Hotel
  • Westin St. Francis San Francisco Union Square
  • Westin St.
  • Westin Hotel San Francisco
  • The Westin St. Francis Hotel San Francisco
  • Westin San Francisco
  • San Francisco Westin
  • Westin St Francis
  • The Westin St Francis San Francisco on Union Square
  • The Westin St. Francis San Francisco on Union Square Hotel

You should know

  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.