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4.1 out of 5

"The interior was a bit outdated. Carpets were stained in several areas on my floor. Room was comfortable & my time there was relatively quite. " More

By a verified traveler on Wed 17 Jul 2019

Hotel Description

4-star historic hotel near Orpheum Theater

San Francisco retreat

A stay at this Downtown San Francisco hotel places you steps from SHN Curran Theatre and within a 10-minute walk of Warfield Theater. Westfield San Francisco Centre and Van Ness Avenue are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A lobby fireplace, express check-out, and dry cleaning are also on offer.

Digital TV

The 372 guestrooms have TVs with digital channels and offer minibars and room service. Other amenities include premium bedding, rainfall showerheads, and coffee/tea makers.

Junior Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, City View (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Clift Royal Sonesta Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Clift Royal Sonesta Hotel

Everyone (4) Couples (2) Family (1)
2 out of 5
Extremely overpriced and overrated. This property is undergoing renovations without any warning when booking whatsoever. The entire thing is covered in scaffolding, super hard to find because you can’t even tell what kind of building it is, and absolutely zero views from the room because all you see is metal outside your windows. They also put a $150 charge on your card for incidentals without telling you, so when I got a $500 charge immediately after checking in, I had to call and ask why my $350 one night stay was charged for $500. This is just bad customer service. The room I was given is ridiculously outdated and tiny....the bathroom is literally the smallest space I’ve ever seen (my body touches the tub and the sink on either side when using the toilet...it’s SUPER uncomfortable). The TV is hardly a flat screen, and maybe 30 inches at best? The room service menu is weak and costs a fortune...I have no problem paying for room service but why is $20 worth of fruit practically the only thing on the menu? Beds are uncomfortable. Giant mirrors everywhere in the room, normally I wouldn’t complain about too many mirrors but this is just weird. Why do we need the entire length and height of the wall covered in a mirror behind and in front of the bed? For reasons I don’t even want to know. The front desk check in was nice, and the 12pm check out is also convenient. But other than that...not even close to being worth the money.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 10, 2019 by Guest Services

Dear Guest, We appreciate you choosing our hotel while in San Francisco and sharing your feedback about the experience. We’re sorry to see that our incidentals deposit came as a surprise to you. You’ll find that this practice is common among most U.S. hotels, and we do our best to ensure that our visitors are informed at the time of booking and again upon arrival. We are excited to share that The Clift Royal Sonesta Hotel will be reimagined between mid-September and late March of 2020, which will include dramatically updated guest rooms. We hope you’ll visit us again next year, and we’re sure you’ll love the updates! Best, The Clift

4 out of 5
The interior was a bit outdated. Carpets were stained in several areas on my floor. Room was comfortable & my time there was relatively quite.

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 19, 2019 by Guest Services

Dear Guest, It was a pleasure to welcome you to The Clift and to find your positive feedback and helpful suggestions. We continually strive to elevate the visitor experience and we hope to fully win you over on your next stay. Kind regards, The Clift

5 out of 5
Staff was very friendly from the minute we walked in. They checked me in early because my room was available. The day we checked out, bell service was attentive and kept our luggage until nighttime. Extremely pleased with everything and will definitely return.

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 9, 2019 by Guest Services

Dear Guest, We strive to ensure that our visitors are made to feel welcome and right at home from the moment they walk through our doors, and we’re thrilled that our reception team took such great care of you! Come back again soon for another convenient stay in the heart of downtown San Francisco! Warm regards, The Clift

5 out of 5
Every staff member we dealt with was beyond professional,friendly and helpful. It was the first time my young teen daughters had an overnight trip with me to shop Union square and this hotel helped make it a perfect,special trip we’ll never forget! Thank you!

Posted by on Dec 31, 2018

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Comment from Hotel Management

Jan 9, 2019 by Guest Services

Dear Ann-Marie, Thank you for the honor of hosting your first Mother/Daughter getaway! We couldn’t be happier to know that you young ladies had an unforgettable time, and we hope you’ll make visiting The Clift a part of your annual tradition! Best wishes, The Clift

4 out of 5
Great location, close to lots of good restaurants and shops.

Posted by on Dec 21, 2018

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Comment from Hotel Management

Dec 27, 2018 by Guest Services

Dear Guest, It was a pleasure to welcome you to our amazing city and to The Clift. We trust that our central location allowed you to get the most out of your time here in San Francisco, and we hope you’ll be back to see us again at your soonest opportunity! Take care, The Clift

5 out of 5
Stayed 4 nights. Enjoyed comfortable room, ideal place to walk around.!

Posted by , from Mississippi on Jul 6, 2018

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Comment from Hotel Management

Jul 8, 2018 by Clift Front Desk Manager

We are glad to know that you enjoyed your stay, we appreciate you taking the time to give us some feedback from your stay. We are looking forward to your next visit.

4 out of 5

Lets Go Into the City and See a Play!

Cons: Staffing
Location: Location was excellent if you were interested in plays, musicals and other fun productions. Restaurants galore and just two blocks from Union Square.
Then right before we leave the house, the Mrs. says, "let's see if we can get a good hotel, as well?" Since living in Oakland, it was the first time we did such a fun thing. Just go across the bay waters (with Bart) and spend a fun evening with good friends, an excellent meal at Marines Memorial Restaurant and the musical, "The Color Purple", then spend the night spoiling ourselves at the Clift Hotel. The Clift Hotel is in many ways a new adventure in a great hotel. Staffing was short by one person at the hotel desk but other than that they registered us and off we went to our beautiful room. My wife was ecstatic when she saw the closet and her very own "powder room". Couldn't hear sounds that would be typically in a city, horns, vehicles, etc. The pillows and bed were to die for in terms of comfort. We will be back there one day again this year.

Posted by , from Oakland CA on May 7, 2018

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Comment from Hotel Management

May 15, 2018 by Cliftmanager

We are thrilled you had such an adventure on your weekend getaway. Thank you for choosing to stay at the Clift while in San Francisco. Thank you for taking the time to give us some feedback and review of your stay. We are certainly looking forward to your return.

About the The Clift Royal Sonesta Hotel

Location 495 Geary St, San Francisco, CA 94102

Renovations + Closures

This property is closed from March 28 2020 to December 31 2020 (dates subject to change).

The following facilities or services will be unavailable from May 21 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the eco-friendly The Clift Royal Sonesta Hotel. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 372 guestrooms or units
  • 16 levels
  • Built in 1915
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (23.5 km / 14.6 mi)
  • Train station: San Francisco Station (2.4 km / 1.5 mi)
  • Metro station: Powell St & Geary Blvd Stop (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Clift Royal Sonesta Hotel offers 372 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium digital channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

The Clift Royal Sonesta Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

For guests with pets, a pet indemnity form must be filled out at the Front Desk when checking-in. An additional cleaning fee may be applied after check-out, if necessary.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.00 for adults and USD 18.00 for children (approximately)
  • Valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night
  • Facilities fee: USD 0 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clift
  • Clift Hotel
  • Clift Hotel San Francisco
  • Clift San Francisco
  • San Francisco Clift Hotel
  • Clift Royal Sonesta Hotel San Francisco
  • Clift Royal Sonesta Hotel
  • Clift Royal Sonesta San Francisco
  • Clift Royal Sonesta
  • The Clift Royal Sonesta
  • The Clift Royal Sonesta Hotel Hotel
  • The Clift Royal Sonesta Hotel San Francisco
  • The Clift Royal Sonesta Hotel Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.