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"My old town is still cold and windy at night. Parking should be free. No breakfast just dry package muffins. Gross! " More

By a verified traveler on Mon 29 Mar 2021

Hotel Description

3.5-star hotel in The East Side

Near the airport

Your stay at this The East Side hotel places you within 12 miles (20 km) of Oracle Park and Moscone Convention Center. San Francisco Museum of Modern Art and San Francisco State University are within 12 miles (20 km).

Free shuttle, breakfast

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free buffet breakfast.

Comfy beds, WiFi

The 312 guestrooms feature comforts like pillowtop beds and down comforters, while living rooms and refrigerators offer the conveniences of home. Other amenities include balconies or patios, MP3 docks, and flat-screen TVs with cable channels.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
$105* Per night/room May 31 - Jun 1

Suite, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Corner

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites San Francisco Airport - South San Francisco ratings based on 31 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Embassy Suites San Francisco Airport - South San Francisco

Everyone (12) Couples (4) Family (15)
1 out of 5

Posted by on Apr 18, 2021

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4 out of 5
My old town is still cold and windy at night. Parking should be free. No breakfast just dry package muffins. Gross!

Posted by on Mar 29, 2021

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5 out of 5
The room was very nice. The lobby was was very nice. The front desk clerk was very professional

Posted by on Jan 23, 2021

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1 out of 5
There was construction going on in the hotel and I had asked them to change the room and I had gotten to change the room and I am they didn’t give me the right kind of accommodation for the room I got a standard room but I’m being charge for an upgraded room when it was on they had an a shift changing for their time I had I’m how to speak to another person And that person was rude so I’m being charged for a room that I’m not kidding I should be trying to last or have some kind a discounted rate for that room and all they can tell me is that it is not their problem but it’s a third-party so I need to contact on how I purchased the room

Posted by , from South San Francisco Embassy suites on Mar 15, 2020

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2 out of 5
We were assigned a room that someone else was already in; the mattress seemed too old; the water in the hot tub was dirty; carpets and floor in lobby area and lounge was sticky and not vacuumed. Very disappointed.

Posted by , from Salinas, on Mar 8, 2020

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3 out of 5

Posted by on Feb 28, 2020

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3 out of 5
Ive always enjoyed my stay at Embassy Suites, but this was my first location where things weren't up to par. While the staff was excellent, the room and and bar there left something desired. The shower head would come out of the wall with little to no heat. When putting on the air conditioning heat came out. Lots of heat. The bar was over priced and drinks were watered down. Oh and prepare for $31 parking...

Posted by , from San Francisco on Feb 12, 2020

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5 out of 5

Posted by on Jan 22, 2020

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2 out of 5
It was VERY loud all night long. There were children screaming and yelling and running up and down the halls all night. Plus people were partying very loudly throughout the hotel which prevented us from getting sleep. The room was dirty and falling apart. The floor into the bathroom had a huge chip out of it and was a fall hazard. We could smell peaple doing drugs in the building and we have children so that was not ok. Very very disappointing and we will not stay there again.

Posted by on Jan 21, 2020

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5 out of 5
Wonderfully accommodating hotel. Fabulous breakfast and helpful staff. Room was set-up perfectly to offer needs for work and downtime. Highly recommend!

Posted by on Jan 12, 2020

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About the Embassy Suites San Francisco Airport - South San Francisco

Location 250 Gateway Blvd, South San Francisco, CA 94080

Renovations + Closures

This property is closed from April 20 2020 to January 10 2021 (dates subject to change).

Property Features

Embassy Suites San Francisco Airport - South San Francisco offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. WiFi is free in public spaces. A business center and limo/town car service are available. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites San Francisco Airport - South San Francisco. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee. This 3.5-star South San Francisco hotel is smoke free.

  • 312 guestrooms or units
  • 10 levels
  • Built in 1988
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (7.3 km / 4.5 mi)
  • Train station: South San Francisco Station (1.3 km / 0.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites San Francisco Airport - South San Francisco offers 312 accommodations with MP3 docking stations and safes. Rooms open to balconies or patios. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature down comforters. 26-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This South San Francisco hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites San Francisco Airport - South San Francisco has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 75 per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 13.95 (rates may vary)
  • Self parking fee: USD 33.00 per day (in/out privileges)
  • Pet fee: USD 75 per pet
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel South San Francisco San Airport Francisco
  • Embassy Suites San Francisco Airport South San Francisco
  • Embassy Suites San Francisco Airport South San Francisco Hotel
  • Embassy Suites San Francisco Airport South San Francisco Hotel
  • Embassy Suites San Francisco Airport South San Francisco
  • Embassy Suites San Francisco
  • Embassy Suites San Francisco Airport - South San Francisco Hotel
  • Hotel Embassy Suites San Francisco Airport - South San Francisco
  • Embassy Suites San Francisco Hotel

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.