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4.4 out of 5

"I have to say this hotel was fabulous! I stayed for a week and everything was perfect! I was able to stay in one of their renovated rooms which had a ... " More

By a verified traveler on Sun 04 Feb 2018

Hotel Description

4-star hotel near Westfield San Francisco Centre

Close to the beach

Within a 10-minute walk of this Downtown San Francisco hotel, you'll find Westfield San Francisco Centre and SHN Curran Theatre. San Francisco Museum of Modern Art and Powell and Market Cable Car Turnaround are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a 24-hour fitness center. Traveling on business? Take advantage of the 10 conference rooms, business center, and valet parking. WiFi in public areas is free.

Comfy beds, WiFi

The 401 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Smart TVs come with satellite channels, and other amenities include WiFi and sofa beds.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$162* Per night/room Dec 22 - Dec 23

Club Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Bay View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

San Francisco Marriott Union Square ratings based on 49 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for San Francisco Marriott Union Square

Everyone (13) Family (4)
1 out of 5
I wasn’t able to take the opportunity to arrive and stay ,due to unexpected circumstances ,my mother I’m supposed to bring her around to San Francisco had a bad accident tripped n broke her hips and had surgery was that the reason we cancelled the trip and we’re not happy the outcome we explained the reason and still they charged us the two rooms charge and I don’t understand why I didn’t get the full amount of reunbursement ,pls help us to solve it and to get back the rest amt of refund,I’m already in debt in my moms medical bills unfortunately...thanks...

Posted by on Jul 19, 2019

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5 out of 5

Posted by on May 31, 2019

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5 out of 5

Posted by on Apr 12, 2019

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5 out of 5
A great location. Clean friendly and helpful staff.

Posted by on Mar 3, 2019

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3 out of 5
So, first all, the property is beautiful and has a wonderful location. The staff are friendly and very helpful. The rooms are clean and cozy. Now, for the reason I would chose another hotel over this one. Guests are nickel and dimed to death. You already pay $200+ for a room. There is no satellite TV (an enormous TV is in the room, but to watch anything other than ABC, CBS, or NBC, you must have some sort of subscription. Also, parking is around $70! If that wasn't bad enough, wi-fi is also extra. Oh, and were you actually hungry for breakfast, that's extra, too. There are so many other wonderful choices in the city. Why would anyone want to stay here unless they didn't have a choice? I didn't have a choice. Grrrr.

Posted by on Feb 10, 2019

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1 out of 5
Hotel workers on strike. Had to make beds, get supplies, clean up on your own. Strikers on bullhorns every morning starting 5-6:00 AM. Hotel managed to put a breakfast together but otherwise restaurants and room service not available. And could they provide complimentary breakfast for your inconvenience -- NO. Ante up $24.00 for no service!

Posted by on Oct 8, 2018

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5 out of 5
Great hotel and superb customer service. Would gladly stay there again.

Posted by on Sep 24, 2018

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5 out of 5

Wonderful place to stay!

I have to say this hotel was fabulous! I stayed for a week and everything was perfect! I was able to stay in one of their renovated rooms which had a great view of the city and was conveniently located near shopping, restaurants and near city attractions. I would highly recommend this hotel and it’s staff. Thank you!

Posted by on Feb 4, 2018

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5 out of 5

Enjoyed our stay!!!

Super nice hotel! Beds were very comfortable, room clean, and HOT water for baths and showers. Would definitely stay here again if I were in the San Francisco area

Posted by , from Kerrville,TX on Jul 5, 2017

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Comment from Hotel Management

Jul 8, 2017 by Manager

Dear Trelawny, Thank you for your excellent feedback! Feedback like yours is truly appreciated and valued. We continuously strive to provide our guests with clean, comfortable accommodations followed by excellent customer service and feedback like yours show we are achieving our goals of service excellence. It was our pleasure hosting you, and we cannot wait to welcome you back when your travels bring you back to San Francisco! Oscar Rodriguez General Manager

4 out of 5

Centrally located hotel

Our hotel experience was great. Although booking through a third party is always a hassle as far as unguaranteed desired room, third party staff is always kind enough to put a note and when lucky enough to have a decent and very customer friendly hotel manager, change of room can be accommodated, also depending on availability. Overall, had a nice experience as things still worked out how we wanted to.

Posted by , from MT on Apr 11, 2017

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About the San Francisco Marriott Union Square

Location 480 Sutter Street, San Francisco, CA 94108

Renovations + Closures

The following facilities will be closed from 26 November 2019 to 28 November 2019 (dates subject to change):

  • Bar/Lounge

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 3276 square feet (304 square meters) and includes conference space. The business-friendly San Francisco Marriott Union Square also features a 24-hour fitness center, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 401 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 3276 sq ft of conference space
  • 304 sq m of conference space
  • Built in 1971
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (23 km / 14.3 mi)
  • Train station: San Francisco 4th and King Station (2.7 km / 1.6 mi)
  • Metro station: Powell St. Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

San Francisco Marriott Union Square offers 401 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2018.

  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.

The Restaurant - This restaurant specializes in American cuisine and serves breakfast only.

Bin480 - This restaurant specializes in Californian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 70.68 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel San Francisco Union Square
  • San Francisco Marriott Union Square
  • Marriott San Francisco
  • San Francisco Marriott Union Square Hotel San Francisco
  • San Francisco Marriott Union Square Hotel
  • San Francisco Marriott Union Square Hotel
  • San Francisco Marriott Union Square San Francisco
  • San Francisco Marriott Union Square Hotel San Francisco
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.