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"Very clean and friendly staff. First time at Comfort Inn " More

By a verified traveler on Mon 12 Dec 2022

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Hotel Description

Hotel near Pier 39 in San Francisco

Seaside stay

Within a 10-minute walk of this Marina District hotel, you'll find Ghirardelli Square and Lombard Street. Pier 39 and Presidio of San Francisco are also within 2 miles (3 km).

Renovated in 2016

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Business travelers can take advantage of the express check-in. Self parking, express check-out, and a computer station are also offered.

Traditional Room, 2 Twin Beds, No View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$135* Per night/room May 21 - May 22

Traditional Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Bay View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, Non Smoking, Bay View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Traditional Room, 2 Queen Beds, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Twin Beds, Accessible, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Inn by the Bay ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn by the Bay

Everyone (6) Couples (1) Family (3)
5 out of 5
Awesomeness

Posted by on Jan 27, 2023

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Comment from Hotel Management

Jan 28, 2023 by Eva

Thank you again, and Happy New Year's

5 out of 5
Very clean and friendly staff. First time at Comfort Inn

Posted by on Dec 12, 2022

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Comment from Hotel Management

Dec 14, 2022 by Eva

Glad to hear that you were happy with the hotel and the staff, thank you and Happy Holidays!

1 out of 5

Posted by , from WHITTIER on Nov 18, 2022

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4 out of 5

Posted by on Nov 12, 2022

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5 out of 5

Posted by on Oct 6, 2022

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5 out of 5
Keep up the good work.

Posted by on Aug 29, 2022

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Comment from Hotel Management

Aug 29, 2022 by GM

Dear Robert,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,David CotlaGeneral ManagerComfort Inn San Francisco

4 out of 5

Posted by , from San Francisco on Feb 12, 2022

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2 out of 5
the parking was very tight, and very expensive $30/night without warning never again this place, courtains were dirty and had blood stain on it,

Posted by on Feb 16, 2021

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Comment from Hotel Management

Feb 24, 2021 by Managment

Thank you for your feedback. I'm so sorry for your experience. I have forwarded those concerns to housekeeping. Thank you again for your feedback.

1 out of 5
I was so upset. They do not accept cash and only credit cards with chips which really upset me because i had both but no chipped card and was not warned about these strict rules which i have never encountered before. So we had to go elsewhere.

Posted by , from Sacramento CA on Jul 24, 2020

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5 out of 5
A pleasant stay at Comfort Inn By the Bay. Within short distance to most of the attractions that we were to visit. Good complimentary breakfast. Very clean and comfortable room. Will choose again when needed.

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 7, 2019 by Comfort Inn

Thank you for your feedback.

Property Features

Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn by the Bay. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn by the Bay was completed in January 2016. This San Francisco hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 11 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: San Francisco Station (4.7 km / 2.9 mi)
  • Metro station: Hyde St & Lombard St Stop (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn by the Bay offers 138 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per night
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Bay
  • Comfort Inn Bay Hotel
  • Comfort Inn Bay Hotel San Francisco
  • Comfort Inn Bay San Francisco
  • Comfort Inn By The Bay Hotel San Francisco
  • Comfort Inn San Francisco
  • San Francisco Comfort Inn
  • Comfort Inn by the Bay Hotel
  • Comfort Inn by the Bay San Francisco
  • Comfort Inn by the Bay Hotel San Francisco

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.