Shadow Mountain Resort

3.5 star property
Golf resort near El Paseo Shopping District

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Photo gallery for Shadow Mountain Resort

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Studio Suite, 1 King Bed, Sofabed, Kitchenette  | Desk, iron/ironing board, rollaway beds, bed sheets
Daily cooked-to-order breakfast for a fee
Reception
 Villa, 2 Bedrooms, 2 Kings, Fireplace, Kitchen  | Bathroom | Hair dryer, towels
Reviews
8.6

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • KitchenKitchenKitchen
  • Parking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
45750 San Luis Rey Ave, Palm Desert, CA, 92260
  • Popular LocationEl Paseo Shopping District5 min walk
  • Popular LocationLiving Desert Zoo and Gardens3 min drive
  • Popular LocationMcCallum Theatre3 min drive
  • AirportOntario, CA (ONT-Los Angeles - Ontario Intl.)88 min drive

Room options

Villa, 2 Bedrooms, 2 Kings, Fireplace, Kitchen

  • 1400 sq ft
  • Sleeps 4
  • 2 King Beds

Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

9.5/10 Exceptional
  • 1100 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Condo, 1 Bedroom, 1 King with Sofabed, Kitchen

10/10 Exceptional
  • 900 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Sofabed, Kitchenette

8.7/10 Excellent
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Palm Desert

In Palm Desert .Stay at this Palm Desert resort and you'll be within half a mile (1 km) of El Paseo Shopping District and 2 miles (3 km) of Living Desert Zoo and Gardens. McCallum Theatre and Palm Desert Aquatic Center are also within 2 miles (3 km).

What's nearby

  • El Paseo Shopping District - 5 min walk
  • The Gardens on El Paseo - 8 min walk
  • Living Desert Zoo and Gardens - 3 min drive
  • McCallum Theatre - 3 min drive
  • Palm Desert Aquatic Center - 4 min drive

Getting around

  • Palm Springs Station - 25 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive

Restaurants

  • The Real Italian Deli - 14 min walk
  • Jamba - 12 min walk
  • California Fish Grill - 9 min walk
  • Blaze Pizza - 13 min walk
  • Luna Grill Palm Desert - 11 min walk

About this property

Shadow Mountain Resort

Golf resort near El Paseo Shopping District
As a guest of Shadow Mountain Resort, you'll find 5 spa tubs, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at Shadow Mountain Resort. Free self parking is available.

Smoking is allowed in designated areas at this Palm Desert resort.

  • 125 guestrooms or units
  • 2 levels
  • 7 buildings
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Shadow Mountain Resort offers 125 air-conditioned accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. Kitchens offer refrigerators, microwaves, and coffee/tea makers.

40-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18 holes of golf
  • 5 spa tubs
  • Gym
  • Outdoor pool
  • Sauna
  • Tennis
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12–20 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. Contactless check-out is available.

We should mention

  • Pool access available from 8 AM to 10 PM.

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

How close is Shadow Mountain Resort to the airport?

Shadow Mountain Resort is 8.4 mi (14-min drive) away from the Bermuda Dunes, CA (UDD) airport, the closest popular airport to the property.

Does Shadow Mountain Resort have an airport shuttle?

Airport shuttle services are not available at Shadow Mountain Resort.

Does Shadow Mountain Resort offer free breakfast?

Free breakfast isn’t provided at Shadow Mountain Resort, but cooked-to-order breakfast is offered for a fee of between USD 12 and 20 per person.

Is there a casino at Shadow Mountain Resort?

No, there is no casino at this resort, but Agua Caliente Casino Cathedral City (11-min drive) and Agua Caliente Casino (14-min drive) are nearby.

What time is check-in at Shadow Mountain Resort?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Shadow Mountain Resort?

This resort offers free self parking.

Does Shadow Mountain Resort have a pool?

Shadow Mountain Resort features an outdoor pool. Guests can enjoy pool access from 8 AM to 10 PM.

Does Shadow Mountain Resort have a restaurant?

Shadow Mountain Resort is home to Delish Bistro + Bar, which features pool views, a poolside location, and brunch. The dining venue(s) will be closed seasonally each year from June 2 to September 30.

Does Shadow Mountain Resort have a spa?

There are no spa services available at this resort.

How close is Shadow Mountain Resort to downtown Palm Desert?

Shadow Mountain Resort is 0.4 mi away from Palm Desert.

Shadow Mountain Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 383 out of 750 reviews" "
Rating 8 - Good. 234 out of 750 reviews" "
Rating 6 - Okay. 71 out of 750 reviews" "
Rating 4 - Poor. 37 out of 750 reviews" "
Rating 2 - Terrible. 25 out of 750 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gina

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was surprised this property was even listed on expedia. The room was so smelly and stinky that I called and complained and they sent me some room spray. It smelled like mold, mildew and smoke. I only booked this room because it had a pull out bed as well and guess what, the pull out bed was broken and didn't even open out. You couldn't even sit on the couch, it smelled so badly. I had to get fresh sheets and put them on the couch to sit on it. Even the little dinette had folded paper stuffed under the leg to keep it steady. When I complained and asked for a different room they said they couldn't change the room since they didn't have any other available, they wouldn't give me a refund because I didn't book directly with them. All in all this place was terrible and definitely overprices, if I had stayed in a motel I would have had a better experience.
Stayed 2 nights in Feb 2024

8/10 Good

Lisa

Beautiful grounds. Great location. Carpet needs cleaning. Unable to use 2 chairs as bolts were loose otherwise nice unit
Stayed 14 nights in Feb 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Ernest

Loved the tennis opportunities and other amenities.
Stayed 5 nights in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here
Many places in the area that are cleaner, nicer, more comfortable and with much better customer service than this place. Do yourself a favor and don’t stay here.
Stayed 4 nights in Dec 2023

6/10 Okay

Olga

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This is not a 4 star resort, but rather a 3 star hotel. Buildings are old. Pool and jacuzzi need resurfacing Kitchen was outdated: old coffee maker, no dishwasher There was a dead bug inside kitchen counter There is no housekeeping service, no hand-soap, body wash, conditioner or body lotion in the bathroom. Bathroom is very small It would be OK for $ 100 per night, but not for $ 180
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Al

Stayed 2 nights in Nov 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is run down: chipped paint, holes in the ceiling tiles, ancient & noisy A/C unit, dated room decor. The towels are rough & of very poor quality. The toiletries provided are embarrassing: bar of soap & shampoo of Motel 6 caliber. The lighting in the parking lot & throughout the exterior of the property is very dim (making it feel unsafe). There are residents who live there. After midnight on the night of my arrival, there were 2 dogs running around the parking lot barking with the owner chasing them. In the middle of the day, there was a different larger dog (pit bull or pit mix-aggressive looking) was sitting on the grass near the pool-not on a leash & not restrained. The front desk closes I at some point at night, so security personnel checked me in. I interacted with one staff member over the phone & 2 in person-they were all very friendly & helpful. The pictures & description for this "resort" are not consistent with what I experienced during my stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023