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Boardwalk Beach Hotel

2.5-star property
9600 S Thomas Dr, Panama City Beach, FL 1-855-201-7819

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3.4 out of 5
See all 26 Travelocity Reviews

"The a/c needed some work bu the room was clean and neat " More

By a verified traveler on Tue 21 Jul 2020

Points Of Interest

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Hotel Description

Beachfront hotel near Shipwreck Island Waterpark

On the beach

Within a 15-minute walk of the hotel, you'll find Ripley's Believe It or Not and WonderWorks. Also, Thomas Drive is within half a mile (1 km) and Signal Hill Country Club is within 2 miles (3 km).

Poolside dining

A private beach, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Cable TV, refrigerators

Featuring conveniences like refrigerators and microwaves, the 320 guestrooms also offer coffee/tea makers and TVs with cable channels. Hair dryers, safes, and phones are also available.

Dunes Double Hotel View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$71* Per night/room Mar 10 - Mar 11

1st Floor, Tides 2 Double Beds Beachside with Patio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dunes 2 Queen Beach View Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Dunes Double Gulf Side

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dunes Double Gulf Side with Futon Bunk

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Tides 2 Double Beds Beachside with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Boardwalk Beach Hotel ratings based on 26 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Boardwalk Beach Hotel

Everyone (16) Couples (3) Family (6)
2 out of 5

Posted by on Sep 27, 2020

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Comment from Hotel Management

Oct 2, 2020 by Hotel manger

Dear Mr. / MS I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. If there is anything further I can do, please do not hesitate to contact me. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4 out of 5
The a/c needed some work bu the room was clean and neat

Posted by on Jul 21, 2020

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Comment from Hotel Management

Jul 22, 2020 by Hotel manger

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

5 out of 5

Posted by on Jul 20, 2020

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Comment from Hotel Management

Jul 22, 2020 by Hotel manger

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

5 out of 5
Very nice hotel right on the beach which was the best part

Posted by , from Luverne AL on Jul 6, 2020

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Comment from Hotel Management

Jul 22, 2020 by Hotel Manger

Dear Zaribrianna I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4 out of 5
Good location. My cats loved jumping back an forth on the 2 double beds. Bathroom needs ventilation though.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 6, 2020 by Hotel manger

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel.If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

5 out of 5

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 21, 2020 by Hotel Front Desk Manger

I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

5 out of 5
I am a resident of Callaway, FL. When Hurricane Michael hit Mexico beach 10/10/218, after that PC/PCB/Mexico Beach/Port St. Joe, THE NORTHERN PANHANDLE, this has always been a nice place to get away from the disaster that has occured. WE ARE #850/PANHANDLE STRONG. Thank you All so Much!

Posted by on Nov 16, 2019

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Comment from Hotel Management

Dec 31, 2019 by Hotel Front Desk Manger

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4 out of 5
Great view and beach set up. Room was clearly storm damaged and not renovated.

Posted by on Oct 21, 2019

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2 out of 5
For the four days we were there we did not have housekeeping come one day! We either had to go to front desk (which was not close) or catch housekeeping out on the sidewalk somewhere to ask for some towels! We emptied our own trash. Floors were not clean. They seem to be letting this place go.

Posted by , from Birmingham, AL on Oct 15, 2019

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1 out of 5
When we arrived at 2 am our room had not been cleaned and there was sand everywhere. We had to go back and get keys to another room it was ok clean. This place is outdated and smells and the hallway off the elevator smells like wet dog . We'll never stay there again.

Posted by on Sep 25, 2019

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Comment from Hotel Management

Oct 2, 2019 by Hotel Front Desk Manger

Dear Mr. / MS I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me in reference to rebooking for a future date. If there is anything further I can do, please do not hesitate to contact me. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

About the Boardwalk Beach Hotel

Location 9600 S Thomas Dr, Panama City Beach, FL 32408

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

The property will be renovating from February 15 2021 to March 31 2021 (completion date subject to change). The following areas are affected:

  • Exterior
  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at Boardwalk Beach Hotel, and enjoy summer activities like parasailing. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Panama City Beach hotel is smoke free.

  • 320 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3600 sq m of conference space
  • Built in 1988
  • Bar on the beach
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Northwest Florida Beaches Intl. Airport (ECP) (31.2 km / 19.4 mi)
  • Parking: Free self parking

Room Amenities

Boardwalk Beach Hotel offers 320 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Food Court - This delicatessen specializes in American cuisine and serves breakfast and lunch.

Rusty Anchor - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Under the Boardwalk - This beach restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Beach volleyball on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Parasailing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at 8:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 70 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 45.00 per stay
  • Resort fee: USD 3.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resort At The Boardwalk Beach
  • Boardwalk Beach Resort Hotel
  • Boardwalk Resort Hotel
  • Boardwalk Beach Hotel Condominiums
  • Boardwalk Beach Panama City
  • Boardwalk Beach Resort Condominiums Hotel Panama City Beach
  • Boardwalk Beach Resort Hotel Panama City Beach
  • Boardwalk Beach Panama City Beach
  • Hotel At The Boardwalk Beach Panama City Beach
  • Boardwalk Beach Hotel Panama City Beach
  • Boardwalk Beach
  • Boardwalk Beach Hotel Hotel
  • Resort At The Boardwalk Beach
  • Boardwalk Beach Hotel Panama City Beach
  • Boardwalk Beach Hotel Hotel Panama City Beach
  • Hotel At The Boardwalk Beach Panama City Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.