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Boardwalk Beach Hotel

2.5-star property
9600 S Thomas Dr, Panama City Beach, FL 1-855-201-7819
2.9 out of 5
See all 36 travelocity Reviews

"The description is misleading, there are no private balconies. The elevators may only work half the time. The clientele are less than desireable. The ... " More

By a verified traveler on Wed 13 Apr 2022

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Hotel Description

Beachfront hotel with 2 outdoor pools in Panama City Beach

On the beach

Within a 5-minute walk of the hotel, you'll find Thomas Drive and Panama City Beaches. Signal Hill Country Club and WonderWorks are also within 2 miles (3 km).

Poolside dining

A private beach, 2 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Dunes Double Hotel View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$101* Per night/room Apr 9 - Apr 10

1st Floor, Tides 2 Double Beds Beachside with Patio

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dunes 2 Queen Beach View Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Dunes Double Gulf Side

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Dunes Double Gulf Side with Futon Bunk

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Tides 2 Double Beds Beachside with Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Boardwalk Beach Hotel ratings based on 36 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Boardwalk Beach Hotel

Everyone (10) Couples (11) Family (11)
2 out of 5
I was supposed to have a beach view room, I was behind the pool. I couldn’t have used my patio anyway bc the A/C from the room above drained into it and flooded it. It was gross. The tub backed up on us. The beds weren’t clean. The ceiling was cracked from old water damage. The bathroom smelled so badly or mildew that we didn’t even brush our teeth in it. I will never stay here again.

Posted by on Aug 4, 2022

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Comment from Hotel Management

Aug 6, 2022 by Royal American Beach Getaways

Thank you for your comments

1 out of 5
room is really dirty, this is not a place ready to be rented, croach in our room

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jun 24, 2022 by Royal American Beach Getaways

Thank you

1 out of 5
TERRIBLE EXPERIENCE, pictures of the hotel were deceiptive. This is an old, poorly maintained hotel that is dirty. The walls are so thin you can easily hear anyone in an neighboring room talking. Worst hotel we have ever stayed at.

Posted by on Apr 21, 2022

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Comment from Hotel Management

May 6, 2022 by Royal American Beach Getaways

Thank you

3 out of 5
The description is misleading, there are no private balconies. The elevators may only work half the time. The clientele are less than desireable. The cops were caled for neighboring domestic disputes. The beach was lovely!

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 14, 2022 by Royal American Beach Getaways

Thank you for your comments

2 out of 5
No hot water, asked about it and they said you have to let run for a really long time before it will even get hot enough to take a shower. The tv is soooo blurry like the connection is going out blurry….. then 3 am the people beside us was soooo loud they were beating the walls, we had to call front desk, they seemed to have got it together because i went on off to sleep. We have stayed here many times and this was the worst experience of my life. Will definitely be staying away from board walk now…

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 8, 2022 by Director of Guest Services

Dear Jessica, I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I want to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Don't hesitate to contact me. If there is anything further, I can do. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Director of Guest Services Royal American Hospitality Inc.

2 out of 5
The hotel staff are LAZY, excluding the lady that checked me in. I was charged an additional $28.00 upon arrival for I don't know what because the receptionist couldn't elaborate due to the system. The rooms are ok with great views but the property needs updating! I stayed 2 days the room was disgusting and did not get housekeeping, the heat was broken yet maintenance did not come to repair, the toilet was overflooded. The only great thing about the resort was it being pet-friendly on the beautiful beach!

Posted by , from Phenix city on Jan 10, 2022

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Comment from Hotel Management

Jan 11, 2022 by Director of Guest Services

Dear Maurquitta, I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I want to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Don't hesitate to contact me. If there is anything further, I can do. Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc.

1 out of 5
It wasnt the boardwalk that i wanted to stay at or the one i thought i was getting. The name is very miss leading. Rhis place didnt even have a ice machine that worked. Not to mention they charged you for ice if they did. Oh and they only take card so i had to make a extra trip just to put more money on my card.

Posted by on Jan 7, 2022

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Comment from Hotel Management

Jan 8, 2022 by Royal American Beach Getaways

Thank you for your comments.

1 out of 5
Property is in disrepair. Paid for a beachfront room. Absolutely no beachview.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Director of Guest Services

Dear April I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me If there is anything further I can do, Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc.

4 out of 5
Awesome place to stay. Beds are a lil hard but they work. Very nice staff. And beach access is awesome.

Posted by on Sep 25, 2021

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Comment from Hotel Management

Sep 29, 2021 by Director of Guest Services

Dear Paul I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. Please contact me If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc.

3 out of 5
Nothing and the price

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 29, 2021 by Director of Guest Services

Dear Tharin I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. Please contact me If there is anything further I can do, Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Director Of Guest Services Royal American Hospitality Inc

About the Boardwalk Beach Hotel

Location 9600 S Thomas Dr, Panama City Beach, FL 32408

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 2 outdoor swimming pools at Boardwalk Beach Hotel, and enjoy summer activities like parasailing. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This Panama City Beach hotel is smoke free.

  • 320 guestrooms or units
  • 6 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 40000 sq ft of conference space
  • 3600 sq m of conference space
  • Built in 1988
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site
  • Bar on the beach

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Boardwalk Beach Hotel offers 320 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Food Court - This delicatessen specializes in American cuisine and serves breakfast and lunch.

Rusty Anchor - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Under the Boardwalk - This beach restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Parasailing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at 8:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 70 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Protective clothing is not available to guests
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 45.00 per stay
  • Resort fee: USD 5.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Resort At The Boardwalk Beach
  • Boardwalk Beach Resort Hotel
  • Boardwalk Resort Hotel
  • Boardwalk Beach Hotel Condominiums
  • Boardwalk Beach Panama City
  • Boardwalk Beach Resort Condominiums Hotel Panama City Beach
  • Boardwalk Beach Resort Hotel Panama City Beach
  • Boardwalk Beach Panama City Beach
  • Hotel At The Boardwalk Beach Panama City Beach
  • Boardwalk Beach Hotel Panama City Beach
  • Boardwalk Beach
  • Boardwalk Beach Hotel Hotel
  • Resort At The Boardwalk Beach
  • Boardwalk Beach Hotel Panama City Beach
  • Boardwalk Beach Hotel Hotel Panama City Beach
  • Hotel At The Boardwalk Beach Panama City Beach

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.