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"When I read the reviews I was worried because I already booked, The hotel is older but the staff is exceptional! Katilyn was very helpful checking in, ... " More

By a verified traveler on Wed 18 Jul 2018

Hotel Description

Beachfront motel near Gulf World Marine Park

On the beach

Your stay at this Open Sands motel places you within 2 miles (3 km) of Gulf World Marine Park and Pier Park. Shipwreck Island Waterpark and Frank Brown Park are also within 3 miles (5 km).

Restaurant

A restaurant and a seasonal outdoor pool are featured at this motel. Free self parking, laundry facilities, and barbecue grills are also on offer.

Free toiletries

The 80 guestrooms offer TVs, free local calls, and free toiletries. Limited housekeeping is available.

3 Room Suite, 1 Queen w/ 2 Bunk Beds and 1 Sleeper Sofa, 2 Bathrooms, Full Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Double Room, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

2 Double Beds, Full Kitchen, Gulf View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1 Double Bed w/ 1 Bunk Bed, Inland View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Palm Grove ratings based on 16 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Palm Grove

Everyone (14)
1 out of 5

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 23, 2019 by Taylor

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

1 out of 5
This is the worst place i have EVER stayed. Curtains were stained, holes in them and didn't close all the way, tv didn't work, no cable or internet, there was a live cockroach on the floor, the carpet looked and felt like it had never been cleaned same with the tile in the kitchen area, gaps in the seam of the door, there are workers for the area because of hurricane michael and they were loud every night and especially in the morning (im talking about 5am car horns, yelling in spanish, you could hear them slamming their doors, constantly smelt like pot). We called three different times to speak to the front desk to see what they could do about the internet/tv and was told maintenance would be sent out and they never came. We finally had enough and went to the front desk 4 blocks down and complained and told them everything and they said there was nothing they could do. They wouldn't switch us to a different room on one of there other properties, or comp us... They did nothing and offered nothing to make it right. We didn't even get an apology. They were also doing construction on the property which was not indicated with travelocity and we were woken up the first two mornings by saws going off along with yelling. Just a horrible place. I do NOT recommend this place to anyone!!!

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 12, 2019 by Taylor

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

1 out of 5
All that was missing was the chalk outline of a body!! Place was gross and scary, smelled so bad... we didnt even unpack

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 19, 2019 by Taylor

Dear Guest, Thank you for leaving a review. We are very sorry to hear you had some trouble with your stay, however we do appreciate your feedback.

1 out of 5
This was one of the rattiest structures on PC Beach. No office, no one around, got totally ripped and had to drive an hour and a half to Marianna FL to get another room.

Posted by on Nov 24, 2018

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Comment from Hotel Management

Dec 3, 2018 by Haley

Dear valued guest, We are sorry to hear that you were unhappy with this property. During season we have the front office open and we also have other hotels that might've accommodated you better. Best wishes, Haley D Front desk agent Seahaven Beach Resorts

2 out of 5
The hotel was very run down, small and although clean for most part, felt dirty! It was very noisey from people above constantly stomping to the motel employees sitting outside our room on a picnic table talking/ cutting up EACH morning very loudly and very early in the morning to the point they woke me up and I had to let them know I was being disturbed before they would shut up! The stove was nasty and they did not provide adequate cooking utensils in their so called kitchenette. There were no curtains on windows only cheap blinds that let in tremendous light at night. They didnt have outside shower to wash feet off or even a floor mat! After taxes I paid $200 a night for a room that wasnt worth $50!! Very dissatisfied!

Posted by , from Alabama on Sep 17, 2018

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1 out of 5

Rundown moldy room

The hotel was rundown and way overpriced. I was appalled at the room. Our air conditioning unit was covered in mold, we had a roach in our room. Our phone didn’t work and there was no staff onsite. We also had a roadside room and between car lights, horn honking and loud trucks it was impossible to sleep as the curtains and walls were super thin. We were supposed to have a late checkout according to our booking itinerary but the hotel staff wouldn’t accommodate that. The staff didn’t seem to care about any of complaints nor did they seem very happy that we booked through Travelocity as we were told several times it’s best to book directly through them. The only positive was the motel was on the beach.

Posted by on Aug 26, 2018

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Comment from Hotel Management

Aug 27, 2018 by Front Desk

Dear Guest, I'm sorry to hear about your experience while staying with us. At Palm Grove, our staff in on property from 10AM to 6PM. If the office is closed, we place a sign on the front door to direct the guest to go to our after hours property. With the issues that you had within your unit, I will make sure that they will be addressed to management.

2 out of 5
The hotel is very run down and their was a dead rat smell in our room. The only post thing about this room is the pool that is beachside and the view.

Posted by , from Alabama on Jul 28, 2018

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Comment from Hotel Management

Aug 3, 2018 by Front Desk

Dear Guest, I'm sorry to hear that you had an unpleasant smell in your unit. If you reported this issue to the front desk we would have been more than happy to accommodate you.

4 out of 5
When I read the reviews I was worried because I already booked, The hotel is older but the staff is exceptional! Katilyn was very helpful checking in, Paul the staff cleaning always spoke had a smile on his face! The rooms were clean, smelled clean! On the beach, clean pool, grills! I would definitely book here again!

Posted by , from Tennessee on Jul 18, 2018

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Comment from Hotel Management

Aug 3, 2018 by Front Desk

Dear Guest, I am happy to hear that you had a wonderful stay with us and hopeful to see you again in the near future!

1 out of 5
Room had a bloody mattress was disgusting. Beds were over 20 years old. The place smelled like death. They were late checking us in due to putting a hollow door on the room which did not fit. I would never stay here again. They charge way too much for these rooms would not have stayed but was already booked and paid for.

Posted by , from IN on Jul 8, 2018

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Comment from Hotel Management

Aug 8, 2018 by Front Desk

Dear Guest, I am sorry to that you did not have a good experience while staying with us. Did you report any of these issues to the front desk so that we could get it resolved? I know that we would have been more than happy to accommodate you.

1 out of 5

Great location but needs serious work

Hotel is located on the beach and a great view of the water. The rooms are awful. There are roaches, fridges rusted and without shelving, floors are filthy. I won’t be returning only due to the room conditions. The staff is INCREDIBLE.

Posted by on Apr 23, 2018

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Property Features

There's a restaurant on site. Palm Grove offers its guests a seasonal outdoor pool and a children's pool. An airport shuttle (available 24 hours) is available for a fee. Palm Grove also features barbecue grills, a picnic area, and laundry facilities. Free self parking is available. This Panama City Beach motel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • Dining venue
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Children's pool
  • Laundry facilities

Parking

Free self parking

Transport

  • Airport: Panama City, FL (ECP-Northwest Florida Beaches Intl.) (23.9 km / 14.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palm Grove offers 80 air-conditioned accommodations with complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on a limited basis and hair dryers can be requested.

  • Television
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Air conditioning

Food & Drink

Palm Grove has a restaurant on site.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 6 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

During Spring Break, check-in time for this property is 6 PM and check-out time is 8 AM.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 75.00 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10.00 per stay
  • Spring Break deposit: USD 75.00 per stay (for stays between 01 March - 22 April)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per room (one way)
  • Airport shuttle fee per child: USD 15.00 (one-way), (up to 9 years old)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Grove Motel
  • Palm Grove Motel Panama City Beach
  • Palm Grove Panama City Beach
  • Peek`s Hotel Panama City Beach
  • Peeks Hotel Panama City Beach
  • Peeks Motel Panama City Beach
  • Peeks Motel Panama City Beach
  • Peeks Hotel Panama City Beach
  • Palm Grove Motel
  • Palm Grove Panama City Beach
  • Palm Grove Motel Panama City Beach

You should know

  • Palm Grove offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.